Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer success with Headless 360 platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Success with Agentforce
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
See how the online tradie marketplace has elevated sales and service with data and AI.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data 360
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer Success for Small Businesses
Customer Story
Coffee Supreme fast-tracks its journey to become an agentic enterprise
By unifying data and embracing agentic AI, the coffee roaster is scaling its customer obsession.
Customer Story
EasyPark delivers a seamless, digital sales experience with Agentforce.
SDR Agent to help fast-growing company find, nurture, and convert more leads.
Customer Story
RenewCo Solar powers efficiency and growth with Agentforce.
See how the fast-growing solar provider uses Agentforce to handle surging demand.
Customer Story
The Grout Guy grows 40% year-on-year with Agentforce Field Service.
See how The Grout Guy has built a tech-driven business that drives differentiation and growth.
Explore all our customer stories.
Filter by
159
Results
No items found
Customer Story
Telstra counters disruption with bold transformation
Salesforce is a key partner in this transformation which is aimed at simplifying Telstra’s products, eliminating customer pain points, and delivering all-digital experiences.
Customer Story
Curve Tomorrow turns to Salesforce to help transform one billion lives
Curve Tomorrow is a health technology company, dedicated to creating transformative digital experiences for the people that need it the most.
Customer Story
Botero brews a recipe for continued success
Locally owned cafe first opened its doors in 2003 and soon began supplying coffee to businesses around the local area. Botero has expanded and now runs its own roastery and a growing wholesale business.
Customer Story
FOXTEL makes it easier for people to watch the TV they love all in one place
FOXTEL strives to provide a premium experience and is transforming with Salesforce to provide effortless service across its digital channels
Customer Story
Office Hub takes the effort out of finding and renting commercial property
Office Hub is an Australian business with one simple goal: revolutionise the way people rent office space around the world
Customer Story
RetireAustralia creates active communities with Salesforce
RetireAustralia owns and operates 28 retirement villages across Australia, providing its residents with a choice of urban, seaside, tree-side, and regional locations.
Customer Story
Cure Cancer raises 226% more funds using Salesforce
Established in 1967, Cure Cancer is the only charity in Australia dedicated to funding early-career cancer
researchers.
Customer Story
Lendi makes finding the right loan fast and easy with Salesforce
Lendi lets customers search, choose, and settle home loans online while also offering access to the best rates and flexible support every step of the way.
Customer Story
Good Return works to eradicate poverty by 2030 with the help of Salesforce
Good Return helps provide microfinance and financial training to equip people with the skills to grow their own income and map their way out of poverty for good.
Customer Story
SafetyCulture empowers employees to improve health and safety
iAuditor by SafetyCulture: The world's largest checklist app, empowering frontline workers to improve safety and compliance.
Customer Story
Living Edge transforms to provide bespoke journeys for all its customers
Living Edge offers original, sustainable furniture with a bespoke experience online and in showrooms, now managed on Salesforce for a connected customer journey.
Customer Story
Lawpath increases velocity of sales while deepening customer relationships
Lawpath is a leading online legal platform that offers a range of services for small and medium-sized businesses across Australia. These include essential services for new businesses such as registration of company names and applications for trademarks.
Take the next step with the world’s #1 agentic CRM.
Start your trial.
Try Salesforce CRM free for 30 days. No credit card required. Nothing to install.
Talk to an expert.
Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.
