Join us at Connections to You and learn how to build better customer experiences with the Salesforce Platform. Hear from industry experts and learn how today’s change-makers are shaping the future. Don’t miss the opportunity to connect with fellow Trailblazers in an intimate setting. At the end, you’ll walk away with an amazing experience and practical insights you can bring back to your company and implement the next day.
 
 
 
8:00 a.m. – 9:00 a.m.
Registration and Customer Success Expo open
 
9:00 a.m. – 10:00 a.m.
Breakout Sessions and more
 
10:00 a.m. – 10:50 a.m.
Salesforce Keynote: Become a Trailblazer: Build a 360° View of Your Customer
 
11:00 a.m. – 1:00 p.m.
Breakout Sessions and Lunch
 
1:00 p.m. – 1:45 p.m.
Salesforce Product Keynote: Engagement Reimagined for Today's Connected Customer
 
1:00 p.m. – 5:00 p.m.
Breakout Sessions and more
 
5:00 p.m. – 6:00 p.m.
Networking Reception
 
 
In the keynote, our customers and partners will share how to put the consumer at the centre of every interaction. Discover the keys to longer-lasting relationships and service to drive growth.
 
 
Attend product sessions and breakouts to find out how the most innovative and disruptive brands are redefining customer success. Together we’ll explore the new standards for customer engagement, see how automation and AI are reshaping customer experiences and supporting smarter customer engagement at all stages of the customer life cycle, including marketing, sales and service.
 
 
Meet fellow Trailblazers, network, and exchange ideas. Learn how others are using data to personalise the customer experience. Visit the Customer Success Expo where you can chat with product experts and partners, and discover the latest technologies driving superior customer engagements.