{"id":10932,"date":"2024-09-12T13:32:14","date_gmt":"2024-09-12T20:32:14","guid":{"rendered":"https:\/\/www.salesforce.com\/?page_id=10932"},"modified":"2024-09-19T01:45:06","modified_gmt":"2024-09-18T15:45:06","slug":"df24-media-resources","status":"publish","type":"page","link":"https:\/\/www.salesforce.com\/au\/news\/df24-media-resources\/","title":{"rendered":"DF24 Media Resource Page"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull has-parallax\" style=\"min-height:442px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim wp-block-cover__gradient-background has-background-gradient\" style=\"background:linear-gradient(231deg,rgb(13,157,218) 0%,rgb(3,45,96) 100%)\"><\/span><div class=\"wp-block-cover__image-background wp-image-66424 has-parallax\" style=\"background-position:50% 50%;background-image:url(https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/06\/einstein-jumbo-bg-1600.png)\"><\/div><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div style=\"height:118px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-white-color has-text-color\" id=\"h-dreamforce-2024-key-announcements-and-a-new-ai-era-with-agentforce\" style=\"font-size:51px\">Dreamforce 2024: Key Announcements and a New AI Era with Agentforce<\/h1>\n\n\n\n<p class=\"has-white-color has-text-color has-link-color has-medium-font-size wp-elements-f588b2fadb610759918c167ff85b7ad0\">All the biggest news from the largest AI event in the world<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/dreamforce-24-recap\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read the news roundup<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=1024\" alt=\"\" class=\"wp-image-11023\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Dreamforce-Day-1-News-Wrapper-1.webp?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull ql-row has-white-color has-white-background-color has-text-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-text-color\" id=\"h-more-news-from-dreamforce\" style=\"color:#02376b\">More News from Dreamforce<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=1024\" alt=\"\" class=\"wp-image-10831\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Newsroom-Feature-Title-1200x675-2.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-27fffc7b8875e847be9aa1005759f37f\" id=\"h-salesforce-unveils-agentforce-what-ai-was-meant-to-be\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2024\/09\/12\/agentforce-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Unveils Agentforce \u2013 What AI Was Meant To Be<\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=1024\" alt=\"\" class=\"wp-image-10963\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Agentforce-Partner-Network-with-Leading-Partners-to-Revolutionize-Autonomous-Agents_2.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-d887303cfb390545211de319c80228ae\" id=\"h-salesforce-introduces-agentforce-partner-network-the-world-s-first-agent-ecosystem\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2024\/09\/17\/agentforce-partner-network-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Introduces Agentforce Partner Network \u2013 The World\u2019s First Agent Ecosystem<\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=1024\" alt=\"\" class=\"wp-image-10878\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Transforms-the-Future-of-Work-with-Agentforce-the-Next-Gen-Platform-for-Businesses-to-Build-and-Customize-Autonomous-AI-Agents-that-Learn-Adapt-and-Take-Action.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-0af55935b18a754a8b19eab69c034604\" id=\"h-the-future-is-here-autonomous-agents-come-to-life-in-the-agentforce-launch-zone\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/agentforce-launch-zone-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">The Future Is Here: Autonomous Agents Come to Life in the Agentforce Launch Zone<\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=1024\" alt=\"\" class=\"wp-image-10960\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Data-Cloud-Momentum-Continues-withMore-Ways-to-Put-Data-and-AI-to-Work-1.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-0a7cf4a9bacdeb486d1239e96c9f1520\" id=\"h-salesforce-data-cloud-momentum-soars-with-rising-adoption-and-new-innovation-that-brings-trusted-data-to-agentforce\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2024\/09\/17\/data-cloud-unstructured-data-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Data Cloud Momentum Soars with Rising Adoption and New Innovation That Brings Trusted Data to Agentforce<\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=1024\" alt=\"\" class=\"wp-image-10884\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Unveils-Slack-Innovations_-Bringing-AI-Agents-and-CRM-Data-Together-to-Make-Work-More-Productive.