Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer success with Headless 360 platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Success with Agentforce
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
See how the online tradie marketplace has elevated sales and service with data and AI.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data 360
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer Success for Small Businesses
Customer Story
Coffee Supreme fast-tracks its journey to become an agentic enterprise
By unifying data and embracing agentic AI, the coffee roaster is scaling its customer obsession.
Customer Story
EasyPark delivers a seamless, digital sales experience with Agentforce.
SDR Agent to help fast-growing company find, nurture, and convert more leads.
Customer Story
RenewCo Solar powers efficiency and growth with Agentforce.
See how the fast-growing solar provider uses Agentforce to handle surging demand.
Customer Story
The Grout Guy grows 40% year-on-year with Agentforce Field Service.
See how The Grout Guy has built a tech-driven business that drives differentiation and growth.
Explore all our customer stories.
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Customer Story
me&u scales quickly as hospitality venues embrace a new way of working
Australian start-up me&u wants to build a brighter future for the hospitality industry.
Customer Story
Go1 increases reach and speed using Salesforce
Go1 has carved out a niche in online learning by offering curated workplace learning and development courses from leading providers like Harvard Business Review, Skillsoft, Pearson, edX, and Coursera.
Customer Story
Interactive Accounting sets the standard for practice management with Salesforce
Interactive Accounting is transforming its business with a fresh approach to practice management
Customer Story
Scouts Aotearoa transforms to reach 25,000 young people by 2025
Scouts Aotearoa provides a safe space for young people to enjoy adventures, connect, and develop leadership skills for a positive future.
Customer Story
Bringing dynamism to the UK’s energy market with Salesforce
Innovation is key to National Grid's drive to becoming a net zero organisation and this lighthouse project shows how digital technology can help it reach this goal.
Customer Story
nib Travel
nib Travel partners with Salesforce Professional services on a multi-phase digital transformation journey. Drives tangible customer experience and operational improvements.
Customer Story
Reece uses Salesforce to Create Customers for Life
Reece started with one man selling hardware products from the back of his truck. From these humble beginnings, Reece has grown to a truly global business, supporting its trade customers and the essential role they play in the community.
Customer Story
STAAH turns to Salesforce to connect and scale its global business
STAAH is a global hospitality technology specialist which helps accommodation providers maximise their online reach and revenue.
Customer Story
Vicinity Centres finds permanent solution for casual leasing challenge
Vicinity Centres is reimagining its destinations to provide enhanced value to its retailers, partners, and shareholders while enriching community experiences.
Customer Story
Wyndham uses Salesforce to innovate fast and deliver meaningful customer experiences
Wyndham Destinations Asia Pacific markets and sells vacation ownership interests and provides consumer financing to vacation owners in Club Wyndham South Pacific
Customer Story
Frollo uses Heroku to help businesses and consumers realise the benefits of Open Banking
Frollo's apps for businesses and consumers are built on Heroku which provides the security and reliability needed to meet the demands of the finance industry.
Customer Story
My Muscle Chef puts personalisation on the menu.
What was initially a side-hustle targeting customers from local gyms, My Muscle Chef is now a thriving small business selling over 450,000 meals a week to customers across Australia.
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