{"id":51731,"date":"2022-06-29T19:23:00","date_gmt":"2022-10-18T19:23:14","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=51731"},"modified":"2023-01-06T12:02:47","modified_gmt":"2023-01-06T01:02:47","slug":"how-to-prepare-your-business-for-the-digital-skills-gap","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/how-to-prepare-your-business-for-the-digital-skills-gap\/","title":{"rendered":"How to prepare your business for the digital skills gap"},"content":{"rendered":"\n<p>The <a href=\"https:\/\/www.salesforce.com\/au\/blog\/2022\/03\/global-digital-skills-index.html\" target=\"_blank\" rel=\"noopener\">digital skills gap has arrived<\/a>, and unless we do something about it, it\u2019s only going to get wider.&nbsp;<\/p>\n\n\n\n<p>For example, the Salesforce ecosystem is predicted to create over <a href=\"https:\/\/www.salesforce.com\/au\/blog\/2021\/09\/idc-salesforce-economy-report-2021.html\" target=\"_blank\" rel=\"noopener\">100,000 net new jobs in Australia and New Zealand by 2026<\/a>. Most of those roles will require some form of digital skill \u2014 and in many cases those skills will be highly specialised.&nbsp;<\/p>\n\n\n\n<p>While businesses invest in digital transformation there\u2019s still a lack of digital confidence within our workforce. According to the <a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-digital-skills-index-details-major-gaps-across-19-countries\/'\" target=\"_blank\" rel=\"noopener\">Digital Skills Index<\/a>, 80% of Australians don&#8217;t feel ready for the digital future of work \u2014 but only 12% are investing in upskilling.<\/p>\n\n\n\n<div class=\"layout-three wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Overcome the digital skills gap.<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Get the Salesforce Global Digital Skills Index 2022.<\/p>\n\t\t\t\n\t\t\t\t\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-digital-skills-index-details-major-gaps-across-19-countries\/%27\">Digital Skills Index<\/a><\/div>\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-three.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-three.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\n\t<\/div>\n\n\n\n<p>So, what can employers do to better prepare their current and future workers?<\/p>\n\n\n\n<p>A session at Salesforce World Tour Sydney 2022 brought together industry experts \u2014 including Tiffani Bova, Global Growth Evangelist at Salesforce, Tom Alstein, Global OD Leader at Deloitte, and Kyle O\u2019Brien, Director, APAC at Revolent Group \u2014 to discuss how organisations can help close the digital divide.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"filling-your-digital-skills-gap-takes-time-so-act-now\">Filling your digital skills gap takes time, so act now<\/h2>\n\n\n\n<p>From data analysis and visualisation to knowledge of machine learning, there\u2019s a diverse spread of digital skills that need to be developed within the Australian workforce.&nbsp;<\/p>\n\n\n\n<p>Kyle from Revolent said he\u2019s noticed an increasing need for specialist skills in the market \u2014 and the list is constantly evolving.<\/p>\n\n\n\n<p>\u201cThe skills that we require today will not be the same as those needed in a decade, and the training we offer needs to reflect the dynamic nature of the market.\u201d&nbsp;<\/p>\n\n\n\n<p>He urged businesses to think long-term and invest seriously in people and training, to avoid digital skills inertia.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Bringing new talent into the business takes a lot of time, a lot of infrastructure \u2026 But if we&#8217;re planting the seeds now to address the skills shortage, it will pay off in the future.<\/p><cite>Kyle O\u2019Brien | Director, APAC at Revolent Group<\/cite><\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-prepare-your-business-for-the-digital-skills-gap%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=Bringing%20new%20talent%20into%20the%20business%20takes%20a%20lot%20of%20time%2C%20a%20lot%20of%20infrastructure%20%E2%80%A6%20But%20if%20we%27re%20planting%20the%20seeds%20now%20to%20address%20the%20skills%20shortage%2C%20it%20will%20pay%20off%20in%20the%20future.