Customer Success Expo

Blaze your trail to the Customer Success Expo to interact with our products, our people and Salesforce partners and hear how customers are succeeding with Salesforce.

Salesforce Campground

The Salesforce Campground is your one-stop shop to experience everything the Customer Success Platform has to offer. Go deep with product experts and learn how to get smarter and more predictive with Einstein, build apps faster than ever with Lightning, drive team productivity with Quip, and run your business from anywhere through interactive demos, theater presentations, and hands-on workshops.

Be the ultimate Customer Trailblazer - and get ready to connect to your customers in a whole new way.

Salesforce for Small Business

Small businesses grow faster with Salesforce, driving speed and productivity. Come and check out the Small Business Zone and see how Trailblazers at growing businesses are using technology to find the right customers, win more deals, keep customers happy, and connect everything they do.

Salesforce for Industries

Connect with your peers and our industry experts at the Salesforce Industries bar. There are a number of industry demonstrations including:

  • Financial Services 

    It is a new era in Financial Services as customers and employees engage through more channels than ever. See how the industry’s top firms build experiences that feel connected, memorable, and personalised.

  • Retail 

    Retailers need to reimagine the customer experience to get closer to their shoppers. Learn how to engage with shoppers by personalising anywhere, supercharging associates, and accelerating innovation.

  • Government 

    There has never been a more exciting time to work in government! Whether your focus is on service delivery, regulatory management or both, Salesforce has the fast and flexible capability to meet the demands of modern missions. Give leaders, managers, and employees the secure tools they need to connect data, resources, citizens, and partners to deliver great outcomes.

  • Media & Communications 

    New entrants are driving demand for effortless journeys everywhere. Hear how media and communications companies differentiate through a smarter platform powered by Einstein.

Trailhead & More

  • Trailhead  

    Trailhead is the fun way to learn Salesforce. Whether you’re a Salesforce developer, admin or user, Trailhead helps you learn the skills to succeed. At World Tour, Trailhead and the Salesforce Community come together for a day of networking, learning and fun - and prizes! Check out Trailhead now:

  • Cloud Services 

    Achieve your most ambitious business goals with Cloud Services. Stop by one of our many Cloud Services experiences to learn how our experts, support, and training can help you unleash the full potential of Salesforce. Whether your goal is to boost Salesforce adoption, improve customer service, or completely transform your business, we’ve got resources to help every department succeed.

  • impacts thousands of organisations and the millions of people they serve by delivering the world’s best nonprofit and educational technology solutions for free or at a deep discount. It drives community engagement and leverages its unique self–sustaining model to generously re–invest back into the community through strategic grants focused on education and workforce development. You can get involved with at World Tour by experiencing our partnerships here in Australia.

  • Salesforce University  

    Visit SalesforceU in the Customer Success Expo and you can expect the best advice on training and certification programs to give your business and your career an unfair advantage this year. Our training sherpas are on hand to guide your journey to the summit of Salesforce expertise.

    • Discover - how our focused, facilitated instructor-led training sets you up to achieve greatness with Salesforce
    • Investigate - learning strategies tailored and customised for you, your team and your business
    • Learn - register (coming soon) for a limited number of places to special hands-on training sessions on site
    • Find out why it’s never been a better time to become Salesforce Certified