Listen to Michael Barnes, Vice President & Research Director, Forrester Research, Inc to understand how to: 

  • Develop a customer engagement strategy that reflects customers’ journeys and expectations 
  • Leverage existing capabilities and new technologies to reduce customer effort and increase utility 
  • Increase your brand’s value by delivering personalised services in context – reducing negative effort and increasing positive engagement across channels 

This is part of an ongoing webinar series. To find out more about future webinars please visit: https://www.salesforce.com/au/events/

  • *
    Enter your first name
  • *
    Enter your last name
  • *
    Enter your title
  • *
    Enter a valid email address
  • *
    Enter a valid phone number
  • *
    Enter your company name
  • *
    Select the number of employees
  • *
    Choose a valid country
  • *
    Enter your state/province
  •     Yes, I would like to receive offers and information from salesforce.com
  •  Please read and agree to Salesforce's privacy statement.   By registering, you confirm that you agree to the storing and processing of your personal data by Salesforce as described in the Privacy Statement.
 
 
 
TRUSTe