\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=Bringing%20new%20talent%20into%20the%20business%20takes%20a%20lot%20of%20time%2C%20a%20lot%20of%20infrastructure%20%E2%80%A6%20But%20if%20we%27re%20planting%20the%20seeds%20now%20to%20address%20the%20skills%20shortage%2C%20it%20will%20pay%20off%20in%20the%20future.&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-prepare-your-business-for-the-digital-skills-gap%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-prepare-your-business-for-the-digital-skills-gap%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"Bringing new talent into the business takes a lot of time, a lot of infrastructure \u2026 But if we&#039;re planting the seeds now to address the skills shortage, it will pay off in the future.\" https:\/\/www.salesforce.com\/au\/blog\/how-to-prepare-your-business-for-the-digital-skills-gap\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\" id=\"lean-into-workplace-diversity\">Lean into workplace diversity<\/h2>\n\n\n\n<p>Tom from Deloitte said there\u2019s a big opportunity for organisations to re-evaluate how and where they find digital talent.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>There are a lot of different communities out there that would love to contribute, would love to be part of the economy.<\/p><cite>Tom Alstein | Global OD Leader at Deloitte<\/cite><\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-prepare-your-business-for-the-digital-skills-gap%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=There%20are%20a%20lot%20of%20different%20communities%20out%20there%20that%20would%20love%20to%20contribute%2C%20would%20love%20to%20be%20part%20of%20the%20economy.\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=There%20are%20a%20lot%20of%20different%20communities%20out%20there%20that%20would%20love%20to%20contribute%2C%20would%20love%20to%20be%20part%20of%20the%20economy.&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-prepare-your-business-for-the-digital-skills-gap%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-prepare-your-business-for-the-digital-skills-gap%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"There are a lot of different communities out there that would love to contribute, would love to be part of the economy.\" https:\/\/www.salesforce.com\/au\/blog\/how-to-prepare-your-business-for-the-digital-skills-gap\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<p>He suggested looking to non-traditional talent pools \u2014 such as Indigenous, regional, neuro-diverse, ex-athlete, or veteran communities \u2014 and asking how to best support them.&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u201cYou need to meet their needs, you need to make sure you are trusted by the community organisations in the first place. And you need to make sure that when people land in the business, that you embrace their unique talents.\u201d<\/p>\n\n\n\n<p><i>Salesforce has joined forces with Deloitte to launch their <a href=\"https:\/\/www2.deloitte.com\/au\/en\/pages\/media-releases\/articles\/deloitte-salesforce-join-forces-to-boost-jobs-diversity-in-technology-080222.html\" target=\"_blank\" rel=\"noopener\">Digital Career Compass<\/a> program. The initiative will focus on reaching a diverse cross-section of the community, including Indigenous Australians, women returning to the workforce, and retired athletes, who will be provided with the training and technical skills to kick-start a career in technology.<\/i><\/p>\n\n\n\n<p>As an example of what can be achieved, Kyle mentioned Revolent has introduced an innovative program in collaboration with PwC and Salesforce called the <a href=\"https:\/\/www.revolentgroup.com\/indigenous-tech-academy\/\" target=\"_blank\" rel=\"noopener\">Indigenous Tech Academy<\/a>.&nbsp;<\/p>\n\n\n\n<p>This is exclusively designed for young adults from Aboriginal or Torres Strait Islander backgrounds and gives them training that supports them in finding employment in the Salesforce ecosystem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"create-accessible-pathways\">Create accessible pathways<\/h2>\n\n\n\n<p>To attract the right talent, and encourage applications from diverse communities, the panel agreed it\u2019s important for businesses to consider accessibility.&nbsp;<\/p>\n\n\n\n<p>Moving out of a community and into an unfamiliar industry can be daunting, so organisations need to be genuinely welcoming and supportive.