{"id":60356,"date":"2024-05-07T14:45:44","date_gmt":"2024-05-07T04:45:44","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=60356"},"modified":"2024-05-07T14:45:45","modified_gmt":"2024-05-07T04:45:45","slug":"ai-data-crm-trailhead","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/ai-data-crm-trailhead\/","title":{"rendered":"3 Ways to Learn About Data, AI, and Automation"},"content":{"rendered":"\n<p>You know you have to keep up to date with the latest technology. And if you feel like this AI revolution has come on a little fast and you or your team might be falling behind, you&#8217;re not alone. While these tools are clearly valuable in transforming everything from sales to customer service to data insights, you need to understand how they work and what they can do for you. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-learn-new-skills-and-win-fun-prizes-with-trailblazer-quests\">Learn new skills and win fun prizes with Trailblazer Quests<\/h2>\n\n\n\n<p>There\u2019s no better way to learn than on <a href=\"https:\/\/www.salesforce.com\/blog\/what-is-trailhead\/\" target=\"_blank\" rel=\" noopener\">Trailhead<\/a>, the free online learning platform from Salesforce. Trailhead allows individuals, teams, and companies to skill up by learning Salesforce skills, along with crucial interpersonal and business skills like <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/trails\/build-your-data-literacy?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_aug23_what-is-trailhead&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\">data literacy<\/a> and <a href=\"https:\/\/trailhead.salesforce.com\/content\/learn\/modules\/emotional-intelligence?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_april24_crmaidatatrustquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\">emotional intelligence<\/a>.<\/p>\n\n\n\n<p>We know that there is a lot to learn these days, and we want to make sure you have some fun while doing it. While learning is its own reward, there&#8217;s always room for a little <em>extra<\/em> motivation. That\u2019s where <a href=\"https:\/\/trailhead.salesforce.com\/quests?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_april24_crmaidatatrustquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\">Trailblazer Quests<\/a> come in. Trailblazer Quests combine the challenge of learning new skills with the chance of winning sweet prizes.<\/p>\n\n\n\n<div class=\"wp-block-ornament-card\">\n\t<div class=\"wp-block-ornament-card__content\">\n\t\t\n\n<h2 class=\"wp-block-heading\" id=\"h-check-out-these-expert-curated-quests\">Check out these expert-curated quests<br><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-data-cloud-quest\"><a href=\"https:\/\/trailhead.salesforce.com\/users\/strailhead\/trailmixes\/quest-data-cloud?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_april24_crmaidatatrustquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\"><strong>Data Cloud Quest<\/strong><\/a><\/h3>\n\n\n\n<p>Harness the power of real-time data from any source, optimise and personalise with AI, and automate across people, processes, and systems. Complete the quest to be and be entered for a chance to win* a Salesforce Certification Voucher for an exam of your choice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ai-skills-quest\"><a href=\"https:\/\/trailhead.salesforce.com\/users\/strailhead\/trailmixes\/quest-ai-skills-april-2024?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_april24_crmaidatatrustquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\"><strong>AI Skills Quest<\/strong><\/a><\/h3>\n\n\n\n<p>Learn about artificial intelligence and be entered for a chance to win* a Salesforce AI Certification Voucher.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-automation-quest\"><strong><a href=\"https:\/\/trailhead.salesforce.com\/users\/strailhead\/trailmixes\/quest-automation?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_april24_crmaidatatrustquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\">Automation Quest<\/a><\/strong><\/h3>\n\n\n\n<p>Create workflows that drive efficiency and learn how to automate at any skill level with Salesforce Flow. Complete the trailmix and learn all things Automation to earn an exclusive Flow community badge.<\/p>\n\n\t<\/div>\n\t<div class=\"wp-block-ornament-card__media\">\n\t\t\t<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-participate-in-these-trailblazer-quests\"><strong>How to participate in these Trailblazer Quests<\/strong><\/h2>\n\n\n\n<p>Get started on your quest with two simple steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign up for your free <a href=\"https:\/\/trailhead.salesforce.com\/?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_april24_aidatacrmquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\">Trailhead<\/a> account, if you don\u2019t have one already.<\/li>\n\n\n\n<li>Complete any or all of the three quest trailmixes<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/trailhead.salesforce.com\/users\/strailhead\/trailmixes\/quest-data-cloud?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_apr24_aidatacrmquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\"><strong>Data Cloud Quest<\/strong><\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/trailhead.salesforce.com\/users\/strailhead\/trailmixes\/quest-ai-skills-april-2024?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_apr24_aidatacrmquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\"><strong>AI Skills Quest<\/strong><\/a><\/li>\n\n\n\n<li><strong><a href=\"https:\/\/trailhead.salesforce.com\/users\/strailhead\/trailmixes\/quest-automation?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_apr24_aidatacrmquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\">Automation Quest<\/a><\/strong><\/li>\n<\/ul>\n\n\n\n<p><em>*Official rules apply. See the <\/em><a href=\"https:\/\/trailhead.salesforce.com\/quests?&amp;utm_source=salesforce&amp;utm_medium=blog-360&amp;utm_campaign=trailblazer_blog&amp;utm_content=learning_may23_aidatacrmquests&amp;icid=SFBLOG:tbc-blog:7010M0000025ltGQAQ\" target=\"_blank\" rel=\" noopener\"><em>Trailblazer Quests page<\/em><\/a><em> for full details and restrictions.<\/em><\/p>\n\n\n\n<div class=\"sf-quiz-container\" style=\"height: 500px\"><iframe src=\"https:\/\/developer.salesforce.com\/files\/ti\/blogs\/thm\/aidatacrmquestsquiz.html\" border=\"0\"><\/iframe><\/div>\n\n\n\n<div class=\"layout-one wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Say hello to Einstein Copilot<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Your trusted conversational AI assistant for CRM gives everyone the power to get work done faster. It&#8217;s a total game-changer for your company.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/einsteincopilot\">Tell me more<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\t<div class=\"wp-block-offer__graphics wp-block-offer__contour\"><\/div>\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-one.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-one.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-one.png\" alt=\"\">\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>How to learn what you need to know to personalise every customer interaction with Data Cloud, Einstein 1, and the #1 CRM.<\/p>\n","protected":false},"author":540,"featured_media":62832,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"60f5dcc0c5564406b4dcf84c21c6cb99","post_meta_title":"","ai_synopsis":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[2858],"sf_content_type":[],"coauthors":[3108],"class_list":["post-60356","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-artificial-intelligence"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Learn about Data, AI, and Automation | 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