Co-hosted by Salesforce and the Customer Service Institute of Australia (CSIA), come along to this informative breakfast event to hear from organisational and individual winners and finalists of the 2017 Australian Service Excellence Awards.
Hear from them about their approach to best practice customer service. The panel discussion will cover:
Nicole McCarthy (Manager of Contact Centre)
Kelly Marr (Manager - Value Generation - Operations)
Anthony Saunders (National Customer Experience Manager)
James Doyle (Director Customer Experience)
Who should attend?
This event is suited to customer experience professionals, managers and business leaders who want to learn more about innovative ways to implement customer excellence within their organisation.
Tuesday, 21 November 2017
8:15 a.m. – 10:00 a.m.
Level 3, Establishment
252 George Street, Sydney
Map & Directions
Places are limited so secure your spot today!