&nbsp;<\/p>\n\n\n\n<p>Tom said collaborating with and listening to workers from underrepresented communities can reap benefits.&nbsp;<\/p>\n\n\n\n<p>\u201cWe have seen a couple of organisations really start to change the ways of working and actually learn \u2014 for example, from a neurodiverse community to be more voice and visual driven.\u201d<\/p>\n\n\n\n<p>He also suggested being mindful of unconscious bias in recruitment. Ask yourself whether you\u2019re doing your best to attract talent? How accessible are you making new skills to employees?<\/p>\n\n\n\n<p>Promoting awareness of the career development and training opportunities your business offers could also attract more diverse talent \u2014 so be sure to make clear there are more digital skills training options than just a traditional university degree.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"invest-in-digital-skills-training-for-all-employees\">Invest in digital skills training for all employees<\/h2>\n\n\n\n<p>Tom stressed the need for businesses to invest in learning \u2014 to both build and attract talent.<\/p>\n\n\n\n<p>\u201cIf you don&#8217;t, I think you will be left behind. There\u2019s a war [for] talent \u2014 and if you don&#8217;t invest in learning, they will not even think about working for you.\u201d<\/p>\n\n\n\n<p>It\u2019s also worth remembering the huge potential of people already in the workforce \u2014 there\u2019s an appetite to learn among older generations, if businesses can make digital skills training accessible, flexible, and practical.<\/p>\n\n\n\n<p>The panel also discussed the relationship between business and training organisations \u2014 as well as opportunities for collaboration.&nbsp;<\/p>\n\n\n\n<p>For example, more employment-based training programs could be certified to allow skilled workers to prove their ability without having to commit to university.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"help-the-leap-from-learning-to-practice\">Help the leap from learning to practice<\/h2>\n\n\n\n<p>As Kyle put it, there\u2019s a gap between digital skills training and workplace application. Learners need the opportunity to develop and practise their skills in a work-like environment to build confidence.&nbsp;<\/p>\n\n\n\n<p>\u201cCertifications are a very good place to start \u2014 but getting the foundational skills needed to be successful in a role is crucial.\u201d&nbsp;<\/p>\n\n\n\n<p>He described this in a simple equation: \u201cTraining + Application = Competence.\u201d<\/p>\n\n\n\n<p>Education can guarantee the training part of that equation, but employers have the power to provide the opportunity for individuals to apply their skills. Competence will follow.<\/p>\n\n\n<div class=\"wp-block-quote-article\" style=\"\"><div class=\"wp-block-quote-social-wrapper\"><figure class=\"wp-block-quote-article-quote\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Training + Application = Competence<\/p><cite>Kyle O\u2019Brien | Director APAC, Revolent Group<\/cite><\/blockquote>\n\n<div class=\"post__social post__social--v2 post__social--blockquote\">\n\n\t\n\t<ul class=\"social-nav social-nav-v2\">\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on LinkedIn (Opens in a new tab)\"\n\t\t\t\t\thref=\"http:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-prepare-your-business-for-the-digital-skills-gap%2F%3Futm_source%3DLinkedIn%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;title=Training%20%2B%20Application%20%3D%20Competence\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"21\" height=\"21\" fill=\"none\"><path fill=\"#032D60\" d=\"M16.625 0H4.375A4.375 4.375 0 0 0 0 4.375v12.25A4.375 4.375 0 0 0 4.375 21h12.25A4.375 4.375 0 0 0 21 16.625V4.375A4.375 4.375 0 0 0 16.625 0M7 16.625H4.375V7H7zM5.687 5.89a1.54 1.54 0 0 1-1.53-1.543c0-.852.685-1.544 1.53-1.544.846 0 1.532.692 1.532 1.544S6.534 5.89 5.687 5.89M17.5 16.625h-2.625v-4.903c0-2.947-3.5-2.724-3.5 0v4.903H8.75V7h2.625v1.544c1.222-2.262 6.125-2.43 6.125 2.167z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Twitter (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/x.com\/intent\/tweet?text=Training%20%2B%20Application%20%3D%20Competence&#038;url=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-prepare-your-business-for-the-digital-skills-gap%2F%3Futm_source%3DTwitter%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt&#038;via=salesforce\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"32\" height=\"32\" fill=\"#032D60\" viewBox=\"0 