Canon Marketing Japan Deploys Salesforce.com's Mobile Solution to 1,100 Users
SAN FRANCISCO - May 13, 2008
Software-as-a-Service enables business mobility for Canon Group companies
- Salesforce.com (NYSE: CRM),
the market and technology leader in Software-as-a-Service and Platform-as-a-Service, today
announced that Canon Marketing Japan , Inc. (hereafter Canon MJ) has deployed salesforce.com's
mobile solution to 1,100 users, dramatically streamlining and speeding up sales processes by
enabling anytime, anywhere access to critical customer and company information.
Canon MJ is one of the 41,000 companies of all sizes, industries and geographies that
comprised the Salesforce.com customer base as of January 31, 2008. Revenue and subscribers
will be recognized as the service is delivered.
Thanks to salesforce.com's mobile solution, the Canon Group's 1,100 subscribers throughout
Japan have complete visibility into the sales process and can confirm or update opportunities MJ
and sales activities in their spare time from virtually anywhere without logging on to their
laptops. Canon sees the number of mobile users growing as the company expands its Salesforce
subscriber base to 4,000 by the end of the year.
Canon MJ had been using disparate SFA systems on a departmental basis since 2005. The
company decided to consolidate its systems with Salesforce in October 2007, and selected
salesforce.com's Software-as-a-Service because it could be implemented more rapidly than packaged
software and because salesforce.com had a proven track record of customer success. Canon MJ
integrated 22 different systems using Force.com Platform-as-a-Service. The company went live
with its integrated Salesforce system in February 2007.
"Our sales organization is more efficient, we're moving a lot faster, and we don't carry
around laptops anymore," said Hiroaki Sasaki, director of business solutions administration at
Canon Marketing Japan Business Solutions Company. "We can do most of our work on a single
handset anytime, anywhere."
Force.com Platform and the AppExchange
Force.com (http://www.force.com/) reinvents the traditional development, deployment and
distribution of any business application with platform-as-a-service. Developers, customers and
partners can use Force.com to easily create a new generation of on-demand applications and deploy
them worldwide as a service. Force.com allows applications to be easily shared, exchanged and
installed with a few simple clicks via salesforce.com's AppExchange marketplace, enabling all the
innovation that Force.com unleashes to be easily distributed to the entire on-demand community.
Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com/au/.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.” For more information please visit http://salesforce.com/au/, or call 1800 667 638 (Australia) or 0800 450 064 (New Zealand).