{"id":67218,"date":"2025-05-15T09:23:32","date_gmt":"2025-05-15T16:23:32","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=67218"},"modified":"2025-06-16T13:06:58","modified_gmt":"2025-06-16T03:06:58","slug":"4th-state-of-it-ai-and-app-development","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/","title":{"rendered":"Inside the State of IT, Fourth Edition: AI and App Development Report"},"content":{"rendered":"\n<p><a href=\"https:\/\/www.salesforce.com\/au\/artificial-intelligence\/what-is-ai\/\">AI<\/a> is no longer the future. Rather, it\u2019s becoming a foundational piece for successful businesses, and IT is leading the charge. Across every industry, IT teams are hitting a critical inflection point: AI has moved from a \u201cnice-to-have\u201d to \u201cmust-have.\u201d It\u2019s something teams are expected to build into every workflow, every agent, and every app your organisation ships.<\/p>\n\n\n\n<p>To understand what that shift looks like in practice, we asked more than 4,000 IT leaders (of which 2,173 specialise in software development and developers worldwide) what&#8217;s changing. Their answers \u2013 captured in the new<a href=\"https:\/\/www.salesforce.com\/au\/form\/platform\/4th-state-of-it-ai-and-app-development\/?d=701ed00000W0o8tAAB&amp;nc=701ed00000W0uKjAAJ\"> State of IT: AI and App Development report<\/a> \u2013 shows both the upside and the pressure that comes with an AI-first roadmap.<\/p>\n\n\n\n<div class=\"layout-four wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">Rewrite your roadmap for an IT-first world<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">Dive into the full findings of the 4th State of IT report and see how top IT teams are turning pressure into progress.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/au\/form\/platform\/4th-state-of-it-ai-and-app-development\/?d=701ed00000W0o8tAAB&#038;nc=701ed00000W0uKjAAJ\">Download the report<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-four.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-four.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-four.png\" alt=\"\">\n\t\t\n\t<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-trend-1-ai-is-raising-expectations-and-the-stakes-for-it\">Trend 1. AI is raising expectations (and the stakes) for IT<\/h2>\n\n\n\n<p>AI is fueling innovation \u2013 and it\u2019s not just transforming what businesses can do, it\u2019s changing what people expect.<\/p>\n\n\n\n<p>Nearly 40% of all new applications already include AI features, and project requests are climbing each year. Everyone wants smarter tools, faster answers, and better experiences, and IT is expected to make it all happen.&nbsp;<\/p>\n\n\n\n<p>But while expectations are sky-high, many teams are stuck with legacy systems, siloed data, and tight resources \u2013 a recipe that has caused IT teams to miss nearly one in three project deadlines. And it\u2019s not just IT being strained. Productivity across the business is nearing a breaking point:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>41% of an office worker\u2019s day disappears into low-value tasks<\/em><\/li>\n\n\n\n<li><em>Customer-service agents spend only 39% of their time actually helping customers<\/em><\/li>\n\n\n\n<li><em>Sales reps manage to devote just 30% of their day to selling<\/em><\/li>\n<\/ul>\n\n\n\n<p>To flip that script, IT leaders are doubling down on AI to free employees from digital busywork.&nbsp;<\/p>\n\n\n\n<p><strong>Bottom line<\/strong>: When it comes to implementing AI, the message is clear \u2013 if your organisation doesn\u2019t yet have a clear, end-to-end AI strategy, the clock is ticking. Competitors are already moving, and the gap will widen quickly.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-trend-2-ai-agents-hit-the-mainstream-but-readiness-is-all-over-the-map\">Trend 2. AI agents hit the mainstream, but readiness is all over the map<\/h2>\n\n\n\n<p>AI agents have moved from theory to production. They\u2019re already automating workflows, surfacing insights, and powering live customer interactions in <a href=\"https:\/\/www.salesforce.com\/au\/agentforce\/use-cases\/\">every corner of the business<\/a> \u2013 from service and marketing to finance and HR. Developers are all-in:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>83% believe agents will sit at the center of business and IT operations<\/em><\/li>\n\n\n\n<li><em>85% see them as the key to digital transformation<\/em><\/li>\n\n\n\n<li><em>81% say agents will soon be as vital to app dev as any traditional tool<\/em><\/li>\n\n\n\n<li><em>78% warn that companies without agents will quickly lose their edge<\/em><\/li>\n<\/ul>\n\n\n\n<p>Leadership is on board too: <a href=\"https:\/\/www.salesforce.com\/au\/form\/platform\/4th-state-of-it-ai-and-app-development\/?d=701ed00000W0o8tAAB&amp;nc=701ed00000W0uKjAAJ\">82% of IT leaders say they\u2019re using \u2013 or plan to use \u2013 agents within two years.