Service Edge Summit 2019

17 September, 2019 | Melbourne

Calling all customer service leaders to our second annual Service Edge Summit!

Join Salesforce and the Customer Service Institute of Australia (CSIA) for a morning of inspiring and game-changing dialogue with some of the service industry’s most dynamic leaders. There will be conversations with trailblazing innovators who are transforming their businesses through service, from a range of organisations and industries. You will leave this cutting edge event inspired to connect with customers in a whole new way.

17 September 2019
8:00 a.m. - 12:00 p.m.
Eureka Rooms 1 & 2
1 Convention Centre Pl,
South Wharf, Melbourne 
Map & Directions


Registration and Networking
Keynote: The Age of Human-Centric Service
Service Disruptors: How Innovators are Transforming their Industries
Customer Trailblazer Spotlight
How Service Leaders see the Evolving Industry
The Future of Service, including AI and Bots
Wrap up and close

Thanks for attending the Salesforce Service Edge Summit. We look forward to seeing you at another Salesforce event soon.