Basecamp Melbourne Agenda
Businesses need to deliver AI-powered, real-time experiences to meet customer expectations. Join Salesforce along with local trailblazers to see how Salesforce is launching the next evolution of customer engagement across the customer lifecycle to truly deliver a single view of the customer.
Customer Speaker: Monash University
Telstra is Australia’s largest communications company with a network that covers 99% of the population. The Salesforce Customer Success Platform is helping Telstra's Enterprise business transform and connect with its customers in new ways. Join this session to learn how Telstra is using Sales Cloud to sell faster and smarter, how its empowering its teams with AI-powered analytics and building CRM-powered experiences faster with Community Cloud.
Customer Speaker: Mirko Gropp, Digital Enablement Principal, Telstra Enterprise.