CFO to Present at Prudential Equity Group's Technology Conference on October 27, 2004

Event to be Webcast Live on's Investor Relations Website

SAN FRANCISCO, Calif. — October 20, 2004 — (NYSE: CRM), Today, announced that Steve Cakebread, Chief Financial Officer, will be speaking at Prudential Equity Group's Technology Conference on Wednesday, October 27, 2004 at the Grand Hyatt Hotel in New York City.

Mr. Cakebread will be presenting at 11:40 AM (EST)/8:40 AM (PST). An audio webcast will be available on's Investor Relations website at

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