{"id":51666,"date":"2022-07-07T19:21:00","date_gmt":"2022-10-18T19:21:27","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=51666"},"modified":"2023-01-06T11:41:14","modified_gmt":"2023-01-06T00:41:14","slug":"how-to-track-and-measure-web-analytics","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/","title":{"rendered":"How to Track and Measure Web Analytics"},"content":{"rendered":"\n<p>When we talk to marketers, one of the biggest questions we get is about web analytics. Analytics have become a top priority for business leaders who are looking to build <a href=\"https:\/\/www.salesforce.com\/au\/form\/pdf\/3rd-marketing-intelligence-report\/?d=7013y0000022W5kAAE&amp;nc=7013y0000022W5pAAE\" target=\"_blank\" rel=\"noopener\">data-driven strategies<\/a> to identify what\u2019s working and what\u2019s not.<\/p>\n\n\n\n<p>In the past, you might have just dropped some Google Analytics code onto your site and think that you\u2019ve done all you can. However, it\u2019s possible to be more strategic with your data analysis and create a plan that gives insights to make your online marketing much more effective.<\/p>\n\n\n\n<p>First off, let\u2019s clear up some definitions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"what-are-web-analytics\">What are web analytics?<\/h3>\n\n\n\n<p>You can use web analytics tools to answer questions and provide insights. A proper strategy allows you to act like a detective and get to the bottom of what\u2019s happening on your website and make decisions about what to do next.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>\u201cYou have to figure out what you care about in order to know how to use your analytics to its full potential.\u201d<\/p><\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-track-and-measure-web-analytics%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=%E2%80%9CYou%20have%20to%20figure%20out%20what%20you%20care%20about%20in%20order%20to%20know%20how%20to%20use%20your%20analytics%20to%20its%20full%20potential.%E2%80%9D\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=%E2%80%9CYou%20have%20to%20figure%20out%20what%20you%20care%20about%20in%20order%20to%20know%20how%20to%20use%20your%20analytics%20to%20its%20full%20potential.%E2%80%9D&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-track-and-measure-web-analytics%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-track-and-measure-web-analytics%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"\u201cYou have to figure out what you care about in order to know how to use your analytics to its full potential.\u201d\" https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<p>If you are thinking about data in the right way, your <a href=\"https:\/\/www.salesforce.com\/au\/products\/marketing-cloud\/overview\/\" target=\"_blank\" rel=\"noopener\">web analytics platform<\/a> isn\u2019t just providing historical data (e.g. 200,000 page views). Instead, you can use the tool to interpret past data to make effective decisions about the future. For example, you might find that prospects are more likely to convert on your pricing page instead of your product page.&nbsp;<\/p>\n\n\n\n<p>Like most things in marketing, you have to approach your decisions with a goal in mind and a <a href=\"https:\/\/www.salesforce.com\/au\/resources\/guides\/marketers-make-meaningful-moments\/\" target=\"_blank\" rel=\"noopener\">real strategy<\/a>. You have to <a href=\"https:\/\/www.salesforce.com\/au\/blog\/2022\/05\/future-of-marketing-data.html\" target=\"_blank\" rel=\"noopener\">figure out what you care about<\/a> in order to know how to use your analytics to its full potential.<\/p>\n\n\n<aside class=\"contextual-driver has-text-align-left\">\n\t<header>\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tGet the inside track on what to measure with the latest marketing trends\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/au\/form\/pdf\/3rd-marketing-intelligence-report\/?d=7013y0000022W5kAAE&#038;nc=7013y0000022W5pAAE\" target=\"_blank\">\n\t\t\t\t<span>READ MORE<\/span>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\"><path d=\"M13.92 5.38a1 1 0 0 0 0-.76.9.9 0 0 0-.17-.26.3.3 0 0 0 0-.07l-4-4a1 1 0 0 0-1.46 1.42L10.59 4H1.07a1 1 0 0 0 0 2h9.52l-2.3 2.29a1 1 0 0 0 0 1.42 1 1 0 0 0 1.42 0l4-4a.3.3 0 0 0 0-.07.9.9 0 0 0 .21-.26\" \/><\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-green-cliff\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-green-cliff-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-green-cliff-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-green-cliff-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-green-cliff-large@1x.png\"\n\t\talt=\"Illustration of green-cliff\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-do-i-develop-a-web-analytics-strategy\">How do I develop a web analytics strategy?<\/h3>\n\n\n\n<p>One of the challenges with implementing a web analytics strategy is that every business is different, and has different goals, challenges, and metrics. It\u2019s tough to choose a one-size-fits-all answer to tell you what to care about and what to start tracking, but here are some pointers to lead you in the right direction.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"what-does-your-business-care-about\">What does your business care about?<\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Making money?