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-230fa0731ab0c4baa29ca2a175c91e49\" id=\"h-slack-brings-agents-purpose-built-ai-and-crm-data-into-one-work-operating-system-to-fuel-productivity\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/slack-dreamforce-24\/\" target=\"_blank\" rel=\"noreferrer noopener\">Slack Brings Agents, Purpose-Built AI, and CRM Data into One Work Operating System to Fuel Productivity<\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-text-color has-link-color wp-elements-afeb5c9d66bb89c1fa8912713ef3784c is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#02376b\">\n<figure class=\"wp-block-image size-large prevent-download\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=1024\" alt=\"\" class=\"wp-image-10786\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Announces-Industries-AI-Launches-New-Toolkit-Featuring-More-Than-100-Industry-Specific-AI-Capabilities.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color\" id=\"h-salesforce-launches-industries-ai-100-out-of-the-box-ai-capabilities-that-tackle-industry-specific-pain-points-across-15-industries\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/uk\/news\/stories\/industries-ai-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce Launches Industries AI: 100+ Out-of-the-Box AI Capabilities that Tackle Industry-Specific Pain Points Across 15 Industries<\/a><\/h6>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button aligncenter\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.salesforce.com\/au\/news\/news-explorer\/?q=&amp;topic=artificial-intelligence&amp;content-type=news\" style=\"background-color:#02376b\" target=\"_blank\" rel=\"noreferrer noopener\">See all news on Salesforce AI<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull ql-row has-white-color has-text-color has-background\" style=\"background:linear-gradient(324deg,rgb(13,157,218) 0%,rgb(3,45,96) 79%)\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-white-color has-text-color\" id=\"h-customer-success-stories\">Customer Success Stories<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/carnegie-learning-streamlined-sales-service\/\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=1024\" alt=\"\" class=\"wp-image-10821\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Salesforce-Helps-Carnegie-Learning-Streamline-Sales-and-Customer-Service-with-AI.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center has-white-color has-text-color has-link-color wp-elements-6a56ad71fe8933a99346dbfb9ad9aaa6\" id=\"h-carnegie\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/carnegie-learning-streamlined-sales-service\/\" target=\"_blank\" rel=\"noreferrer noopener\">Carnegie<\/a><\/h5>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><em>&#8220;The insights and time we\u2019ve gained by using the technology has allowed us to grow rapidly and continue to innovate in ways that were unimaginable before partnering with Salesforce.\u201d<\/em><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=1024\" alt=\"\" class=\"wp-image-10940\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/Indiana-Fever.webp?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\" id=\"h-indiana-feve-r\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/indiana-fever-engage-fanbase\/\" target=\"_blank\" rel=\"noreferrer noopener\">Indiana Feve<\/a><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/wyndham-data-cloud-expedited-bookings\/\" target=\"_blank\" rel=\"noreferrer noopener\">r<\/a><\/h5>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><em>\u201cOur agents now have a consolidated view of the information they need to respond to guests efficiently, accurately, and with better personalization. This helps us serve our key stakeholders: our franchisees, our guests, and our team members.\u201d<\/em><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=1024\" alt=\"\" class=\"wp-image-10942\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/hipages-Group.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h5 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\" id=\"h-hipages-group\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/hipages-customers-data\/\" target=\"_blank\" rel=\"noreferrer noopener\">hipages Group<\/a><\/h5>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><em>\u201cAgentforce and Data Cloud are going to be a core part of our ecosystem, helping us connect better with our customers and tradies, navigating our data storage and access challenges, and ensuring our team members no longer need to \u2018swivel chair\u2019 from system to system to get the job done.&#8221;<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/topics\/customer-success\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click here<\/a> for more customer stories.