{"id":51647,"date":"2022-08-17T19:21:00","date_gmt":"2022-10-18T19:21:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=51647"},"modified":"2023-10-05T14:48:42","modified_gmt":"2023-10-05T03:48:42","slug":"salesforce-named-one-of-the-best-workplaces-in-australia-in-2022","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/salesforce-named-one-of-the-best-workplaces-in-australia-in-2022\/","title":{"rendered":"Salesforce Named One of the Best Workplaces in Australia in 2022"},"content":{"rendered":"\n<p>It\u2019s exciting to be named one of <a href=\"https:\/\/greatplacetowork.com.au\/\" target=\"_blank\" rel=\"noopener\">Australia\u2019s Best Workplaces<\/a> for the ninth year running and our seventh consecutive year in one of the top three spots. While it\u2019s incredibly gratifying to receive these accolades, we like to use this time of year to think about why we\u2019ve been awarded this title and the changes we can make to continually meet the changing needs of our employees.<\/p>\n\n\n\n<p>After hiring thousands of new team members and reimagining our culture for a hybrid world, our workplace isn\u2019t quite the same. The reasons we won this honour seven years ago aren\u2019t the same today, or even 12 months ago \u2014 and I\u2019m sure that this will be different in another 12 months, too. But one of our core values is innovation, and our commitment to being a great workplace is driven by one question: how can we keep doing better for all of our people?<\/p>\n\n\n\n<p>A digital-first world continues to transform how we live and work and, with new economic and global headwinds upon us, all businesses will need to keep evolving in order to deliver for employees and customers alike. To do that, these are three continued areas of focus for Salesforce.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"1-a-fixation-on-customer-success-and-its-relationship-with-employee-success\">1. A fixation on customer success \u2014 and its relationship with employee success<\/h3>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>We constantly challenge ourselves to build a better employee experience \u2014 when we enable them to do their best work, it\u2019s reflected in great experiences for our customers.<\/p>\n<cite>Pip Marlow<\/cite><\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fsalesforce-named-one-of-the-best-workplaces-in-australia-in-2022%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=Salesforce%20Named%20One%20of%20the%20Best%20Workplaces%20in%20Australia%20in%202022\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=Salesforce%20Named%20One%20of%20the%20Best%20Workplaces%20in%20Australia%20in%202022&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fsalesforce-named-one-of-the-best-workplaces-in-australia-in-2022%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fsalesforce-named-one-of-the-best-workplaces-in-australia-in-2022%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"Salesforce Named One of the Best Workplaces in Australia in 2022\" https:\/\/www.salesforce.com\/au\/blog\/salesforce-named-one-of-the-best-workplaces-in-australia-in-2022\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<p>We know employees need to see a connection between their work and tangible benefits for the customers they serve. That\u2019s why one constant for Salesforce is our commitment to Trailblazer success. Through mechanisms like our Customer 360 and Trailblazer communities, almost everything we do is aimed at empowering organisations to build closer relationships with their own customers.&nbsp;<\/p>\n\n\n\n<p>But helping our customers succeed means recognising that their needs will shift \u2014 and sometimes recognising that we don\u2019t always get everything right the first time. Innovation is part of our organisational DNA, which means we have a culture where there\u2019s no fear of getting something wrong, only a passion for getting it right. As economic conditions and other macro factors reshape the business landscape further, we\u2019ll be focused on constant innovation that helps Trailblazers connect with their customers more efficiently, drive productivity and find new opportunities in a&nbsp; climate.&nbsp;<\/p>\n\n\n\n<p>This commitment to success extends to our people, too. In the past year, we\u2019ve looked for new ways to build better employee experiences \u2014 one of the most critical foundations for great customer experiences.&nbsp;<\/p>\n\n\n\n<p>For instance, we\u2019ve formed a new Employee Experience (EX) Team, part of our Employee Success team. It focuses on continuously identifying employee pain points and then refining experiences to address them. We\u2019ve deliberately borrowed approaches from our Customer Success Group, because we recognise that customer experiences and employee experiences are interdependent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"2-helping-our-people-thrive-inside-and-outside-the-workplace\">2. Helping our people thrive, inside and outside the workplace<\/h3>\n\n\n\n<p>A work-from-anywhere culture has eroded and transformed some of the previous distinctions between \u201cwork\u201d and \u201clife.\u201d The link between success and employee wellbeing is clearer than ever, so employers will need to evolve both formal and informal ways of supporting the health of their people and their loved ones.&nbsp;<\/p>\n\n\n\n<p>Recently, at Salesforce, that\u2019s meant expanding existing programs and introducing new resources:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><b>Continued expansion of the Camp B-Well program.<\/b> Created in partnership with Arianna Huffington\u2019s wellbeing company, Thrive Global The Camp B-Well app is our wellbeing digital destination. With app usage increasing over 80% YoY, over 36,000 employees are using the app to better understand their wellbeing, set goals and join fun company challenges to make change together.<\/li>\n\n\n\n<li><b>New health and wellbeing resources.<\/b> Along with a <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/mental-health-matters\" target=\"_blank\" rel=\"noopener\">new mental health trail on Trailhead<\/a>, this includes BetterUp Care Wellbeing Coaching, a mental fitness benefit connecting employees to personalised coaching, tools, and support. We\u2019ve also enhanced our Global Bereavement Leave to provide more support and expand the definition of \u201cfamily.