World Tour Sydney
Event Information
Salesforce World Tour Sydney will take place on Wednesday, 28 February 2024, between 8:00 a.m. and 5:00 p.m. AEDT.
ICC Sydney, 14 Darling Drive, Sydney, NSW 2000. T: +61 2 9215 7100.
See directions via Google Maps, or visit Getting to ICC Sydney for more information.
World Tour will take place on Levels 1 to 5 of the Exhibition Centre.
Event check-in will occur via the Event Deck on Level 4, accessible from the Level 2 concourse. There will be signage throughout the venue to help you navigate Salesforce World Tour Sydney 2024.
Subject to our prior approval, yes, your child may attend the event under your supervision for the duration of the event. Please email us prior to the event at apacevents@salesforce.com and we will advise of any special information you need to be aware of (such as location of feeding rooms, any service of alcohol to avoid and publicity release requirements).
- One visitor centre within the Campground on Level 1 is equipped with helpful staff to guide you to where you need to be. This centre also serves as a point of contact for the event team, so if you see a need or have a concern, please let the staff know.
- Venue Concierge - there is an active Concierge at Hall 7, Level 4, should you require additional assistance.
We have secured a small room block at the W Hotel Sydney at a rate of $440.00 AUD per night. Click here to book to receive this discounted rate.
Alternatively we have a discounted rate at Park Royal Darling Harbour. 15% off the best available rate at the time of booking. Please contact the hotel direct and quote reference number 1207539
Tel: +61 2 9261 1188
email: enquiry.prsyd@parkroyalhotels.com
Click here for other hotels that are close to the ICC Sydney:
- Sofitel Darling Harbour
- Novotel Darling Square
- Novotel Darling Harbour
- The Woolstore 1888 by Ovolo
- Crowne Plaza Sydney Darling Harbour
- Vibe Hotel Darling Harbour
- Rydges Darling Square
- Holiday Inn Darling Harbour
Morning tea, lunch, and afternoon tea will be provided free of charge. Should you have any special dietary needs, please include details when you register, or contact us with your requests.
There are a wide variety of outlets in and around ICC Sydney. Click here for options. If you leave the venue throughout the day, you must re-enter through security and have your credentials checked.
Yes, we will be accomodating of special dietary restrictions. Please input any dietary needs when registering so we can accomodate. On the day, customers with dietaries will be communicated with the pick up location of these items. Otherwise, our general lunch menu caters to regular requirements.
Get ready for a knockout Keynote featuring Trailblazer AFL and discover how they’re using Customer 360 to succeed in the future of business.
- The Campground is located on Level 1, access via Level 2 escalators. Breakouts, Catering, Customer 360, Sponsors, and more are located here.
- The Campground will be operational from 8:00 a.m.–5:00 p.m.
- The Keynote is located on Level 4 via Door 5.
- You can visit the Visitor Centre on the day for a breakdown of sponsors and their locations.
- The Keynote is on Level 4, Hall 5, via Door 5 & 6 Foyer.
- To join the queue, go to Level 4 of the exhibition centre and follow the directions of Salesforce staff and Salesforce Ambassadors. Queuing will start approximately 30 minutes before the keynote begins. The Keynote Room will not be accessible before this time or via any other entrance.
- If you do not receive a seat in the Keynote room, please return to the Campground, where you can watch the Keynote from a live feed in all breakout areas.
Registration
The event is complimentary, excluding parking.
Registration includes access to the Keynote, breakout sessions, Campground and networking reception. Food and beverages will be provided and also available to purchase throughout the day.
You will receive your e-ticket via email or SMS (provided you opt-in to receive event updates via your mobile during registration) the morning of the event.
When you arrive at the venue, showing your e-ticket on your mobile device will allow for speedy entry. If you do not have it available or did not receive it, you will still be able to check in.
Your e-ticket is also inside your original confirmation email.
Please email apacevents@salesforce.com if you would like to change or cancel your registration. Please note that registrations are non-transferrable.
Please check your SPAM folder or pull up the link on your original confirmation email. On the day, see an Ambassador or visit the registration help desk if you are still unable to locate your e-Ticket and they will be happy to help.
Venue information
Yes it is! Please click here to be taken to our World Tour Sydney Accessibility guide. This guide will walk you step-by-step throughout the day, and it is screen reader compatible.
You can request accessibility accommodations and services when registering for World Tour by indicating that you have accessibility requirements on the form. A representative will reach out to discuss your needs to make sure your experience on site is enjoyable.
Please submit your request by Wednesday, 14 February 2024. Requests are honoured to the maximum extent possible.
Alternatively, please email us at apacevents@salesforce.com at any time with any needs.
Please see the full scope of accessibility features offered by the ICC here.
Step free entrances are available at Iron Wharf Place and Woodward Fountain via automatic sliding doors. Internally, elevators to all levels are located on the ground floor to the left of Convention Café or to the right of the Customer Service Desk.