<\/a> Yet fewer than half of developers feel fully confident in their knowledge of how AI agents work. What does this mean for you? AI agents are becoming non-negotiable, but success hinges on the right foundation:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Gauge readiness by department: <\/strong>Start with functions that already have clean data pipelines and clear pain points \u2013 they\u2019ll deliver quick wins without over-stretching unprepared teams.<\/li>\n\n\n\n<li><strong>Invest in your builders: <\/strong>Upskilling developers (and giving them the right tooling) turns \u201cpilot projects\u201d into production-grade solutions.<\/li>\n<\/ol>\n\n\n\n<p><strong>Bottom line<\/strong>: Treat AI agents as a business imperative, but roll them out where the impact is highest and your people are most prepared.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-trend-3-data-quality-and-security-will-make-or-break-your-ai-strategy\">Trend 3. Data quality and security will make or break your AI strategy<\/h2>\n\n\n\n<p>Everyone knows: AI runs as far as its data can carry it. But only 53% of IT leaders say they fully trust their organisation\u2019s data accuracy. <a href=\"https:\/\/www.mulesoft.com\/lp\/reports\/connectivity-benchmark\" target=\"_blank\" rel=\" noopener\">Fragmented systems, weak governance, and integration issues<\/a> are slowing down even the most advanced teams.<\/p>\n\n\n\n<p>And it\u2019s not just data that\u2019s under the microscope. Most enterprise infrastructure was never designed for AI workloads, and 68% of dev teams say they lack the resources to build and deploy AI agents at scale. From modern architectures to user-friendly deployment platforms, organisations are realising they need to rethink how their tech stacks support AI systems.<\/p>\n\n\n\n<p>With AI, customer trust is on the line. When your teams are building new solutions, they can\u2019t just bolt on security and privacy at the end,&nbsp; which is why 85% of IT teams have embraced <a href=\"https:\/\/www.salesforce.com\/blog\/devsecops\/\" target=\"_blank\" rel=\" noopener\">DevSecOps<\/a> \u2014 embedding trust into every stage of development.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e68b877cbb3&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e68b877cbb3\" class=\"wp-block-image size-full is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2025\/05\/SFC-Graphs20_ee60e7.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-112830\" style=\"width:540px;height:auto\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">State of IT, Fourth Edition: AI and App Development Report<\/figcaption><\/figure>\n\n\n\n<p class=\"has-text-align-left is-style-body-2\"><strong>Bottom line:<\/strong> Forward-thinking organisations are shoring up the basics first \u2014 deep integrations, ongoing data cleansing, and continuous quality management. Without that groundwork, AI won\u2019t be able to deliver on its full potential.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Trend 4. AI is reshaping what it means to be a developer \u2014 and the skills that matter<\/h2>\n\n\n\n<p>AI is changing the day-to-day work of developers. In fact, nearly one-third of devs already use AI for code generation, and adoption is climbing fast.&nbsp;<\/p>\n\n\n\n<p>As low-code and no-code tools gain traction, instead of hand-coding every feature, devs increasingly review, orchestrate, and safeguard AI-assisted builds.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69e68b877dcc5&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69e68b877dcc5\" class=\"wp-block-image size-full is-resized wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.salesforce.com\/blog\/wp-content\/uploads\/sites\/2\/2025\/05\/SFC-Graphs22.png?strip=all&#038;quality=95\" alt=\"\" class=\"wp-image-112826\" style=\"width:590px;height:auto\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">State of IT, Fourth Edition: AI and App Development Report<\/figcaption><\/figure>\n\n\n\n<p>This evolution requires new skills \u2014 not just technical, but strategic. Developers need to understand AI behaviour, assess risk, and make sure outputs are in line with business goals. That