Relationships and roles are complicated. For decades, financial institutions have struggled to bridge relationships across both the personal and professional financial needs of their customers. In this session, industry leaders will share insights and live demonstrations of how they are unlocking the full power of their consumer and commercial lines of business to unify the experience and drive unprecedented customer loyalty.

Time: 1:00 - 1:55 p.m.

Eran Agrios, Head of Global Go To Market, Financial Services Cloud, Salesforce
John Moran, Area Vice President Financial Services, Salesforce
Anna Walsh, Director Marketing & Fundraising, Good Return
David Hyman, Managing Director and Co-Founder, Lendi

Open Banking reforms will allow a better flow of customer information among financial institutions. Significant disruption is happening right now and the opportunity is to rethink go-to-Market and technology strategy to retain the most valuable part of the customer relationship.This session discuss the impact of open banking reform lowering barriers to entry, and how you can innovate and partner to stop disintermediation in the value chain and reduce pressure on profit margins.

Time: 1:55 - 2:25 p.m.

Alex Trott, Managing Director, Financial Services Banking Lead, Accenture Australia and New Zealand
Ross Sharrott, Founder, CTO, Executive Director Australia, Moneytree and Open Banking Advisory panel member

The world’s best banks have been forced to adapt to changing consumer behaviours; regulators are rethinking friction, licensing and regulation; Fintech start-ups and tech giants are redefining how banking fits in the daily life of consumers. The trajectory is clear - ubiquitous, embedded banking, changes the very meaning of the bank.
The future of banking is not just about new thinking around value stores, payment and access to credit — it’s embedded in AI, voice-based smart assistants and tech like smart glasses which will guide you contextually on your daily spending and money decisions. The emerging Bank 4.0 era is one where either your bank is embedded in your world through technology, or it simply no longer exists. Join us in Sydney to hear Brett explore the future of banks amidst the evolution of technology and discover a revolution already at work. From decentralised core systems, selfie-pay, behavioural heuristics, autonomous AI agents and self-driving cars, Bank 4.0 proves that we’re not on Wall Street anymore.

Time: 2:55 - 3:45 p.m.

Brett King, Futurist and co-founder and CEO, Moven
Steve Weston, CEO, Volt

You're invited to an epic, action-packed Demo Jam where 4 apps will each have only five minutes to showcase the best of their apps with a real-time demo. The winner is chosen by you, the audience. Join us for this fast-paced, highly-anticipated match where Salesforce partners face off.

Time: 3:45 - 4:15 p.m.

Colin Weir, CEO, Moroku
Lucy McLelland, Solution Engineer, Conga