Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer success with Headless 360 platform
Customer Story
MECCA builds loyalty into every touchpoint.
See how MECCA deepens relationships with an already loyal and engaged customer base.
Customer Story
Xero accelerates a digital-first approach to service with Agentforce
See how the global small business platform uses agentic AI to scale sales and support.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
How Good Things Australia uses Agentforce in mission to close digital divide.
Learn how Good Things Australia uses Agentforce and Nonprofit Cloud to empower partners and improve digital inclusion.
Customer Success with Agentforce
Fisher & Paykel creates an experience to match the luxury of its products.
See how the premium appliance brand has made every step of the customer relationship more seamless and efficient.
See how the online tradie marketplace has elevated sales and service with data and AI.
See how hipages, the online tradie marketplace, uses data and AI to reshape sales and service.
One NZ makes plan changes fast, easy and convenient with Agentforce.
AI agents provide a self-service, digital-first way for customers to pick a new plan.
Expert Wealth offers differentiated advice and a smoother client experience with Agentforce
Digital labour reduces admin for advisors and unlocks new opportunities to help clients achieve their goals.
Customer Success with Data 360
Customer Story
Scape targets 2x growth with help from Agentforce.
Learn how the company is embracing AI to convert bookings and help students settle in.
Customer Story
Geocon redefines home-buying journey with Agentforce.
See how Geocon is constructing a new standard for efficiency and service within property management.
Customer Story
TripADeal introduces a new way for customers to connect and plan their next holiday.
See how Agentforce helps TripADeal deliver unforgettable travel experiences.
Customer Story
Sutton Tools uses Agentforce to power a new era of sales and service.
See how the family-run enterprise is transforming to simplify and scale its global operations.
Customer Success for Small Businesses
Customer Story
Coffee Supreme fast-tracks its journey to become an agentic enterprise
By unifying data and embracing agentic AI, the coffee roaster is scaling its customer obsession.
Customer Story
EasyPark delivers a seamless, digital sales experience with Agentforce.
SDR Agent to help fast-growing company find, nurture, and convert more leads.
Customer Story
RenewCo Solar powers efficiency and growth with Agentforce.
See how the fast-growing solar provider uses Agentforce to handle surging demand.
Customer Story
The Grout Guy grows 40% year-on-year with Agentforce Field Service.
See how The Grout Guy has built a tech-driven business that drives differentiation and growth.
Explore all our customer stories.
Filter by
159
Results
No items found
Customer Story
Coliban Water transforms to meet community needs now and in the future.
Find out how the utility provider has increased efficiency and engagement using Salesforce.
Customer Story
Funlab enhances the guest experience and cuts manual processes by 50%.
See how the company behind brands such as Strike Bowling and Holey Moley drives engagement and growth.
Customer Story
FedEx grows delivering revenue with unified B2B data in one view.
Data Cloud brings web, delivery and account data together for more effective sales follow-up.
Customer Story
OpenTable boosts customer service with Agentforce.
See how the company boosts productivity for service reps with AI agents and Service Cloud.
Customer Story
Kawasaki Engines substantially boosts CSAT scores with Salesforce.
See how unifying data improves team productivity, customer satisfaction and AI effectiveness.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
Wyndham books faster with Data Cloud, increasing revenue per agent.
Unified customer profiles help hotel owners and service agents personalise guest experiences.
Customer Story
efex uses data and automation to reduce cost to serve.
See how the managed services provider drives efficiency with a 360-degree view of customers.
Customer Story
Parkable shortens time to conversion by 50%
Find out how the small business automated sales and service and gained new insights to accelerate growth.
Customer Story
Create fans for life. See how the AFL is growing engagement.
Find out how the AFL is growing the game and fan engagement using CRM + AI + Data + Trust.
Customer Story
Department for Education brings digital literacy to student programs.
DfE launched a student engagement platform on Salesforce that gives the team the tools they need to document student info, make it actionable in real-time, & work as one via five program-specific apps.
Customer Story
EECA helps keep Kiwi homes warm and energy efficient on the cloud.
Learn how data and CRM combine to manage grants and leverage insight with speed and transparency.
Take the next step with the world’s #1 agentic CRM.
Start your trial.
Try Salesforce CRM free for 30 days. No credit card required. Nothing to install.
Talk to an expert.
Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.