shift is driving three big changes:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>New hiring &amp; training priorities:<\/strong> Roles in AI governance, ethics, and risk are on the rise, and AI literacy is now table stakes for every technologist<\/li>\n\n\n\n<li><strong>A redefined developer workflow:<\/strong> Low-code platforms and AI-generated code let devs focus less on writing every line and more on governing models, ensuring quality, and aligning outputs with business goals<\/li>\n\n\n\n<li><strong>A mandate for responsible AI:<\/strong> Speed alone isn\u2019t enough; organisations need the right people, processes, and guardrails to build safely and ethically<\/li>\n<\/ol>\n\n\n\n<p><strong>Bottom line<\/strong>: AI agents are becoming non-negotiable, but turning promise into practice requires deliberate rollout, continuous up-skilling, and a culture that treats responsible AI as core infrastructure.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-uncover-more-insights-from-the-state-of-it-ai-and-app-development-report\">Uncover more insights from the State of IT: AI and App Development Report<\/h2>\n\n\n\n<p>The real competitive advantage? Humans + AI agents working together \u2014 and how we design systems that bring out the best in both. The new <a href=\"https:\/\/www.salesforce.com\/au\/form\/platform\/4th-state-of-it-ai-and-app-development\/?d=701ed00000W0o8tAAB&amp;nc=701ed00000W0uKjAAJ\">State of IT report<\/a> drives that home: AI isn\u2019t just another line item in the tech stack. It\u2019s re-engineering how IT teams operate, collaborate, and lead.\u00a0<\/p>\n\n\n\n<p>Success now depends on a new kind of IT strategy \u2014 one that\u2019s agile, data-driven, and purpose-built for human-AI partnerships. As AI reshapes the business landscape, <a href=\"https:\/\/www.salesforce.com\/au\/form\/platform\/4th-state-of-it-ai-and-app-development\/?d=701ed00000W0o8tAAB&amp;nc=701ed00000W0uKjAAJ\">download the report<\/a> today to see how IT leaders are the ones writing the playbook for what comes next.<\/p>\n\n\n\n<div class=\"layout-five wp-block-salesforce-blog-offer\">\n\t<div class=\"wp-block-offer__wrapper\">\n\n\t\t<div class=\"wp-block-offer__content\">\n\t\t\t<h2 class=\"wp-block-offer__title\">6 questions for executives building an AI strategy<\/h2>\n\t\t\t\t\t\t\t<p class=\"wp-block-offer__description\">The race is on to deliver enterprise AI\u2019s promise. This white paper aims to help CEOs, their leadership teams and boards articulating the strategic preferences essential for crafting an effective artificial intelligence (AI) strategy.<\/p>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"wp-block-button\">\n\t\t\t\t\t<a class=\"wp-block-button__link\" target=\"_self\" href=\"https:\/\/www.salesforce.com\/au\/form\/agentforce\/building-an-ai-powered-business\/\">Download now<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"wp-block-offer__media\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t\t<!-- Standard Illustration -->\n\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__illustration\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-illustration-layout-five.png\" alt=\"\">\n\n\t\t<!-- Small Accent Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__accent\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-accent-layout-five.png\" alt=\"\">\n\t\t\n\t\t<!-- Left Side Illustration -->\n\t\t\n\t\t<!-- Cloud Illustration -->\n\t\t\t\t\t<img decoding=\"async\" class=\"wp-block-offer__graphics wp-block-offer__cloud\" src=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/themes\/salesforce-blog\/dist\/images\/offer-block\/offer-cloud-layout-five.png\" alt=\"\">\n\t\t\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Discover insights from 4,000+ IT leaders on AI and app development in our latest State of IT report, featuring four key trends and strategies driving progress.<\/p>\n","protected":false},"author":528,"featured_media":67224,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"sf_justforyou_enable_alt":true,"optimizely_content_id":"5af7f12066784f38bad8bd3eAU","post_meta_title":"","ai_synopsis":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"sf_topic":[2559,2504,2625,2858],"sf_content_type":[],"coauthors":[3309],"class_list":["post-67218","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_topic-apps","sf_topic-it","sf_topic-platform","sf_topic-artificial-intelligence"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Inside the Fourth Edition of the State of IT: AI and App Dev Report<\/title>\n<meta name=\"description\" content=\"Discover how AI is transforming app dev and workflows, with insights from 4,000+ leaders in the 4th State of IT report.