Today’s customers expect nothing less than a personalised and efficient service experience. Fortunately, giving them top-notch service is easier than ever, now that you can give your service agents complete visibility across all of your service channels. With Service Cloud Voice your agents can:
See your customer data from all channels
Focus on the customer with real-time call transcription
Take calls within a single platform, to avoid switching between screens
Watch this short demo video to see how you can boost agent productivity from their homes, the office, and beyond.
Questions? Call us at 1800 667 638 (AU), 0800 450 064 (NZ).