Public Sector Solutions Pricing

Serve the people faster with case management designed for government agencies.
 
 

Support and Success Plans

 

Included Support:

Everyone can access our Standard Success Plan, which includes self-guided and self-service resources: Trailhead, Help Portal, communities, knowledge articles, and webinars.

Additional Support:

Our Premier and Signature Success Plans offer expert guidance and support for additional fees, with features like expert coaching sessions and 24/7 support.
 

Public Sector Foundation FAQ

Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1800 667 638 (AU) or 0800 450 064 (NZ) to discuss exactly what kind of products you’re looking to add and how we can help.
We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1800 667 638 (AU) or 0800 450 064 (NZ) to discuss options.
Yes. Customers have the flexibility to buy industry products alongside other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organisation.
Customers can choose to run Public Sector Foundation or Public Sector Foundation - Advanced on Government Cloud or Government Cloud Plus or select the Salesforce commercial instance. Salesforce Government Cloud and Salesforce Government Cloud Plus must be purchased separately.

In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.

Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.

We offer several advisory, adoption, and support plans to our customers. To learn more, visit Success Cloud.
You can add products or upgrade at any time, but some products may need to scale together. Reach out to our sales department at 1800 667 638 (AU) or 0800 450 064 (NZ) to see what works for your business.
 

* Annual contract required. Total cost billed annually.

** Must be purchased in quantity to support all potential participants covered by benefit program under applicable law.

*** Net spend refers to a customer’s overall net spend across all force.com licenses purchased.

This page is provided for information purposes only and subject to change. Additional restrictions may apply. Contact a sales representative for detailed pricing information.

All prices in AUD.

Questions for a government expert?

Ask about Salesforce products, pricing, implementation, or anything else. Our knowledgeable reps are standing by, ready to help. Or check out our Pricing and Packaging Guide to learn more.