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  • Products

     

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    What is CRM?

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    Sales Cloud

    Sell faster and smarter with the world’s #1 sales platform.
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    Sales Cloud screenshot

    Extend sales with the Salesforce Platform.

    Salesforce CPQ: Configure, price, and quote software

    Pardot: B2B marketing automation

    Salesforce Inbox: Email productivity app with calendar integration

    Partner Relationship Management: Channel sales automation

    Salesforce Essentials: Small business CRM for sales and growth

    Sales Cloud Einstein: Artificial Intelligence for CRM

    Lightning Dialer: Click-to-call features

    Salesforce Mobile: Productivity app for iOS and Android

    AppExchange: Marketplace for pre-integrated apps

     

    Service Cloud

    Increase customer satisfaction using the #1 platform for service.
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    Field Service

    Deliver better onsite support with Field Service Lightning.

    Extend service with the Salesforce Platform.

    Customer Self-Service: Digital self-service portals and communities

    Mobile Messaging: Customer support via text and Facebook Messenger

    Live Agent Chat: Real-time chat for sites and apps

    Video Chat: 2-way support you can embed into sites and apps

    Knowledge: Integrated answer management

    Service Analytics: AI-powered analytics for service leaders and agents

    AppExchange: World's largest pre-integrated app marketplace

    Lightning: Next-gen service agent console

    Salesforce IoT: Remote device monitoring and service call automation

     

    Marketing Cloud

    Strengthen your customer relationships with the world's #1 marketing platform.
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    Marketing Cloud screenshot

    Explore the power of Marketing Cloud.

    Email Studio: Email marketing

    Mobile Studio: Mobile messaging

    Social Studio: Social media marketing

    Advertising Studio: Digital advertising

    Data Studio: Data sharing platform

    Journey Builder: Consumer journey management

    Salesforce DMP: Data management platform

    Pardot: B2B marketing automation

     

    Commerce Cloud

    Build better shopping experiences with the #1 commerce platform.
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    Explore the power of Salesforce B2C Commerce.

    Salesforce B2C Commerce: Intelligent, unified ecommerce solution

    Order Management: Omni-channel order fulfillment add-on

    Endless Aisle: In-store digital commerce add-on

    Explore the power of Salesforce B2B Commerce.

    Salesforce B2B Commerce: Robust ecommerce solution for business customers
     

    Heroku

    Build engaging experiences with custom apps on Heroku.
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    Explore the power of Heroku.

    Build: Modern apps connected to your CRM

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    Collaborate: Low-code builders and pro-code developers team up on the Salesforce Platform

    Pricing: Flexible plans for the needs of every app

     

    Lightning Platform

    Empower everyone to build apps on the #1 enterprise cloud platform.
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    Build apps fast.

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    Extend your CRM.

    Einstein Analytics: Complete AI-powered analytics

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    Connect: Integration for any app, data, or device

    AppExchange: The world’s #1 business app marketplace

     

    MuleSoft Anypoint Platform

    Connect any app, data, or device — in the cloud or on-premises.
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    MuleSoft Anypoint Platform screenshot

    Explore the power of MuleSoft Anypoint Platform.

    Engage: Pre-built, reusable assets to shorten development cycles

    Develop: High-quality APIs and integrations

    Secure: Threat-protection for your data

    Run: Write code once, deploy anywhere

    Manage: Single interface for controlling every aspect of Anypoint Platform

     

    Einstein Analytics

    Bring the benefits of complete AI-powered analytics to everyone.
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    Explore the power of Einstein Analytics.

    Sales Analytics: Out-of-the-box analytics for sales teams

    Service Analytics: Ready-made analytics for service teams

    Einstein Analytics Platform: A customisable analytics platform for all data sources

    Einstein Discovery: AI powered insights and recommendations
     

    Industries Overview

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    Explore our most popular industry solutions.

    Financial Services Cloud

    Build deeper client relationships using the world’s #1 CRM, reimagined for financial services.

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    Enable intelligent collaboration around the patient and smarter, more efficient operations.

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    Connect employees to causes they care about on the first-ever global platform for giving.
     

    Community Cloud

    Build beautiful, CRM-powered online experiences, fast.
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    Explore the power of communities.

    Digital Experiences: Branded websites, portals, forums, and more

    Lightning Bolt: Quickly launch partner built industry solutions

    Resources: Free guided tours, analyst reports, and more

     

    myTrailhead

    Reinvent learning and enablement at your company.
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    Explore the power of myTrailhead.

    myTrailhead: Make learning fun with the world’s leading learning experience platform.

    Features: On-demand bite-sized learning, gamification, custom content and branding, content library, and more

    FAQ: Get answers to frequently asked questions
     

    Quip

    Deeply integrate real-time chat and Salesforce data into documents, spreadsheets, and slides.
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    Explore the power of Quip.

    Productivity: Online document, spreadsheet, and slides

    Live Apps: Connect any service your team uses to Quip

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    Pricing: Editions for every size organisation

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