{"version":"1.0","provider_name":"Salesforce","provider_url":"https:\/\/www.salesforce.com\/au\/news","author_name":"Joe Inzerillo","author_url":"https:\/\/www.salesforce.com\/au\/news\/stories\/author\/joe-inzerillo\/","title":"The \"Intern\" in the Machine: Why LLMs Need a Script to Scale","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"vE7JwQCLfQ\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/why-llms-need-script-to-scale\/\">The &#8220;Intern&#8221; in the Machine: Why LLMs Need a Script to Scale<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.salesforce.com\/au\/news\/stories\/why-llms-need-script-to-scale\/embed\/#?secret=vE7JwQCLfQ\" width=\"600\" height=\"338\" title=\"&#8220;The &#8220;Intern&#8221; in the Machine: Why LLMs Need a Script to Scale&#8221; &#8212; Salesforce\" data-secret=\"vE7JwQCLfQ\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/wp-bn.salesforce.com\/au\/news\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/wp-bn.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2026\/02\/The-_Intern_-in-the-Machine_-Why-LLMs-Need-a-Script-to-Scale.png","thumbnail_width":1200,"thumbnail_height":675,"description":"Large language models are amazing, but they can\u2019t do everything by themselves. This truth became clear as we prepared for our internal Company Kickoff. Salesforce had built an agent to help our thousands of sellers learn new product lines \u2014 a task that, on paper, was a perfect assignment for an LLM. We could feed [&hellip;]"}