It’s a fact that half of all small businesses fail within their first five years. A great concept, capitol, and passionate employees can only get you so far. So how do you beat the odds – and the competition? Outstanding customer service often makes the difference between a business that takes off and one that levels off.

This e-book explores eight of today’s most successful growing businesses, and how they’re driving success by optimising customer service. Get proven advice, tips and best practices on using service to grow your business faster than ever.

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