Skip to content
Discover the digital trends being navigated now.
See insights and trends from consumers, marketers, and professionals.
What’s next in a digital-first world? Find out in our “Digital Trends Report,” where you’ll learn why:
72% of marketers say meeting customer expectations is more difficult than a year ago
79% of service professionals say it’s impossible to provide great service without full customer context
80% of customers say the experience a company provides is as important as its products or services
Questions? Call us at
1800 667 638 (AU), 0800 450 064 (NZ).
Sign up once and unlock all our resources.
Enter your first name
Enter your last name
Marketing / PR Manager
Customer Service Manager
CXO / VP / General Manager
Developer / Software Engineer
Student / Job Seeker / Personal Interest
Select your title
Enter a valid email address
Enter your company name
1 - 15 employees
16 - 50 employees
51 - 200 employees
201 - 500 employees
501 - 2000 employees
Select the number of employees
Enter a valid phone number
Choose a valid country
Enter your state/province
Yes, I would like to receive marketing communications regarding Salesforce products, services, and events. I can unsubscribe at a later time.
By registering I confirm that I have read and agree to the
This is a required field
Please Complete Captcha
*Source: Salesforce Customer Success Metrics Survey, conducted 2015-2019 among 7000+ customers randomly selected. Response sizes per question vary.