2019 Australian Service Excellence Awards Breakfast

26 November, 2019 | Melbourne

Come and learn from the winners and finalists of the 2019 Australian Service Excellence Awards to see what makes them blaze trails in customer service!

Come and hear about (but not limited to):

  • best practise customer experience deployed by these Service Trailblazers
  • the challenges they were faced with, and how they tackled them
  • what they would do differently
Crown Towers
River Room 3
8 Whiteman St
Southbank VIC 3006
Map & Directions


8:15 a.m. Registration & Networking (breakfast canapes will be served)
8:45 a.m. Introduction - Salesforce & CSIA
9:00 a.m. Panel Discussion
9:30 a.m. Audience Q & A
9:50 a.m. Future of Service presentation, Salesforce
10:00 a.m. Close

Olivia Lyon
Team Leader, Customer Experience
City of Casey

Adam Centorrino
Managing Director
Centorrino Technologies

Donna Price
General Manager, People & Culture
Melbourne Cricket Club

Chris Goodall
Chief Operating Officer
Wilson Security


Thanks for attending the 2019 Australian Service Excellence Awards Breakfast. We look forward to welcoming you to another event soon.