Salesforce is ranked #1 in service – and we have you to thank for it.
Learn why so many customers choose Salesforce for service in the latest analyst report from IDC.
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Worldwide Customer Service Applications 2017 Market Share by IDC
Source: IDC, Worldwide Semiannual Software Tracker, April 2018. CRM Applications market includes the following IDC-defined functional markets: Sales, Customer Service, Contact Center, and Marketing Applications.