Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer success with Headless 360 platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Success with Agentforce
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
See how the online tradie marketplace has elevated sales and service with data and AI.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data 360
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer Success for Small Businesses
Customer Story
Coffee Supreme fast-tracks its journey to become an agentic enterprise
By unifying data and embracing agentic AI, the coffee roaster is scaling its customer obsession.
Customer Story
EasyPark delivers a seamless, digital sales experience with Agentforce.
SDR Agent to help fast-growing company find, nurture, and convert more leads.
Customer Story
RenewCo Solar powers efficiency and growth with Agentforce.
See how the fast-growing solar provider uses Agentforce to handle surging demand.
Customer Story
The Grout Guy grows 40% year-on-year with Agentforce Field Service.
See how The Grout Guy has built a tech-driven business that drives differentiation and growth.
Explore all our customer stories.
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Customer Story
Youth Insearch adopts new ways of working to support Australia’s youth
Youth Insearch is an early intervention program that works with at-risk youth to take control of their lives and improve their wellbeing. Since its founding in 1985, Youth Insearch has helped almost 32,000 young people.
Customer Story
Nanosonics protects more patients with Salesforce
Nanosonics aims to improve the safety of healthcare workers and patients globally with the help of the Salesforce Customer 360
Customer Story
Z Energy powers more relevant and valuable customer engagement
Z Energy supplies fuel to nearly half the local market and is driving greater loyalty and customer engagement with Salesforce
Customer Story
The Ministry of Health New Zealand uses an app-dev strategy to fight COVID-19.
The Ministry of Health New Zealand develops a cloud system that became a strategic evolution in the fight against COVID-19.
Customer Story
Intrepid Travel uses Salesforce to grow with purpose
Already the world’s largest adventure travel company, Intrepid Travel has ambitious plans for the future.
Customer Story
Conveya builds trusted apps for world’s largest employers
Conveya was established in 2017 to help employers manage training and retention of early learners.
Customer Story
Fulton Hogan builds apps fast to provide amazing employee experience.
Fulton Hogan, a New Zealand-based construction giant and family-owned business, has saved more than $3 million and transformed its processes through 30 custom apps built on the Salesforce Platform.
Customer Story
IMANI modernises building and construction and halves the cost of marketing
IMANI was founded to help the building and construction industry solve some of its biggest pain points, including the high cost of marketing for new homes.
Customer Story
Netregistry leverages Salesforce to help small businesses succeed online
Netregistry started by selling domains and web hosting solutions that helped small and medium businesses (SMBs) take their first steps online. Today, Netregistry has expanded its portfolio and has supported more than 500,000 SMBs.
Customer Story
Surf Life Saving NSW creates wave of efficiency
Surf Life Saving NSW has held the same mission for over 110 years which is to ‘Save Lives, Create Great Australians, and Build Better Communities’.
Customer Story
Dairy Australia uses Salesforce to be more responsive to farmer needs
Dairy Australia is the national services body for the Australian dairy industry and one of several Rural Research and Development Corporations (RDCs) that drive the nation’s agricultural innovation.
Customer Story
Corporate Traveller sees productivity take flight while preparing for return to growth
Corporate Traveller is part of the Flight Centre Travel Group and is dedicated to serving the travel needs of small to medium sized businesses.
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