Wins Product of Year Award

Salesforce CRM deemed "Best CRM Suite" in enterprise category

SAN FRANCISCO - February 27, 2009 - [NYSE: CRM], the enterprise cloud computing company, today announced that it has received a 2008 Product of the Year Award from  Salesforce CRM was named "Best CRM Suite" in the enterprise category and "got high marks for innovation and ease of use," according to . The award winners were selected by a panel of independent industry experts and analysts, CRM professionals, and editors, who evaluated 40 products in six CRM categories.

"Salesforce CRM and the platform have proven that cloud computing is a powerful solution for any size company looking for a cost-effective and flexible way to improve their business in today's market conditions," said Marc Benioff, chairman and CEO at "We're excited to be recognized by for our innovation and the customer success that Salesforce CRM delivers."

According to, Salesforce CRM "edges out the competition as the top-rated solution in [a] category with a number of very strong candidates."   One of the judges commented: "Its key differentiator is the company's track record of innovation. It has been the pioneer in establishing the SaaS deployment model for CRM solutions.  More recently, it is innovating through promoting its 'platform-as-a-service initiative' -- -- a new approach to application development and distribution."

The esteemed panel of judges in the Product of the Year Award competition included:  Bill Band, vice president and principal analyst at Forrester Research; Donna Fluss, founder and president of DMG Consulting; John Ragsdale, vice president, technology research at Service and Support Professionals Association; Penny Reynolds, founding partner at The Call Center School; Mark Smith, CEO and executive vice president of research at Ventana Research; Richard Smith, vice president and CRM practice director at Green Beacon Solutions; and Suresh Vittal, senior analyst at Forrester Research.

For more information on the Product of the Year Awards, visit:,294801,sid11_ayr2008,00.html

About is the world’s largest provider of customer relationship management (CRM) software. For more information about (NYSE: CRM), visit:

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