Thanks to our trailblazing customers, we're #1 in Customer Service Applications.

Service Cloud helps companies lead the way in customer service with the tools to keep customers happy and create amazing customer experiences at any touch point. Our flexible and extendable platform for customer service puts organisations on the path to higher customer satisfactions with innovations like AI, in-app help and easy-to-use customisation tools.

Putting customers first is our mission, and that’s led to a lot of other firsts.


Salesforce is #1 in Sales Applications.

Sales Cloud has helped customers build pipeline, close more deals, and boost revenues for more than 18 years. Our continuous innovations and upgrades put the latest technologies, like artificial intelligence with Salesforce Einstein, in the hands of every sales rep.
Ranked #1 for Sales Force Productivity and Management Applications based on IDC 2019H1 Revenue Market Share Worldwide.
Source: IDC, Worldwide Semiannual Software Tracker, October 2019. Sales Force Productivity and Management Applications refer to an IDC-defined functional market within the broader CRM Applications market.

Salesforce is #1 in Marketing Applications.

Marketing Cloud helps companies create personalised customer journeys at every touchpoint. And that’s helped put us on an amazing trajectory with our customers. Discover how marketers can build and manage amazing experiences across every channel — from email campaigns at scale, to text messaging, social experiences, digital ads, content, and more.

Salesforce is the world's #1 CRM.

More than 150,000 customers trust Salesforce to help drive results for sales, service, and marketing. We measure our success by their success every day. Discover why they've chosen us for yourself. And blaze your own trail up and to the right.
Ranked #1 for CRM Applications based on IDC 2019H1 Revenue Market Share Worldwide.
Source: IDC, Worldwide Semiannual Software Tracker, October 2019. CRM market includes the following IDC-defined functional markets: Sales Force Productivity and Management, Marketing Campaign Management, Customer Service, Contact Center, Advertising, and Digital Commerce Applications.

Explore 9 reasons Salesforce takes CRM to a whole new level for you.

What is CRM
Customer relationship management (CRM) is a technology for managing all your company’s relationships and interactions with customers and potential customers.
Customer Success
We help businesses of any size, in any industry, anywhere, chart a course to success every day.
Leading in the Cloud
Born and raised cloud, we are the world’s most trusted cloud platform — which means you can focus on business, not infrastructure.
Our success is measured by your success. And everything we do is built on the idea that together, we move forward.
A Unified View of the Customer
Salesforce brings all your customer data — even legacy data — together to deliver a 360-degree view of the customer across your entire business.
Upgrades 3x a Year
Since you always have the most up-to-date version of Salesforce, customisations and partner apps just continue to work.
App Ecosystem
Extend the power of Salesforce with over 3,000 preintegrated, ready-to-go business apps from AppExchange.
Run your business from your phone with the Salesforce Mobile App. And our mobile-first platform means every app you build is ready to go.
A Learning Platform
Increase adoption with Trailhead, a free learning platform designed to build skills for selling better, creating apps, and more.

Ready to lead the way? We’ll help you get on the path.

Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.