&nbsp;<\/li><li>Getting a list of email subscribers?<\/li><li>People downloading and installing your app?<\/li><\/ul>\n\n\n\n<p>Figure out what those key metrics should be so that you can work out the value of what makes you successful.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"understand-what-you-want-to-know-and-then-figure-out-how-to-track-it\">Understand what you want to know and then figure out how to track it<\/h4>\n\n\n\n<p>Work backward from your end goal \u2014 that will lead you to an idea of what data you should care about.<\/p>\n\n\n\n<p>Let\u2019s say your end goal is to sell a marketing automation product. Working backward from that, you can create a basic customer journey:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>You want to sell your product. How do you go about it?<b> A prospect talks to a sales rep.<\/b><\/li><li>How does the prospect get connected with a sales rep? <b>You have to create the opportunity for a conversation.<\/b><\/li><li>How do you start a conversation? <b>You connect with your prospects and get their contact information.<\/b><\/li><li>How do you get the prospect to want to give you their contact details? <b>Give them helpful information.<\/b><\/li><\/ul>\n\n\n\n<p>This is a simplified flow, but it provides a general idea of what your business cares about and helps you start figuring out what data to track to meet your goals.<\/p>\n\n\n\n<p>Based on the above answers, you should be tracking:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Form conversions<\/li><li>CTAs<\/li><li>Information that is most useful for your users<\/li><\/ul>\n\n\n\n<p>Ultimately, you need to understand which high value CTAs resonate most with your audience and create the opportunity to begin a conversation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"how-do-i-put-data-analytics-into-practice\">How do I put data analytics into practice?<\/h3>\n\n\n\n<p>Here are two examples of how you can set up web analytics tracking to help you make more strategic decisions.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"example-1-audience-tracking\">Example 1: Audience Tracking<\/h4>\n\n\n\n<p>Your audience can be broken into two main groups:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Prospects: people who don\u2019t use our product and are looking for a new solution<\/li><li>Customers: people who have bought our product and want to know how to get the most out of it<\/li><\/ol>\n\n\n\n<p>You\u2019ll probably have different business goals depending on whether someone is a prospect or a customer.<\/p>\n\n\n\n<p>You should encourage prospects to visit your product or pricing pages, and then go to a high value CTA to convert and begin a conversation with a sales rep.<\/p>\n\n\n\n<p>Customers want to engage with learning content and be able to self-serve so they can find the information they\u2019re looking for.<\/p>\n\n\n\n<p>So, how do you know if your site is working for those two sets of users? Web analytics!<\/p>\n\n\n\n<p>You can use Google Analytics to determine whether someone is a customer or a prospect, so now you\u2019re able to sort users. Now you can report on what customers and prospects are doing on your site, and understand the differences.&nbsp;<\/p>\n\n\n\n<p>Those insights will allow you to make key decisions about how to position content for different users. Plus, you can report more accurately on how your customers and prospects actually use the parts site designed for them.<\/p>\n\n\n\n<p>By defining goals for each type of user \u2014 and tracking what they\u2019re doing and where the disconnects happen \u2014 you can build a site that meets the needs for both your customers and prospects.<\/p>\n\n\n<aside class=\"contextual-driver has-text-align-left\">\n\t<header>\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tYou have the data, now learn how to turn it into actionable insights\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/au\/campaign\/customer360\/?_gl=1*twaxpm*_ga*Nzg0OTU3NjEwLjE2NjYyNDYzMDA.*_ga_3VHBZ2DJWP*MTY2NjgyODQ2Ni4yLjEuMTY2NjgzMTI2NS4wLjAuMA..\" target=\"_blank\">\n\t\t\t\t<span>READ MORE<\/span>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\"><path d=\"M13.92 5.38a1 1 0 0 0 0-.76.9.9 0 0 0-.17-.26.3.3 0 0 0 0-.07l-4-4a1 1 0 0 0-1.46 1.42L10.59 4H1.07a1 1 0 0 0 0 2h9.52l-2.3 2.29a1 1 0 0 0 0 1.42 1 1 0 0 0 1.42 0l4-4a.3.3 0 0 0 0-.07.9.9 0 0 0 .21-.26\" \/><\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-mountain\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-mountain-large@1x.png\"\n\t\talt=\"Illustration of mountain\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<h4 class=\"wp-block-heading\" id=\"example-2-cta-metrics\">Example 2: CTA Metrics<\/h4>\n\n\n\n<p>Effective use of CTAs on your site can drive users to helpful information and get them to convert on a form.<\/p>\n\n\n\n<p>It\u2019s vital that you understand which CTAs people are interacting with so you can see which are most successful. You can also use your analytics platform to see at which point people are clicking on a CTA and if there are points in your user journey that cause a user to bounce.<\/p>\n\n\n\n<p><b>What is a CTA?<\/b><\/p>\n\n\n\n<p>A call to action (CTA) is a clickable link that sends the viewer to additional information and moves them to the next step of their journey.<\/p>\n\n\n\n<p>Custom event tracking allows you to see which offers are being clicked and from what pages. It\u2019s very possible that you\u2019ll also find CTAs on your site that nobody is clicking on. This information is crucial in understanding where your customer journey is failing, and allows you to focus your attention on only the most effective CTAs and campaigns.&nbsp;<\/p>\n\n\n\n<p>Most analytics platforms allow you to create separate event categories for different types of CTAs. This means you can distinguish between marketing and customer care CTAs,&nbsp; and evaluate how different types of users are interacting with the site.<\/p>\n\n\n\n<p>By setting up these events, you can break down which CTAs are the most popular on your site and on which page a user is most likely to interact with each type of offer.<\/p>\n\n\n\n<p>For many businesses, form completions are the key to generating leads. Understanding how pages are being interacted with. From there, we optimise your form conversion rate, increase your leads, and ultimately grow your business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"add-web-analytics-to-your-toolkit\">Add web analytics to your toolkit<\/h3>\n\n\n\n<p>The truth is that web analytics is an essential part of a marketer&#8217;s toolkit. Using your analytics platform, you can dig deeper into data, segment it based on the type of user, and see the success of programs on your site.<\/p>\n\n\n\n<p>This is just the first step in using web analytics to understand how your customers are interacting with you. As your business increases in complexity, the opportunities for tracking and evaluation grow too. If you remain focused on measuring what\u2019s important and use the data to inform your development, you can\u2019t go wrong.&nbsp;<\/p>\n\n\n\n<p><b>Want more expert advice?&nbsp;<\/b><\/p>\n\n\n\n<p><a href=\"https:\/\/www.salesforce.com\/au\/form\/pdf\/50-pro-marketing-tips\/?d=7013y000000ZhN8AAK&amp;nc=7013y000000ZhNDAA0\">Download our 50 Pro Marketing Tips ebook<\/a> for advice from industry experts on improving ROI, creating cohesive customer journeys, building audiences, and more.<\/p>\n\n\n\n<div class=\"layout-four wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Want trailblazer tips and thought leadership straight to your inbox?<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\"><\/p>\n\t\t\t\n\t\t\t\t\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.salesforce.com\/plus?d=7013y000000vYcmAAE&amp;_gl=1*cu2fto*_ga*Nzg0OTU3NjEwLjE2NjYyNDYzMDA.*_ga_3VHBZ2DJWP*MTY2NjgyODQ2Ni4yLjEuMTY2NjgzMTI4Ni4wLjAuMA..\">SUBSCRIBE NOW<\/a><\/div>\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-four.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-four.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-four.png\" alt=\"\">\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>With the right metrics in mind, you can be strategic with data analysis and create a plan that makes your marketing much more effective.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"","post_meta_title":"","ai_synopsis":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[2455,2483,2456],"sf_content_type":[],"coauthors":[2454],"class_list":["post-51666","post","type-post","status-publish","format-standard","hentry","sf_topic-marketing","sf_topic-marketing-automation","sf_topic-marketing-cloud"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Track and Measure Web Analytics | Salesforce<\/title>\n<meta name=\"description\" content=\"With the right metrics in mind, you can be strategic with data analysis and create a plan that makes your marketing much more effective.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Track and Measure Web Analytics\" \/>\n<meta property=\"og:description\" content=\"With the right metrics in mind, you can be strategic with data analysis and create a plan that makes your marketing much more effective.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2022-10-18T19:21:27+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-01-06T00:41:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2022\/07\/AdobeStock_57176974.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"4660\" \/>\n\t<meta property=\"og:image:height\" content=\"3219\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Salesforce\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforce\" \/>\n<meta name=\"twitter:site\" content=\"@salesforce\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Salesforce\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/3116597fb93569a20b61fd4fe1a932b8\"}],\"headline\":\"How to Track and Measure Web Analytics\",\"datePublished\":\"2022-10-18T19:21:27+00:00\",\"dateModified\":\"2023-01-06T00:41:14+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/\"},\"wordCount\":1271,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#organization\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/\",\"name\":\"How to Track and Measure Web Analytics | Salesforce\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#website\"},\"datePublished\":\"2022-10-18T19:21:27+00:00\",\"dateModified\":\"2023-01-06T00:41:14+00:00\",\"description\":\"With the right metrics in mind, you can be strategic with data analysis and create a plan that makes your marketing much more effective.