We know business transformation is complex. Our approach is simple - we start with the needs of the customers and communities you serve, and then focus on understanding your culture, business strategy and technology goals. Our world-leading platform and services enable you to quickly realise efficiency and cost benefits, while staying competitive and dealing with the unexpected.
 
 
 

Telstra

Telstra counters disruption with bold transformation

Salesforce supports Telstra’s T22 strategy to radically simplify its products, eliminate customer pain points and create all-digital experiences, changing the way it connects with its customers.

The Warehouse Group

The Warehouse Group transforms for a sustainable and digital future

As the largest retail group in New Zealand, The Warehouse Group is working with Salesforce to simplify processes and create new capabilities to improve the customer experience.

NSW Health Pathology

MuleSoft helps NSW Health Pathology deliver better patient experiences

Discover how NSW Health Pathology efficiently integrates healthcare data to deliver better patient experiences using MuleSoft. 
 
 

Accelerate change and grow in the next normal, with a customer-centric mindset

 

Playbook

Work.com: The COVID-19 Response Playbook
Work.com provides you with essential solutions designed to help businesses transform during these challenging times and beyond. Learn about the ways to reopen your workplace as quickly as possible, while helping to keep employees, customers, partners, and communities safe and informed.

Report

Fourth Edition: State of Service
Learn how 7,000+ global service professionals are adapting to the new business environment and how the strategic role of service is transforming to increase efficiency and improve customer experience.

Blog

Innovation and business transformation: How to maintain the current ‘can do’ culture
Learn how you can set your business up for growth by harnessing the new behaviours, processes and ways of operating that has made the recent "impossible", "possible".
 
 

Put customers at the heart of all you do with Customer 360.

Salesforce Customer 360 empowers your marketing, sales, commerce, service, and IT departments to work as one. That enables your company to deliver the personalised experiences customers love and build lasting, trusted relationships.
.
 
 

Stay up to date with Insights from our Salesforce Events and Conversations

See how Salesforce innovations are helping businesses around the globe transform their businesses, improve customer experiences, foster a greater sense of community and deliver more personal, efficient services

 
Join us for Salesforce Live: Australia & New Zealand and enjoy nearly 100 on-demand sessions of learning, connection, and innovation, including an inspiring premiere episode. Learn from our special guests and Trailblazers how businesses of all sizes have adapted to the new normal.
Pip Marlow and Russel Howcroft are joined by Kieran O'Meara from Telstra to discuss the complexity of Business Transformation and ensuring you thrive and not just survive.
Pip Marlow is joined by Rosalind Coffey from Macquarie Bank to explore customer experience: the connections between customer and employee experience, culture, and business and community success.
 
 

Discover the culture and values of Salesforce Ohana

 

Business as a Platform for Change: Move Fast and Fix Things

A lot has changed in the past few months. But business remains the greatest platform for change. As a leader, you have the power to influence your customers and community in profound new ways. Let's bring doing well and doing good, together. Let's bring value and values together. It's time for a new era of business. Let's build it, together.
 
 
 
Contact our team of experts to understand how Salesforce can help your business transform, with your customers at the centre.