ICC Sydney has equitable and step-free access to every conference, exhibition and entertainment venue. The Convention Centre, Exhibition Centre and Aware Super Theatre are seamlessly connected via the step-free level two concourse which can be accessed from all three venues.
Yes, the International Convention Centre in Sydney provides accessible car park spaces. Please see further details on accessible parking here.
Yes.
Accessible toilets, ramps and spacious passenger lifts are available throughout the venue. Lowered or angled counters are located at key retail and customer service points.
A limited number of wheelchairs are available for hire free of charge. Wheelchairs can be collected from any customer service desk throughout the venue.
Yes: male, female, gender neutral and accessible toilets are located throughout the venue. Primary access is at the front and back of the Customer Success Expo halls.
Additional restrooms are located on levels 3-5, along the walkway.
Yes. Priority seating is available in our Keynote and breakout rooms. You can request this service and others when registering by indicating that you have accessibility requirements.
If you require reserved seating in the larger Keynotes, please plan to arrive 30 minutes before the Keynote begins.
Yes, guide dogs and other registered assistance dogs are welcome in all areas of the venue.
Yes, you can request an auxiliary aid or AUSLAN sign interpreter when registering for World Tour Sydney by indicating that you have accessibility requirements. A representative will reach out to discuss your needs to make sure your experience on site is enjoyable.
Abilityforce volunteers will be available throughout the International Convention Centre Sydney, and will be happy to help you navigate to your destination.
There are power outlets located throughout the venue. Feel free to charge wherever and when needed. Can't find one? Look for a coffee zone and you'll be sure to see Astro powered up!
During the event, volunteers wearing Abilityforce t-shirts will be onsite and able to assist with any accessibility requests at the welcome desk. Event and International Convention Centre Sydney staff will also be able to answer accessibility questions and can direct you to an Abilityforce volunteer.
Additionally, you can email apacevents@salesforce.com or phone reception on 1800 667 638 with any questions.
The best taxi drop-off and pick-up locations include Iron Wharf Place next to the Sofitel Darling Harbour and Zollner Circuit on the Southern end of Aware Super Theatre (ICC Sydney Theatre), both accessed via Darling Drive.
The guide to get to the venue is available here. There are several public transport options, including Sydney Light Rail, train, bus, ferry and water taxi.
ICC Sydney operates two 24-hour car parking stations with a total of 826 parking spaces, including 12 disabled parking bays, 25 motorcycle parking spaces, 50 bicycle racks and 20 electric car charge spaces. Full information and rates available here.
Male, female, gender neutral and accessible toilets are located throughout the venue. Primary access is at the front and back of the Campground hall.
Additional restrooms are located on levels 3-5, along the walkway.
Cloaking is available at the cloak room in Hall 7, Level 4 Available from 8:00 a.m.–5:00 p.m.
ICC Sydney has wheelchair-accessible parenting rooms with a feeding area, change table and food preparation area. Dedicated parenting rooms can be found in the following locations:
- Convention Centre Ground Level — Located in the corridor next to the cafe directly opposite the first aid room
- Convention Centre Level 2 — located in the corridor on the right between Parkside Ballroom and The Gallery, before you reach Pyrmont Theatre and foyer
- Exhibition Centre Level 2 — located directly to the right of Hall 3 entry point
- Aware Super Theatre Level 2 — located directly to the right of Door 4 entry point.
Please note that if you wish to leave the venue, you must re-enter the Event on Level 4 through the initial security checkpoint.
A dedicated First Aid room can be found on level 2, however contact a member event staff who can raise a first aid response. First aid teams can respond anywhere onsite.
Yes, refillable water stations are located throughout the Campground.
- The ICC is a strictly non-smoking venue. Smoking is not permitted anywhere inside the venue.
- Please keep in mind that if you wish to leave the venue to smoke, you must re-enter and go through security before returning to the event.
Yes, delegate wi-fi is available throughout the event.
Network: #SalesforceTour
Password: trailblazer
Additional information
It’s our priority to ensure a safe environment for everyone attending World Tour. As such, we’re implementing security scanning measures for attendees, including X-ray bag checks and metal detectors. Small and large suitcases are not permitted into the event, but cloakroom facilities will be available adjacent to the main registration area.
For detailed on prohibited information, please click here.
If you see something, say something. Call the National Security Hotline on 1800 123 400.
A dedicated First Aid room can be found on level 2, however contact a member event staff who can raise a first aid response. First aid teams can respond anywhere onsite.
We believe our community should be truly open for everyone. As such, we are committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.
Our code of conduct outlines our expectations for participant behaviour, as well as the consequences for unacceptable behaviour.
We invite all sponsors, speakers, attendees, media, exhibitors, and other participants to help us realise a safe and positive conference experience for everyone.
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