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inside the State of IT, Fourth Edition: AI and App Development Report\" \/>\n<meta property=\"og:description\" content=\"Discover insights from 4,000+ IT leaders on AI and app development in our latest State of IT report, featuring four key trends and strategies driving progress.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-15T16:23:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-16T03:06:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png?w=3000\" \/>\n\t<meta property=\"og:image:width\" content=\"3000\" \/>\n\t<meta property=\"og:image:height\" content=\"1688\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Kayleah Son\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@salesforce\" \/>\n<meta name=\"twitter:site\" content=\"@salesforce\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kayleah Son\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/\"},\"author\":[{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/ab4c2baf7591c7d713522c962fc01e24\"}],\"headline\":\"Inside the State of IT, Fourth Edition: AI and App Development Report\",\"datePublished\":\"2025-05-15T16:23:32+00:00\",\"dateModified\":\"2025-06-16T03:06:58+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/\"},\"wordCount\":1065,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png\",\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/\",\"name\":\"Inside the Fourth Edition of the State of IT: AI and App Dev Report\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png\",\"datePublished\":\"2025-05-15T16:23:32+00:00\",\"dateModified\":\"2025-06-16T03:06:58+00:00\",\"description\":\"Discover how AI is transforming app dev and workflows, with insights from 4,000+ leaders in the 4th State of IT report.\",\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png\",\"contentUrl\":\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png\",\"width\":3000,\"height\":1688,\"caption\":\"With 40% of new apps already AI-powered, IT teams are overhauling workflows, systems, and developer roles to keep pace. [Image: Salesforce]\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#website\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/\",\"name\":\"Salesforce\",\"description\":\"Learn how to get ahead of trends and supercharge professional relationships\",\"publisher\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/au\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#organization\",\"name\":\"Salesforce\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/logo\/image\/\",\"url\":\"\",\"contentUrl\":\"\",\"caption\":\"Salesforce\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/salesforce\",\"https:\/\/x.com\/salesforce\",\"https:\/\/instagram.com\/salesforce\",\"http:\/\/www.linkedin.com\/company\/salesforce\",\"http:\/\/www.youtube.com\/Salesforce\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/ab4c2baf7591c7d713522c962fc01e24\",\"name\":\"Kayleah Son\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/8661b137fdd2b417c04572061a791bea\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/Kayleah_Son.jpeg?w=128&h=96&crop=1\",\"contentUrl\":\"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/Kayleah_Son.jpeg?w=128&h=96&crop=1\",\"width\":128,\"height\":96,\"caption\":\"Kayleah Son\"},\"description\":\"Kayleah Son is a Content Marketing Analyst for the Salesforce Platform.\",\"url\":\"https:\/\/www.salesforce.com\/au\/blog\/author\/kayleah-son\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Inside the Fourth Edition of the State of IT: AI and App Dev Report","description":"Discover how AI is transforming app dev and workflows, with insights from 4,000+ leaders in the 4th State of IT report.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/","og_type":"article","og_title":"Inside the State of IT, Fourth Edition: AI and App Development Report","og_description":"Discover insights from 4,000+ IT leaders on AI and app development in our latest State of IT report, featuring four key trends and strategies driving progress.","og_url":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/","og_site_name":"Salesforce","article_publisher":"https:\/\/www.facebook.com\/salesforce","article_published_time":"2025-05-15T16:23:32+00:00","article_modified_time":"2025-06-16T03:06:58+00:00","og_image":[{"url":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png?w=3000","width":3000,"height":1688,"type":"image\/png"}],"author":"Kayleah