0 32 32\"><path d=\"M17.4 14.8 23 8.3h-1.3L16.8 14 13 8.3H8.5l5.9 8.5-5.9 6.8h1.3l5.1-6 4.1 6h4.5zm-1.8 2.1-.6-.8-4.7-6.8h2l3.8 5.5.6.8 5 7.1h-2z\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\t\t\t<li class=\"social-nav__item\">\n\t\t\t\t<a\n\t\t\t\t\taria-label=\"Share on Facebook (Opens in a new tab)\"\n\t\t\t\t\thref=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https%3A%2F%2Fwww.salesforce.com%2Fau%2Fblog%2Fhow-to-prepare-your-business-for-the-digital-skills-gap%2F%3Futm_source%3DFacebook%26utm_medium%3Dorganic_social%26utm_campaign%3Dus_cbaw%26utm_content%3Dblog-ctt\"\n\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t>\n\t\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"19\" height=\"19\" fill=\"none\"><path fill=\"#032D60\" d=\"M19 9.5a9.5 9.5 0 0 0-19 0c0 4.742 3.474 8.672 8.016 9.385v-6.639H5.604V9.5h2.412V7.407c0-2.38 1.418-3.696 3.588-3.696 1.04 0 2.127.185 2.127.185v2.338h-1.198c-1.18 0-1.549.733-1.549 1.484V9.5h2.635l-.421 2.746h-2.214v6.639C15.526 18.172 19 14.242 19 9.5\" \/><\/svg>\n\t\t\t\t<\/a>\n\t\t\t<\/li>\n\t\t\n\t\t<li class=\"social-nav__item\">\n\t\t\t<button\n\t\t\t\tclass=\"copy-share js-copy-link\"\n\t\t\t\taria-label=\"Copy link to clipboard\"\n\t\t\t\thref=\"#\"\n\t\t\t\tdata-clipboard-text='\"Training + Application = Competence\" https:\/\/www.salesforce.com\/au\/blog\/how-to-prepare-your-business-for-the-digital-skills-gap\/'\n\t\t\t>\n\t\t\t\t\n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"10\" fill=\"none\"><path fill=\"#032D60\" d=\"M14.586.406h-3.667V2.24h3.667a2.76 2.76 0 0 1 2.75 2.75 2.76 2.76 0 0 1-2.75 2.75h-3.667v1.833h3.667a4.585 4.585 0 0 0 4.583-4.583A4.585 4.585 0 0 0 14.586.406m-5.5 7.334H5.419a2.76 2.76 0 0 1-2.75-2.75 2.76 2.76 0 0 1 2.75-2.75h3.667V.406H5.419A4.585 4.585 0 0 0 .836 4.99a4.585 4.585 0 0 0 4.583 4.583h3.667zm-2.75-3.667h7.333v1.833H6.336z\" \/><\/svg>\n\t\t\t<\/button>\n\t\t<\/li>\n\t<\/ul>\n<\/div>\n<\/figure><\/div><\/div>\n\n\n<p>Tiffani suggested programs such as Salesforce\u2019s <a href=\"https:\/\/trailhead.salesforce.com\/\" target=\"_blank\" rel=\"noopener\">Trailhead<\/a>, which offer the perfect chance to combine newly learned digital skills with workplace application.&nbsp;<\/p>\n\n\n\n<p>Trailhead has already awarded just over a million certifications in Australia, across 100,000 registered users. It offers a platform for lifelong learning and allows anyone to develop the skills needed for the future.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"what-can-your-organisation-do-right-now\">What can your organisation do right now?<\/h2>\n\n\n\n<p>Tiffani ended the session by posing some pertinent questions to the audience, ones that are relevant to all leaders and organisations.&nbsp;<\/p>\n\n\n\n<p>\u201cAsk yourself: what are you going to do differently?<\/p>\n\n\n\n<p>\u201cAre you going to upskill yourself? Open up to someone and give them an opportunity? Forge an alliance with a local training organisation?\u201d&nbsp;<\/p>\n\n\n\n<p>To embrace new ways of working and build a digital-ready workforce, initiatives like the <a href=\"https:\/\/1.salesforce-partners.com\/talent-alliance\" target=\"_blank\" rel=\"noopener\">Salesforce Talent Alliance<\/a> can help. By signing up, you can access diverse and active talent pools, and commit to providing opportunities for underrepresented groups.<\/p>\n\n\n\n<div class=\"layout-three wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Overcome the digital skills gap.<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Get the Salesforce Global Digital Skills Index 2022.<\/p>\n\t\t\t\n\t\t\t\t\t\t\t\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-digital-skills-index-details-major-gaps-across-19-countries\/%27\">Digital Skills Index<\/a><\/div>\n\n\t\t\t\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-three.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-three.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>How can we close the digital skills gap? A session at Salesforce World Tour Sydney 2022 featured expert advice for organisations who want to prepare for the future of work. 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