\u201d&nbsp;<\/li>\n\n\n\n<li><b>A new Equality Group at Salesforce.<\/b> We\u2019ve recently launched Salesforce Parents and Families (SPF), our 13th Equality Group. Previously known as the affinity group Parentforce, SPF has grown its name and mission, focusing on driving equity for employees in all stages of parenting, family and caregiver journeys.<\/li>\n<\/ul>\n\n\n\n<p>Of course, employee success also depends on professional wellbeing. Especially with so many new people joining Salesforce, initiatives like our new \u201cTalent Beliefs\u201d guide how managers lead our teams and ensure consistent employee experiences across the organisation. We\u2019ve also launched Great Leader Pathways (GLP), which offers new, customisable leadership development to all eligible employees, regardless of level, title, or tenure. Thanks to GLP, our last fiscal year was our biggest ever for leadership development.<\/p>\n\n\n\n<p>Professional wellbeing and development also play a big role in broader issues, such as an ongoing digital skills shortage and persistent inequality in pathways to digital skills. That brings us to a final and crucial area of focus: what we\u2019re giving back to communities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"3-emphasising-business-as-a-platform-for-change\">3. Emphasising business as a platform for change<\/h3>\n\n\n\n<p>Employees want to see positive impacts to customers, definitely \u2014 but, increasingly, they also want to know that their workplaces are leading with values and affecting positive change to a broader suite of stakeholders. This includes local communities and the planet itself.&nbsp;<\/p>\n\n\n\n<p>We\u2019re proud that, <a href=\"https:\/\/www.salesforce.com\/news\/press-releases\/2021\/09\/20\/idc-salesforce-economy-2021\/\" target=\"_blank\" rel=\"noopener\">according to IDC<\/a>, Salesforce and our partner ecosystem will have created thousands of new jobs and billions in new business revenues by 2026.&nbsp; But digital skills shortages and unequal opportunities tend to go hand-in-hand. As part of the tech industry, we need to do more to ensure that pathways to digital skills are accessible to everyone. Although we acknowledge that we don\u2019t have all the answers, we\u2019re investing in early in-roads and have <a href=\"http:\/\/salesforce.com\/au\/blog\/a-better-fairer-future-why-were-investing-in-mentorship-and-stem-resources\/\" target=\"_blank\" rel=\" noopener\">announced grants for Australian not-for-profits Raise and Deadly Science<\/a>.&nbsp;<\/p>\n\n\n\n<p>We\u2019re also taking a broader lens to the meaning of \u2018stakeholder\u2019 by officially adding Sustainability to Salesforce\u2019s core values and <a href=\"http:\/\/salesforce.com\/au\/blog\/this-earth-day-we-can-all-go-net-zero-in-australia-together\/\" target=\"_blank\" rel=\" noopener\">partnering with others to drive net-zero strategies across Australian, New Zealand and the world<\/a>.<\/p>\n\n\n\n<p>Engaging employees through a platform for change requires empowering them to take action on the issues that matter to them, too \u2014 namely through Volunteer Time Off (VTO). Since February 2021, Salesforce employees in Australia and New Zealand have achieved roughly 14,120 Impact Milestones (that is, impactful actions taken to give back to our communities) and 13,000+ employees became Impact Trailblazers (meaning they each individually achieved at least 7 Impact Milestones). And 76% of our employees have volunteered their time or matched a donation while at Salesforce.&nbsp;<\/p>\n\n\n\n<p>Finally, recognising that change in Australia will depend on all of us, we\u2019ve launched our first <a href=\"http:\/\/salesforce.com\/au\/blog\/our-reconciliation-action-plan-our-commitments\/\" target=\"_blank\" rel=\" noopener\">Reconciliation Action Plan<\/a>, and have committed to a series of changes and strategies that cultivate accountability and champion Aboriginal and Torres Strait Islander communities.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-will-it-take-to-continue-being-one-of-australias-best-workplaces\">What will it take to continue being one of Australia&#8217;s best workplaces<\/h3>\n\n\n\n<p>We\u2019re proud of the changes we\u2019ve made in the last year alone, but we know they won\u2019t be enough to keep up with a fast-changing world. We\u2019re committed to constant evolution, with people and our planet at the centre of everything we do.&nbsp;<\/p>\n\n\n\n<p>But continuing to offer a great place to work depends on something else: you. Whether you\u2019re already part of the Salesforce team or considering it, none of our successes would be possible without our employees.&nbsp;<\/p>\n\n\n\n<p>If you\u2019re ready to join an organisation that leads with values, to help us keep building a great culture, a great workplace, and great outcomes for the people and issues you care about, then we\u2019d love to hear from you.<\/p>\n\n\n\n<div class=\"layout-two wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Find out more about Salesforce careers<\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/au\/company\/careers\/australia\/\">Learn more<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-two.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-two.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-two.png\" alt=\"\">\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>For the seventh consecutive year, we\u2019ve been named in the top three of Australia\u2019s Best Workplaces. Pip Marlow shares why a great workplace depends on constant innovation.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"ae193ca83db74f3aa031cf11c57c6cc3","post_meta_title":"","ai_synopsis":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[2467,2540],"sf_content_type":[],"coauthors":[2454],"class_list":["post-51647","post","type-post","status-publish","format-standard","hentry","sf_topic-future-of-work","sf_topic-salesforce-culture"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Salesforce Named One of the Best Workplaces in Australia in 2022 | Salesforce<\/title>\n<meta name=\"description\" content=\"For the seventh consecutive year, we\u2019ve been named in the top three of Australia\u2019s Best Workplaces. 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