\",\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#website\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/\",\"name\":\"Salesforce\",\"description\":\"Learn how to get ahead of trends and supercharge professional relationships\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/au\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/salesforce\",\"https:\/\/x.com\/salesforce\",\"https:\/\/instagram.com\/salesforce\",\"http:\/\/www.linkedin.com\/company\/salesforce\",\"http:\/\/www.youtube.com\/Salesforce\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/3116597fb93569a20b61fd4fe1a932b8\",\"name\":\"Salesforce\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/5c0ee1996ec3a82ffd225f681265d95d\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2022\/10\/salesforce-avatar-e1666571807979.png?w=128&h=96&crop=1\",\"contentUrl\":\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2022\/10\/salesforce-avatar-e1666571807979.png?w=128&h=96&crop=1\",\"width\":128,\"height\":96,\"caption\":\"Salesforce\"},\"description\":\"The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/author\/salesforce\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"How to Track and Measure Web Analytics | Salesforce","description":"With the right metrics in mind, you can be strategic with data analysis and create a plan that makes your marketing much more effective.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/","og_type":"article","og_title":"How to Track and Measure Web Analytics","og_description":"With the right metrics in mind, you can be strategic with data analysis and create a plan that makes your marketing much more effective.","og_url":"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce","article_published_time":"2022-10-18T19:21:27+00:00","article_modified_time":"2023-01-06T00:41:14+00:00","og_image":[{"width":4660,"height":3219,"url":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2022\/07\/AdobeStock_57176974.jpeg","type":"image\/jpeg"}],"author":"Salesforce","twitter_card":"summary_large_image","twitter_creator":"@salesforce","twitter_site":"@salesforce","twitter_misc":{"Written by":"Salesforce","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/3116597fb93569a20b61fd4fe1a932b8"}],"headline":"How to Track and Measure Web Analytics","datePublished":"2022-10-18T19:21:27+00:00","dateModified":"2023-01-06T00:41:14+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/"},"wordCount":1271,"commentCount":0,"publisher":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#organization"},"inLanguage":"en-AU","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/","url":"https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/","name":"How to Track and Measure Web Analytics | Salesforce","isPartOf":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#website"},"datePublished":"2022-10-18T19:21:27+00:00","dateModified":"2023-01-06T00:41:14+00:00","description":"With the right metrics in mind, you can be strategic with data analysis and create a plan that makes your marketing much more effective.","inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/au\/blog\/how-to-track-and-measure-web-analytics\/"]}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/au\/blog\/#website","url":"https:\/\/www.salesforce.com\/au\/blog\/","name":"Salesforce","description":"Learn how to get ahead of trends and supercharge professional relationships","publisher":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/au\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/au\/blog\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/au\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce","https:\/\/x.com\/salesforce","https:\/\/instagram.com\/salesforce","http:\/\/www.linkedin.com\/company\/salesforce","http:\/\/www.youtube.com\/Salesforce"]},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/3116597fb93569a20b61fd4fe1a932b8","name":"Salesforce","image":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/5c0ee1996ec3a82ffd225f681265d95d","url":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2022\/10\/salesforce-avatar-e1666571807979.png?w=128&h=96&crop=1","contentUrl":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2022\/10\/salesforce-avatar-e1666571807979.png?w=128&h=96&crop=1","width":128,"height":96,"caption":"Salesforce"},"description":"The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organisational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.","url":"https:\/\/www.salesforce.com\/au\/blog\/author\/salesforce\/"}]}},"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/au\/blog","push-errors":false,"primary_topic":{"term_id":2456,"name":"Marketing Cloud","slug":"marketing-cloud","term_group":0,"term_taxonomy_id":2456,"taxonomy":"sf_topic","description":"","parent":0,"count":44,"filter":"raw"},"featured_image_url":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/posts\/51666","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/comments?post=51666"}],"version-history":[{"count":4,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/posts\/51666\/revisions"}],"predecessor-version":[{"id":55261,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/posts\/51666\/revisions\/55261"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/media?parent=51666"}],"wp:term":[{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/sf_topic?post=51666"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/sf_content_type?post=51666"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/coauthors?post=51666"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}