Co-hosted by Salesforce and the Customer Service Institute of Australia (CSIA), come along to this informative breakfast event to hear from organisational and individual winners and finalists of the 2017 Australian Service Excellence Awards.
Hear from them about their approach to best practice customer service. The panel discussion will cover:
MELBOURNE CRICKET CLUB
Donna Price (General Manager People and Culture)
CITY OF CASEY
Mike Whittaker (Manager Customer Service)
Bridget Ayris (CRM Program and Clinical Research Manager)
Thomas McIntrye (Concierge Services Manager)
Who should attend?
This event is suited to customer experience professionals, managers and business leaders who want to learn more about innovative ways to implement customer excellence within their organisation.
Wednesday, 22 November 2017
8:15 a.m. – 10:00 a.m.
Zinc Federation Square - Studio 2
Swanston St & Flinders Street, Melbourne
Map & Directions
Places are limited so secure your spot today!