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-watch-how-agentforce-works\">Watch: How Agentforce Works<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/sFxU7rLn5hCv35sW6btzoQ.jpg\"  data-uuid=\"sFxU7rLn5hCv35sW6btzoQ\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-demos-agents-in-action\">Demos: Agents in Action<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/UMNmxZn4Wd9h5JkeTBEi3o.jpg\"  data-uuid=\"UMNmxZn4Wd9h5JkeTBEi3o\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-sales-coach-agent\">Sales Coach Agent<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/qwazX2kaSyUBtsLNkN5xhL.jpg\"  data-uuid=\"qwazX2kaSyUBtsLNkN5xhL\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-sales-agent-sdr\">Sales Agent SDR<\/h5>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed is-type-video is-provider-vidyard wp-block-embed-vidyard\"><div class=\"wp-block-embed__wrapper\">\n<script type=\"text\/javascript\" async src=\"https:\/\/play.vidyard.com\/embed\/v4.js\"><\/script><img decoding=\"async\"  style=\"width: 100%; margin: auto; display: block;\"  class=\"vidyard-player-embed\"  src=\"https:\/\/play.vidyard.com\/ohMhE1SKyBePRRagCTxvFv.jpg\"  data-uuid=\"ohMhE1SKyBePRRagCTxvFv\"  data-v=\"4\"  data-type=\"inline\"  data-width=\"500\"  data-height=\"281\"\/>\n<\/div><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h-service-agent\">Service Agent<\/h5>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center\">Find more demos, product images, and event photos in the <a href=\"https:\/\/www.salesforce.com\/news\/media-collection\/dreamforce-2024\/\" target=\"_blank\" rel=\"noreferrer noopener\">media library<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"h-stories-amp-insights-from-the-newsroom\">Stories &amp; Insights from the Newsroom<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-text-color has-link-color wp-elements-65ec1af4cd00e5a442662714ff90e836 is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#02376b\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/building-business-ai-agents\/\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=1024\" alt=\"\" class=\"wp-image-10828\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future-WRITTEN.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color\" id=\"h-inside-agentforce-creating-ai-agents-that-will-change-everything-at-work\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/building-business-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">Inside Agentforce: Creating AI Agents That Will Change Everything at Work<\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-text-color has-link-color wp-elements-ede3f34aad366f2d46ca696b9f0632ec is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#02376b\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=1024\" alt=\"\" class=\"wp-image-10943\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/VIDEO_-How-Salesforce-is-Building-the-Business-AI-Agents-of-the-Future.webp?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color\" id=\"h-watch-how-salesforce-is-building-the-business-ai-agents-of-the-future\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/video\/business-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">WATCH: How Salesforce Is Building the Business AI Agents of the Future<\/a><\/h6>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/rise-of-agentic-systems\/\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=1024\" alt=\"Jayesh Govindarajan, typing on a laptop, writing about the rise of agentic systems.\" class=\"wp-image-10608\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/08\/From-Bots-to-Agents_-The-Next-Great-Leap-Forward-is-Autonomous-AI.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-4e895883f01d14a258c641158a5df846\" id=\"h-from-bots-to-agents-the-next-great-leap-forward-is-autonomous-ai\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/rise-of-agentic-systems\/\">From Bots to Agents: The Next Great Leap Forward Is Autonomous AI<\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=1024\" alt=\"\" class=\"wp-image-10944\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp 1218w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=264&amp;h=148 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/KyallMai_Thumb.webp?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-96814df89d5da03df59fd8b3e1103da4\" id=\"h-watch-can-companies-trust-ai\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/video\/trusted-ai-for-cios\/\" target=\"_blank\" rel=\"noreferrer noopener\">Watch: Can Companies Trust AI?<\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-personas-at-work\/\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=1024\" alt=\"Salesforce employees discuss new research on the types of people defining the AI powered future of work.\" class=\"wp-image-10724\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/09\/New-Research-Identifies-5-Types-of-People-Defining-the-AI-Powered-Future-of-Work.