Son","twitter_card":"summary_large_image","twitter_creator":"@salesforce","twitter_site":"@salesforce","twitter_misc":{"Written by":"Kayleah Son","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/"},"author":[{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/ab4c2baf7591c7d713522c962fc01e24"}],"headline":"Inside the State of IT, Fourth Edition: AI and App Development Report","datePublished":"2025-05-15T16:23:32+00:00","dateModified":"2025-06-16T03:06:58+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/"},"wordCount":1065,"commentCount":0,"publisher":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#organization"},"image":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png","inLanguage":"en-AU","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/","url":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/","name":"Inside the Fourth Edition of the State of IT: AI and App Dev Report","isPartOf":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png","datePublished":"2025-05-15T16:23:32+00:00","dateModified":"2025-06-16T03:06:58+00:00","description":"Discover how AI is transforming app dev and workflows, with insights from 4,000+ leaders in the 4th State of IT report.","inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/"]}]},{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.salesforce.com\/au\/blog\/4th-state-of-it-ai-and-app-development\/#primaryimage","url":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png","contentUrl":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png","width":3000,"height":1688,"caption":"With 40% of new apps already AI-powered, IT teams are overhauling workflows, systems, and developer roles to keep pace. [Image: Salesforce]"},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/au\/blog\/#website","url":"https:\/\/www.salesforce.com\/au\/blog\/","name":"Salesforce","description":"Learn how to get ahead of trends and supercharge professional relationships","publisher":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/au\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"},{"@type":"Organization","@id":"https:\/\/www.salesforce.com\/au\/blog\/#organization","name":"Salesforce","url":"https:\/\/www.salesforce.com\/au\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/logo\/image\/","url":"","contentUrl":"","caption":"Salesforce"},"image":{"@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/salesforce","https:\/\/x.com\/salesforce","https:\/\/instagram.com\/salesforce","http:\/\/www.linkedin.com\/company\/salesforce","http:\/\/www.youtube.com\/Salesforce"]},{"@type":"Person","@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/ab4c2baf7591c7d713522c962fc01e24","name":"Kayleah Son","image":{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.salesforce.com\/au\/blog\/#\/schema\/person\/image\/8661b137fdd2b417c04572061a791bea","url":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/Kayleah_Son.jpeg?w=128&h=96&crop=1","contentUrl":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/Kayleah_Son.jpeg?w=128&h=96&crop=1","width":128,"height":96,"caption":"Kayleah Son"},"description":"Kayleah Son is a Content Marketing Analyst for the Salesforce Platform.","url":"https:\/\/www.salesforce.com\/au\/blog\/author\/kayleah-son\/"}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/au\/blog","push-errors":false,"primary_topic":{"term_id":2504,"name":"IT","slug":"it","term_group":0,"term_taxonomy_id":2504,"taxonomy":"sf_topic","description":"","parent":0,"count":72,"filter":"raw"},"featured_image_url":"https:\/\/www.salesforce.com\/au\/blog\/wp-content\/uploads\/sites\/4\/2025\/05\/State-of-IT_-AI-and-App-Development-1.png?w=3000","_links":{"self":[{"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/posts\/67218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/users\/528"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/comments?post=67218"}],"version-history":[{"count":5,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/posts\/67218\/revisions"}],"predecessor-version":[{"id":67421,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/posts\/67218\/revisions\/67421"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/media\/67224"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/media?parent=67218"}],"wp:term":[{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/sf_topic?post=67218"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/sf_content_type?post=67218"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/blog\/wp-json\/wp\/v2\/coauthors?post=67218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}