Former Siebel Systems EMEA General Manager Moves to

Steve Garnett appointed SVP and GM of EMEA, charged with extending influence of software-as-service model

SAN FRANCISCO, Calif. - July 22, 2003 -®, the world leader in delivering software-as-service, today announced the addition of Dr. Steve Garnett to the company's executive team as senior vice president and general manager of EMEA. An 18-year veteran of the technology industry, Garnett was most recently head of worldwide alliances at Siebel Systems (NASDAQ: SEBL) and has held a number of executive positions at Oracle (NASDAQ: ORCL). Effective immediately, Garnett is charged with extending's presence and market penetration in Europe and reports directly to Chairman and CEO Marc Benioff.

" addresses the same CRM challenges as Siebel, but with a zero-risk approach," Garnett said. "I look forward to working with Marc and the team to bring the proven benefits of the software-as-service model to our partners and customers in the EMEA region."

"Steve brings a formidable amount of energy and enthusiasm to," said Benioff. "His dedication and experience are critical assets as we continue to strengthen our leadership position in the European market and drive international revenues to be a greater share of our overall business."

Garnett joined Siebel in 1997 as vice president and general manager EMEA. He served as head of the company's IBM Global Initiative, reporting directly to Thomas Siebel, before assuming leadership of worldwide alliances. Prior to Siebel, Steve held a variety of executive positions at Oracle and was one of the youngest European management team members ever. He holds a PhD in theoretical physics (nuclear engineering) and received his undergraduate degree in mathematics.

With more than 6,900 customers and 94,000 subscribers worldwide, is the first profitable software-as-service company. S3 enables the scalable, secure management of sales force automation, campaign management, customer service and support, as well as documents and files. S3 is built on sforce, the new client/service application system, allowing it to be easily customized by tools from BEA (NASDAQ: BEAS), Borland, Microsoft (NASDAQ: MSFT), and Sun (NASDAQ: SUNW). The new Integration Server powered by TIBCO (NASDAQ: TIBX), available to S3 customers, offers integration with almost every corporate system including SAP (NYSE: SAP), Oracle (NASDAQ: ORCL), PeopleSoft (NASDAQ: PSFT), and Siebel (NASDAQ: SEBL) applications.

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase applications should make their purchase decisions based upon features that are currently available. has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit, or call 1800 667 638 (Australia) or 0800 450 064 (New Zealand).