Calling all Customer Service Leaders to our inaugural Summit.
Please join Salesforce, The Customer Service Institute of Australia (CSIA), customer speakers and your industry peers to take you on a journey to connect with your customers in a whole new way. One that’s driven by intelligence, and built on the world’s #1 CRM platform — Salesforce.
We'll be featuring conversations with trailblazing innovators who are transforming their businesses through service. You'll be challenged, enlightened and motivated, and you'll leave with lasting peer-to-peer connections and the latest insights ready to turn every customer experience into a lasting engagement.

Come together with the best-of-the-best service leaders to share ideas, and explore how to connect with your customers in a whole new way.
Hear from trailblazing innovators who have transformed their businesses through service. With discussions including Artificial Intelligence, How to Empower Agents and Managers, Delivering a Great Customer Experience Across Channels, and panel conversations with service leaders on Best Practices, you’ll walk away with game-changing ideas on how to gain your competitive edge.
Get to know your peers and industry experts over breakfast and morning tea. Together we'll find new ways to invigorate the service industry through revolutionary customer experiences.
Join the Service Trailblazer Community to continue sharing ideas — and transforming service to grow your business.