Nicole is a certified Salesforce Administrator with 4 years’ experience with the Salesforce platform, she has managed service cloud for a leading financial services organisation and currently for a prominent telecommunications equipment and manufacturing company. Nicole has driven Salesforce Adoption through the use of the Field Services Mobile application, onsite field visits and training. In addition to this Nicole has increased reporting and analytics which has enhanced the client relationship.
Kirsty is a senior data driven marketer who has worked in Australia and the UK for a range of high profile businesses and brands – including, Penfolds Wines, Ford, Diageo, Land Rover, Unilever and Boots the Chemist. Currently Head of Marketing, CRM at Australia Post, she is blending customer data, insight and marketing technology to build relationships with Australia Post customers at scale and improve their experience. Kirsty MacCulloch is the Head of Marketing CRMO at Australia Post.
Telstra recognises medium enterprises is the growth engine of the Australian economy and is committed to helping them use some of the latest innovative technology solutions to help them be the best businesses they can. Technology is a stepping stone to achieve business objectives, its playing a big role in driving business improvement, keeping costs down and staying competitive. At Telstra we are tailoring a range of technology solutions from broadband and fixed line, to mobile business apps and cloud computing solutions, so our clients can get the most out of their technology and grow their business. Our dedicated business workforce provides our customers with the right tools, solutions and services to help improve operations; mobilise them and keep them connected.
Di brings more than 17 years of technology sales, CRM domain expertise, business consulting and management experience to her role at salesforce. She is a recognised thought leader and is also a spokesperson for Gender diversity. Di can speak to successfully managing global ‘Presales’ teams, experience with one of the best and unique cultures in the industry and has expertise in engaging CXOs around digital and cultural transformation along with change management. Previously she was leading a large industry verticalised team of solution engineers in Europe based out of the London office for three years. For the two years prior to that she grew and led an excelling team of solution engineers covering the Australia & New Zealand territory.