{"id":60117,"date":"2023-04-27T21:12:30","date_gmt":"2023-04-27T11:12:30","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=60117"},"modified":"2023-12-21T18:39:03","modified_gmt":"2023-12-21T07:39:03","slug":"sales-cloud-slack","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/sales-cloud-slack\/","title":{"rendered":"3 New Ways You Can Speed Up Sales With a Team Approach"},"content":{"rendered":"\n<p><a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/sales-team-collaboration\/sell-as-a-team\" target=\"_blank\" rel=\" noopener\">Team selling<\/a>, where multiple reps work together to close the same deal, is essential in today\u2019s uncertain economic climate. In fact, <a href=\"https:\/\/www.salesforce.com\/au\/resources\/research-reports\/state-of-sales\/?d=7013y000002RDBDAA4&amp;nc=7013y000002RDB8AAO\" target=\"_blank\" rel=\" noopener\">81% of sales reps say<\/a> it helps them close deals.&nbsp;<\/p>\n\n\n\n<p>There\u2019s just one problem: admin. <a href=\"https:\/\/www.salesforce.com\/au\/blog\/10-sales-statistics\/\" target=\"_blank\" rel=\" noopener\">Reps say that today, more<\/a> than 70% of their time is spent on administrative tasks and 82% of sales reps say alignment with other sellers is at least somewhat challenging. To overcome this complexity, sellers need to streamline and centralise communication.<\/p>\n\n\n\n<p>So how can sales reps work as a team to close deals? Here are three ways to improve team selling and speed up the sales cycle.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-use-innovation-to-drive-success-in-the-sales-process\">Use innovation to drive success in the sales process<\/h2>\n\n\n\n<p>Start with innovations from <a href=\"https:\/\/www.salesforce.com\/au\/products\/sales-cloud\/overview\/\" target=\"_blank\" rel=\" noopener\">Sales Cloud<\/a>, our product suite for Sales leaders, and <a href=\"https:\/\/slack.com\/\" target=\"_blank\" rel=\" noopener\">Slack<\/a>, your <a href=\"https:\/\/www.salesforce.com\/au\/blog\/new-to-slack-heres-our-101-guide-to-getting-started\/gl=1*1m4umx5*_ga*Mjg1Mjc4ODIyLjE2NjE3ODkxMTc.*_ga_3VHBZ2DJWP*MTY3MDQ0ODU0OS4zMTQuMS4xNjcwNDQ4NTk2LjAuMC4w\" target=\"_blank\" rel=\" noopener\">productivity platform<\/a>, to help your sales team lower costs, increase productivity, work more efficiently, and strengthen customer relationships.&nbsp;<\/p>\n\n\n\n<p>Backed by <a href=\"https:\/\/www.salesforce.com\/au\/products\/\" target=\"_blank\" rel=\" noopener\">a single source of truth for every customer<\/a>, sales teams can get a complete view of customer data natively within Slack. In doing so, sales teams can connect the right team members, processes, and data to close deals faster.<\/p>\n\n\n\n<p>And we\u2019ve made it easier than ever for your teams to get started, with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Easy access to the data you need when you need it<\/li>\n\n\n\n<li>The power of automation to boost team efficiency<\/li>\n\n\n\n<li>A seamless connection between Slack and Sales Cloud<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-easy-access-to-the-data-you-need-when-you-need-it\">Easy access to the data you need when you need it<\/h3>\n\n\n\n<p>An intuitive setup experience inside Slack allows for flexible customisation that helps reps get started and helps speed up sales \u2014 all without admin help. Sales teams can quickly act on deals with access to relevant Sales Cloud data. They can access this data securely and directly within Slack.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-power-of-automation-to-boost-team-efficiency\">The power of automation to boost team efficiency<\/h3>\n\n\n\n<p>Ready-to-use sales templates for common workflows and tasks, native to Slack, quickly boost and scale team performance. These templates help sales teams use best practices rooted in two decades of learnings from our products and customers, embedding them into the channels. They offer blueprints for how to set up successful channels that automatically generate the right structure and content. If you want to onboard new sellers, for instance, this would help you set up a channel that automatically pulls in your new team members and allows them to access the right resources.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-a-seamless-connection-between-slack-and-sales-cloud\">A seamless connection between Slack and Sales Cloud<\/h3>\n\n\n\n<p>The latest <a href=\"https:\/\/www.salesforce.com\/au\/resources\/research-reports\/state-of-sales\/?d=7013y000002RDBDAA4&amp;nc=7013y000002RDB8AAO\" target=\"_blank\" rel=\" noopener\">State of Sales report<\/a> found the top two most useful CRM features for sales reps are <a href=\"https:\/\/www.salesforce.com\/au\/blog\/what-is-intelligent-automation\/\" target=\"_blank\" rel=\" noopener\">automation<\/a> based, such as automated workflows and automated data entry. These features, along with CRM-based alerts are configurable in Slack and drive sales productivity by keeping everyone updated and moving forward in Slack channels connected to Sales Cloud. Now, account teams can see opportunities and customer details piped into channels dedicated to a specific customer account. Anyone working on the account can view all of the information, streamlining conversations and helping you speed up sales.