Salesforce Industries Summit
for Retail and Consumer Goods
Accelerate your transformation to deliver exceptional customer experiences.
9 August, 2022
Sofitel on Collins, Melbourne
Connecting B2B and B2C with hyper personalisation, driven by loyalty, engagement and commercial excellence.
Be inspired by the most influential minds in Retail, Consumer Goods and Commerce.
Be inspired by the most influential minds in Retail, Consumer Goods and Commerce.
On The Day
8:00 a.m.–8:45 a.m. Registration, with tea, coffee and Campground networking
8:45 a.m.–9:45 a.m. Main Show: The Future of Retail and Consumer Goods is Customer Connection & Loyalty
featuring Elle Ferguson, Global Influencer & Beauty Entrepreneur, John Cox, CTO, Coles and Brian Solis, VP Global Innovation, Salesforce
9:55 a.m–10:45 a.m. Breakout Sessions
Driving the Trust Imperative Through Loyalty and Personalisation
The Trials and Tribulations of Single Source of Truth Implementation
The War on Talent - Unlock Operational Efficiency by Enabling Employee Empowerment
10:45 a.m.–11:15 a.m. Morning tea and Campground networking
11:15 a.m.–12:00 p.m. Breakout Sessions
Drive Commercial Excellence with Better Supply Chain Relationships
Net Zero; the Journey Towards Sustainability
The Shifting Role of Stores and its Halo Effect
12:10 p.m.–12:25 p.m. Live Demonstration: Unify Teams to Acquire and Engage Loyal Customers
12:25 p.m.–12:40 p.m. Doing Well and Doing Good in Retail and Consumer Goods
12:40 p.m.–2:00 p.m. Lunch and Campground networking
2:00 p.m. Event concludes
Enjoy a jam-packed Main Show full of inspiration, learning and philanthropy.
Enjoy a jam-packed Main Show full of inspiration, learning and philanthropy.
Speakers
Fleur Brown
Australian Retailers Association
Angus McDonald
Barbeques Galore
Marcella Larsen
Salesforce
Nathan Alexander
R.M.Williams
Anna Samkova
Brand Collective
David Reeve
Metcash
Richard Facioni
Executive Chairman, Alquemie Group
Tara Naismith
Your Studio
Susan Emerson
Salesforce
Victoria Birtles
Asahi Beverages
Simon Stacey
Your Studio
In the spirit of keeping our communities safe, we are asking all guests to follow our COVID-19 safety guidelines.
Get ready Melbourne, the Trailblazers are coming.
Check out our FAQ page >