Consumer Relationship Management or customer relationship management (CRM) is a strategy for managing all your company's relationships and interactions with your customers and potential customers to improve your profitability. As Salesforce CRM is cloud-based, you get all the benefits of a pay-as-you-go model with a system that is always up to date, easy to scale and doesn’t require expensive software or hardware upgrades. You can even run Salesforce from mobile devices such as tablets and smartphones.
On average, reps using Salesforce see1:
25% increase in Pipeline
36% increase in Sales Productivity
26% increase in Sales Win Rate
Whether your business has 5, 50, 500 or 1,000s of employees, consumer relationship management can grow with you and help you transform your business. Watch this short demo to see how Salesforce can help your sales soar.
“What we’ve achieved with Salesforce in 12 months is far more than we could have with any other system”
Average improvements reported by Salesforce.com customers in our Salesforce.com Customer Relationship Survey conducted March 2013, by an independent third-party, Confirmit Inc., on 5,200+ customers randomly selected. Response sizes per question vary.