Frequently asked questions (FAQ)
Event Information
Basecamp Melbourne will take place at the Melbourne Convention and Exhibition Centre.
Exhibition Halls 13 & 14, MCEC
1 Convention Centre Place
South Wharf, VIC, 3006
Transportation
BY TRAM: Tram routes 96, 109 and 12 (Stop 124A Casino/MCEC) will all take you to our Clarendon Street entrance. Otherwise, tram routes 70, 75 and the City Circle (Stop D5) take you to Flinders Street. From there, it’s just a short walk up Clarendon Street until you reach us.
BY TRAIN: Our closest station is Southern Cross. Once you exit the station, you can catch the 96, 109 or 12 tram routes and arrive at MCEC in just a few stops.
BY BUS: From Monday to Friday, bus route 237 goes via Southern Cross Station to Lorimer Street, which is roughly a five-minute walk to MCEC.
For all public transport timetables, use Public Transport Victoria’s Journey Planner app.
Melbourne Convention and Exhibition Centre has a car park located within the Exhibition Centre. Additionally, there are secure car parks located in and around South Wharf including, South Wharf Retail Car Park, Siddeley Street Carpark, Freeway Carpark and Montague Street Carpark.
View more info here.
Food & Beverage
Flights & Accommodation
Ticket & Registration
You will receive your e-Ticket via email or SMS (provided you opt-in to receive event updates via your mobile during registration) the morning of the event.
Having your e-Ticket showing on your mobile device upon arrival at the venue will allow for a speedy entry. If you do not have it available or did not receive it, you will still be able to check-in.
Accessibility
Yes. Priority seating is available in our keynote and breakout rooms. You can request this service and others when registering for Salesforce Basecamp by indicating that you have accessibility requirements. If you require reserved seating in the larger keynotes, please plan to arrive 30 minutes before the keynote begins.
Please email apacevents@salesforce.com.
Additionally, you can view the MCEC Accessibility guidelines on their website, or contact them directly via phone or email.
We believe our community should be truly open for everyone. As such, we are committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.
Our code of conduct outlines our expectations for participant behaviour, as well as the consequences for unacceptable behaviour.
We invite all sponsors, speakers, attendees, media, exhibitors, and other participants to help us realise a safe and positive conference experience for everyone.