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-6c164edc15a471f7135c042200787b16\" id=\"h-new-research-identifies-5-types-of-people-defining-the-ai-powered-future-of-work\" style=\"color:#02376b\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/salesforce-research-ai-story\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-personas-at-work\/\">\u200b\u200bNew Research Identifies 5 Types of People Defining the AI-Powered Future of Work<\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prevent-download\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/helping-businesses-trust-ai\/\"><img loading=\"lazy\" decoding=\"async\" height=\"576\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=1024\" alt=\"\" class=\"wp-image-10462\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=264&amp;h=149 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=500&amp;h=281 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=678&amp;h=381 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/07\/Why-its-Critical-to-Build-Trust-in-an-AI-World.png?w=343&amp;h=193 343w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h6 class=\"wp-block-heading has-text-align-center has-text-color has-link-color wp-elements-bb0acc965e6a0088af13445bff2d4b75\" id=\"h-w-hy-it-s-critical-to-build-trust-in-an-ai-world\" style=\"color:#02376b\"><u>W<\/u><a href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/helping-businesses-trust-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">hy It\u2019s Critical to Build Trust in an AI World<br><\/a><\/h6>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group alignfull ql-row has-white-color has-text-color has-background\" style=\"background:linear-gradient(351deg,rgb(13,157,218) 0%,rgb(3,45,96) 75%)\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left has-white-color has-text-color\" id=\"h-leadership-insights\">Leadership Insights<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-style-no-border is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-white-color has-text-color has-medium-font-size\"><strong>It won\u2019t just be chatbots or copilots or agents serving business needs\u200c \u2014 it will be all of them operating as one to shape the future of enterprise IT.<\/strong><\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-small-font-size\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/clara-shih-ai-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\"><br><\/a><strong>Jayesh Govindarajan<\/strong><\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-small-font-size\">EVP, Salesforce AI Platform<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/rise-of-agentic-systems\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read the story<\/a><\/div>\n<\/div>\n<\/blockquote>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-style-no-border is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-white-color has-text-color has-medium-font-size\">Our vision is bold: to empower one billion agents with Agentforce by the end of 2025. This is what AI is meant to be.<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-small-font-size\"><a href=\"https:\/\/www.salesforce.com\/news\/stories\/clara-shih-ai-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\"><br><\/a><strong>Marc Benioff<\/strong><\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-small-font-size\">Chair, CEO and Co-Founder, Salesforce<\/p>\n<\/blockquote>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2024\/09\/12\/agentforce-announcement\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read the story<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<blockquote class=\"wp-block-quote is-style-no-border is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-white-color has-text-color has-medium-font-size\"><strong>It&#8217;s people with AI \u2014 it&#8217;s not people versus AI. It&#8217;s a way of bringing these sorts of complementary skills and intelligence to the table to get even better business outcomes.<\/strong><\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-small-font-size\"><br>Paula Goldman<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-small-font-size\">Chief Ethical and Humane Use Officer, Salesforce<\/p>\n\n\n\n<p class=\"has-white-color has-text-color has-small-font-size\"><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/building-business-ai-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read the story<\/a><\/div>\n<\/div>\n<\/blockquote>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color has-link-color wp-elements-136d2de82049d107e6dd5f4e12263bc2\">For leadership headshots, bios, and more, visit the <a href=\"https:\/\/www.salesforce.com\/news\/media-library\/\">media library<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">View more stats at our <a href=\"https:\/\/www.salesforce.com\/news\/stat-library\/\" target=\"_blank\" rel=\"noreferrer noopener\">stat library<\/a>.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>More News from Dreamforce Salesforce Unveils Agentforce \u2013 What AI Was Meant To Be Salesforce Introduces Agentforce Partner Network \u2013 The World\u2019s First Agent Ecosystem The Future Is Here: Autonomous Agents Come to Life in the Agentforce Launch Zone Salesforce Data Cloud Momentum Soars with Rising Adoption and New Innovation That Brings Trusted Data to [&hellip;]<\/p>\n","protected":false},"author":127,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-landing.php","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"footnotes":""},"sf_topic":[],"coauthors":[1491],"class_list":["post-10932","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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