1.0Salesforcehttps://www.salesforce.com/au/newsSalesforcehttps://www.salesforce.com/au/newsNew Study: Companies Need Unified CRM to Improve Business Resiliencyrich600338<blockquote class="wp-embedded-content" data-secret="pOer7Evc8F"><a href="https://www.salesforce.com/au/news/stories/state-of-crm-in-2021/">New Study: Companies Need Unified CRM to Improve Business Resiliency</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.salesforce.com/au/news/stories/state-of-crm-in-2021/embed/#?secret=pOer7Evc8F" width="600" height="338" title="“New Study: Companies Need Unified CRM to Improve Business Resiliency” — Salesforce" data-secret="pOer7Evc8F" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript">
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http://wp-bn.salesforce.com/au/news/wp-content/uploads/sites/19/2023/12/824_StateCRM.jpg1200675New research released today by Forrester Consulting, and commissioned by Salesforce, surveyed nearly 800 executives and nearly 1,500 CRM users across 15 countries to understand the trends driving CRM technology success and innovation. Driving the news: The research shows that, to meet ever-evolving customer expectations and more flexible workplace environments, companies are tapping into a […]