Deloitte Consulting will incorporate salesforce.com on-demand business applications into its consulting service offerings
SAN FRANCISCO – January 30, 2007 – Salesforce.com [NYSE: CRM], the technology and market leader in on-demand business services, and Deloitte Consulting LLP (Deloitte Consulting) today announced a strategic alliance to bring on-demand customer relationship management (CRM) and other business applications built on the Apex on-demand platform to enterprises worldwide. Salesforce.com and Deloitte Consulting will provide business and technical products and service capabilities, respectively, to help organizations in their efforts to implement customer relationship management solutions. As part of the strategic alliance, Deloitte Consulting will incorporate the award-winning Salesforce suite of on-demand CRM applications and the Apex on-demand platform into its existing consulting service offerings. Such service offerings will combine Deloitte Consulting’s delivery of leading-edge business consulting services, integrated with on-demand business applications from salesforce.com, to help organizations in their efforts to realize value and generate measurable business results from the technology.
With more than 3,500 practitioners who bring industry-specific CRM knowledge, leading CRM business process alternatives, and experience with on-demand, multi-tenant CRM technology, Deloitte Consulting offers CRM-related services across all major markets and industries. Deloitte Consulting has differentiated itself in the CRM market with an integrated customer service offering that illustrates how it can help clients in their efforts to implement an end-to-end solution. Deloitte Consulting’s Customer Transformation Offering provides a framework for applying strategy, process, technology and operational services for marketing, sales, and service.
“The largest enterprise businesses worldwide are realizing they too can take part in on-demand success,” said Bobby Napiltonia, senior vice president, worldwide channels and alliances. “With Salesforce Winter ’07 and the Apex on-demand platform, companies are able to extend the benefits of on-demand applications to any part of the enterprise. As the leader in CRM, our alliance with Deloitte Consulting will help give enterprises the confidence they need to develop, customize, integrate and deploy on-demand applications with consultants they know and trust to help them address their global requirements.”
“Salesforce.com’s on-demand model can help change the way large organizations approach their customers,” said Paul Clemmons, Deloitte Consulting Principal and Emerging Solutions Leader. “We look forward to working even more closely with salesforce.com to help our clients in their efforts to realize significant results from their on demand applications. The salesforce.com Apex on-demand platform represents an opportunity to expand the benefits of on-demand computing across many facets of an enterprise.”