Frequently asked questions (FAQ)


Food & Beverage

  •  What food and beverage is provided at the event?
    Upon arrival, tea and coffee will be served. After the keynote lunch will be available in the exhibition area. And at the end of the event, networking drinks and canapés will be provided. Should you have any special dietary needs, please include details when you register, or contact us with your requests.
  •  Where can I eat outside of the event?
    There are two cafes located at the MCEC. One in the Main Foyer of the Convention Centre just inside the Link Entrance and the other close to the Clarendon Street Entrance of the Exhibition Centre.

    Alternative you can find a range of cafes, restaurants and bars located along South Wharf Promenade.

    Click here for a full list.

Flights & Accommodation

Ticket & Registration

Event Information

  •  How much does the event cost?
    This event is complimentary.
  •  What's included with my registration?
    Your registration includes access to the keynote, break out sessions, Customer Success Expo and networking party.
  •  Who is presenting the Keynote?

    Hear Polly Sumner's thought-provoking keynote on the Future of Innovation

    With over 25 years’ experience in the technology industry, Polly Sumner lives and breathes innovation. As Salesforce’s Chief Adoption Officer she is responsible for customer success and ensuring each and every customer gets maximum value from our products and services.

    In her first ever Australian keynote, Polly will share her unique insights and shed light on cutting edge effective innovation.

  •  What is the agenda?


    8:00am Registration and Customer Success Expo open
    8:30am Panel: Gender Diversity: The Next Frontier for Australian Business.
    9.30am – 10.00 am Welcome and pre-show panel discussion
    10:00am - 12:00pm Keynote: The Future of Innovation. Polly Sumner, Salesforce Chief Adoption Officer featuring the Domain Group
    12:00pm – 1:00pm Lunch
    1:00pm - 5:00pm Breakout Streams
    5:00pm – 6:00pm Locknote: final presentation featuring a special guest presenter
    6:00pm - 7:30pm Networking Happy Hour in Customer Success Expo

    For a more detailed agenda please click here

  •  Which exhibitors will I find in the expo?
    We are currently confirming our exhibitors – if you are interested in sponsorship and exhibiting opportunities please contact Andrew Everingham at +61 (0) 416 016 666 or
  •  Can we be a sponsor or exhibitor?
    If you are interested in sponsorship and exhibiting opportunities please contact Andrew Everingham at +61 (0) 416 016 666 or
  •  Are there cloaking facilities at the venue?
    Yes – the main cloakroom is located near the Customer Service Desk in the Convention Centre.
  •  What are the venue details?

    All keynote, registration and most breakout activities will be taking place at Melbourne Convention and Exhibition Centre.

    EXHIBITION CENTRE - 2 Clarendon Street, South Wharf, Victoria, Australia.

    View the location on Google Maps
    Download Venue Map

  •  Will the Salesforce World Tour be coming to Sydney?
    The Salesforce World Tour event on April 12 in Melbourne will be the biggest and most exciting event to take place in Australia for 2016. For those interested in hearing more about how Salesforce can transform your business, this is the one and only event to attend and there will not be an event of this scale held in Sydney in 2016.

    Salesforce World Tour will return to Sydney in future years - stay tuned.

Still got questions? Contact us and we will get back to you shortly.