<\/p>\n\n\n\n<p>For <a href=\"https:\/\/www.salesforce.com\/au\/customer-success-stories\/xero\/\" target=\"_blank\" rel=\" noopener\">accounting technology company, Xero<\/a>, Slack has enabled faster and more transparent information sharing across teams, allowing employees to connect and collaborate securely as a global team. When a challenge arises, reps can tap into the collective knowledge and experience of their colleagues. One result of Slack\u2019s integration with Salesforce 360 has been a 20-point increase in customer happiness and a consistently high Net Promoter Score.<\/p>\n\n\n\n<div class=\"layout-two wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\"><strong>Learn how thousands of sales pros are driving productivity \u2014 today<\/strong><\/h2>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/au\/resources\/research-reports\/state-of-sales\/?d=7013y000001zpXeAAI&#038;nc=7013y000002RCcHAAW&#038;FALSEBlog-StateofSales&#038;utm_source=Blog&#038;FALSE&#038;utm_campaign=ANZ-Sales-StateofSales&#038;utm_content=All-cont-7013y000001zpXeAAI\">Get all the insights you need<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-two.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-two.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-two.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-empowering-sales-reps-to-drive-a-more-efficient-sales-process\">Empowering sales reps to drive a more efficient sales process<\/h2>\n\n\n\n<p>The future of selling is connecting the right people with the right information and workflows, all in one digital workspace. That\u2019s what Slack and Sales Cloud do, empowering sales reps to close deals and resolve issues faster, and \u2014 most importantly \u2014 cultivate thriving, long-term customer relationships. The latest <a href=\"https:\/\/www.salesforce.com\/au\/resources\/research-reports\/state-of-sales\/?d=7013y000002RDBDAA4&amp;nc=7013y000002RDB8AAO\" target=\"_blank\" rel=\" noopener\">State of Sales report<\/a> found 90% of high-performing <a href=\"https:\/\/www.salesforce.com\/au\/blog\/five-traits-of-great-sales-reps\/\" target=\"_blank\" rel=\" noopener\">sales reps<\/a> say their organisations enable them to act as trusted advisors by providing the <a href=\"https:\/\/www.salesforce.com\/au\/blog\/crm-roi-salesforce-investment\/\" target=\"_blank\" rel=\" noopener\">technology<\/a>, training and other support they need to succeed.<\/p>\n\n\n\n<p>For <a href=\"https:\/\/www.salesforce.com\/au\/blog\/qic-speed-up-sales-cycle-automation\/\" target=\"_blank\" rel=\" noopener\">Queensland Investment Corporation\u2019s (QIC) real estate team<\/a>, the combination of automation and a 360-degree view of the customer has transformed how sales reps can do their jobs by offering real-time insight into each stage of the sales process. They can see what\u2019s driving conversion and consequently improve the customer experience at an individual level. The result? QIC increased site occupancy rates by around 3% per year while halving the number of people involved in each booking and blitzed their 5% sales target goal by realising 30% growth in 18 months \u2014 without increasing headcount.<\/p>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Tips for smart spending in a downturn<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">How businesses can get the most value from technology while moving fast and minimising risk.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_blank\" href=\"https:\/\/www.salesforce.com\/au\/blog\/crm-roi-salesforce-investment\">Read blog<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<p>Ultimately, having a single view of the customer will be the key lever for a successful sales team. Being able to glean those easily accessible insights with Slack and Sales Cloud will bolster your reps and empower them to build long-term relationships.&nbsp;&nbsp;<\/p>\n\n\n\n<h6 class=\"wp-block-heading\" id=\"h-read-more\">Read more<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/au\/blog\/10-sales-statistics\/\" target=\"_blank\" rel=\" noopener\">10 new sales statistics reveal how teams are achieving success now<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.salesforce.com\/au\/blog\/five-traits-of-great-sales-reps\/\" target=\"_blank\" rel=\" noopener\">5 traits of great sales reps<\/a>&nbsp;<\/li>\n\n\n\n<li><a href=\"https:\/\/www.salesforce.com\/au\/blog\/4-ways-to-reduce-tech-bloat\/\" target=\"_blank\" rel=\" noopener\">Too Many Sales Tools? Here Are 4 Ways to Reduce Tech Bloat<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>See how you can use our latest innovations to connect your sales reps with the right info \u2014 all in one digital workspace.<\/p>\n","protected":false},"author":361,"featured_media":60114,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"220109146ed1426ea9a7b2fc1c816289","post_meta_title":"","ai_synopsis":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[2468],"sf_content_type":[],"coauthors":[2454],"class_list":["post-60117","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-sales"],"yoast_head":"<!-- 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