Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer success with Headless 360 platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Success with Agentforce
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
See how the online tradie marketplace has elevated sales and service with data and AI.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data 360
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer Success for Small Businesses
Customer Story
Coffee Supreme fast-tracks its journey to become an agentic enterprise
By unifying data and embracing agentic AI, the coffee roaster is scaling its customer obsession.
Customer Story
EasyPark delivers a seamless, digital sales experience with Agentforce.
SDR Agent to help fast-growing company find, nurture, and convert more leads.
Customer Story
RenewCo Solar powers efficiency and growth with Agentforce.
See how the fast-growing solar provider uses Agentforce to handle surging demand.
Customer Story
The Grout Guy grows 40% year-on-year with Agentforce Field Service.
See how The Grout Guy has built a tech-driven business that drives differentiation and growth.
Explore all our customer stories.
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Customer Story
Insure 247 disrupts insurance industry and provides personalised service at scale
Insure 247 is one of Australia’s fastest growing insurance brokers and arguably the most disruptive. From the get go, they knew it needed Salesforce to scale.
Customer Story
Medcast Supports Better Health Outcomes Through Technology and Training
Medcast provides education and services to professionals and organisations with the aim of improving the delivery of health care nationally and internationally.
Customer Story
MLEC Group Provides Customers With a Faster and Easier Transition to Solar
MLEC Group was founded by a pair of qualified electricians who wanted to transition Australians to a more sustainable and economical energy source. The business is now a leading installer and retailer of residential and commercial solar.
Customer Story
ARN speeds up campaign proposals through smart collaboration.
Salesforce has helped ARN to centralise customer data, providing it with a single view of advertisers and opportunities in-flight.
Customer Story
Politix Offers Customers a Tailor-made Online Experience
Politix is an Australian menswear brand known for its high quality, fashion-forward clothes, including tailored suits and formal wear.
Customer Story
Canva rewrites how enterprise sales get done with Salesforce.
See how a single source of truth helps Canva cultivate strategic customer relationships at scale.
Customer Story
Digital Wellness helps more people live happier, healthier lives.
Digital Wellness is on a mission to empower the wellness revolution and tackle the problem of obesity and the impact it has on individuals and healthcare systems.
Customer Story
Nano partners with Salesforce to deliver financial fairness
Nano is an Australian fintech founded to create new and better financial services exemplified by simplicity, clarity, and trust.
Customer Story
Trustpower delivers a more consistent customer experience online and offline
Trustpower ensures a consistent customer experience across products and brings employees and data onto one platform.
Customer Story
Leukaemia Foundation goes digital to help those with blood cancer
The Leukaemia Foundation’s purpose is to help improve survival and quality of life for people with blood cancer.
Customer Story
PharmaPrograms takes a collaborative approach to patient care
PharmaPrograms is an Australian organisation helping to redefine the delivery of pharmaceutical care in Australia.
Customer Story
Hawthorn Football Club stays ahead of the game with Salesforce
Hawthorn’s engagement with fans and stakeholders such as sponsors is crucial to its ongoing success and it is transforming with Salesforce to make this engagement first-class.
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