{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/au\/news","author_name":"Salesforce","author_url":"https:\/\/www.salesforce.com\/au\/news","title":"Air India Chooses Salesforce to Transform the Passenger Experience","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"1WBlgAdjCi\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/air-india-customers\/\">Air India Chooses Salesforce to Transform the Passenger Experience<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/au\/news\/stories\/air-india-customers\/embed\/#?secret=1WBlgAdjCi\" width=\"600\" height=\"338\" title=\"&#8220;Air India Chooses Salesforce to Transform the Passenger Experience&#8221; &#8212; Salesforce\" data-secret=\"1WBlgAdjCi\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/au\/news\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"http:\/\/wp-bn.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2023\/12\/AirIndia.jpg","thumbnail_width":1200,"thumbnail_height":675,"description":"Editor\u2019s Note: AI Cloud, Einstein GPT, and other cloud GPT products are now Einstein. For the latest on Salesforce Einstein, go here. Salesforce today announced that Air India, India\u2019s leading airline, is using Sales Cloud, Service Cloud, Data Cloud, and Tableau to transform its customer experiences.\u00a0 Why it\u2019s important: Eighty-eight percent of customers say the [&hellip;]"}