Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer success with Headless 360 platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Success with Agentforce
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
See how the online tradie marketplace has elevated sales and service with data and AI.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data 360
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer Success for Small Businesses
Customer Story
Coffee Supreme fast-tracks its journey to become an agentic enterprise
By unifying data and embracing agentic AI, the coffee roaster is scaling its customer obsession.
Customer Story
EasyPark delivers a seamless, digital sales experience with Agentforce.
SDR Agent to help fast-growing company find, nurture, and convert more leads.
Customer Story
RenewCo Solar powers efficiency and growth with Agentforce.
See how the fast-growing solar provider uses Agentforce to handle surging demand.
Customer Story
The Grout Guy grows 40% year-on-year with Agentforce Field Service.
See how The Grout Guy has built a tech-driven business that drives differentiation and growth.
Explore all our customer stories.
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Customer Story
EasyPark delivers a seamless, digital sales experience with Agentforce.
SDR Agent to help fast-growing company find, nurture, and convert more leads.
Customer Story
Invest Blue keeps clients at the centre of its fast-growing business
Learn how the fast-growing financial advice business is transforming to enhance service delivery.
Customer Story
Farm Focus taps Data Cloud and Agentforce to support next-gen farmers
Find out how Farm Focus has transformed operations - saving over $1M and improving service.
Customer Story
Nine tells better stories, faster with Slack.
Find out how Nine keeps up with breaking news in Slack channels.
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Agentforce helps Prudential’s retirement sales team focus on customer and advisor connections.
AI agents give wholesalers more time by alleviating
administrative tasks so they can focus on building relationships.
Customer Story
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
Customer Story
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Story
Good360 routes disaster recovery donations 3x faster with Agentforce.
AI agents help them to distribute more unused goods and lower their carbon footprint by up to 20%.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Agentforce helps Fujitsu handle 120% more enquiries with no extra staff.
Digital labour helps reps manage and prioritise their cases efficiently, even during demand surges.
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