CX Leaders for Public Sector: Salesforce Roundtable
This site provides some useful resources to help you get started on your digital transformation journey.
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Innovating service models to cater for today’s citizens.
Today’s citizens are more connected and digitally savvy than ever, and expect their interactions with agencies to be as easy as ordering a taxi from a mobile app or shopping online. Below is a number of themes that can help Governments become more proactive in a digital world: