{"id":11350,"date":"2024-11-18T06:30:00","date_gmt":"2024-11-17T19:30:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=11350"},"modified":"2024-11-15T08:06:23","modified_gmt":"2024-11-14T21:06:23","slug":"ai-agents-come-to-life-at-agentforce-world-tour-auckland","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/","title":{"rendered":"Salesforce Customers Bring Hundreds of AI Agents To Life at Agentforce World Tour Auckland\u00a0"},"content":{"rendered":"\n<p>The Agentforce World Tour arrived in New Zealand last week, as more than 1300 attendees filled Auckland\u2019s iconic Shed 10 to get hands on with AI agents.&nbsp;<\/p>\n\n\n\n<p>Salesforce leaders and innovative New Zealand companies such as Fisher &amp; Paykel, realestate.co.nz, MediaWorks, Parkable and McLeod Cranes demonstrated Salesforce&#8217;s AI vision to harness the third wave of agent-powered AI.<\/p>\n\n\n\n<p>The event builds on the momentum of the world\u2019s largest AI conference, <a href=\"https:\/\/www.salesforce.com\/dreamforce\/\">Dreamforce<\/a>, where Agentforce was first announced.&nbsp;<\/p>\n\n\n\n<p>\u201cThe excitement levels are palpable, the level of interest and engagement with Agentforce is as high as I\u2019ve ever seen it for launching a new product here in New Zealand,\u201d said <strong>Salesforce\u2019s New Zealand Country Leader, Hamish Miles<\/strong>.&nbsp;<\/p>\n\n\n\n<p>\u201cThe urgency is real. Sometimes for enterprise technology there is a long time to reach implementation and value. But with Agentforce the results are rapid. I\u2019ve never been this excited about technology.\u201d<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"11352-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=1024\" alt=\"New Zealand Country Leader Hamish Miles presents Agentforce to attendees.  \" class=\"wp-image-11352\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg 3600w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">New Zealand Country Leader Hamish Miles told the Shed 10 crowd that Agentforce was &#8220;what AI was meant to be.&#8221;<\/figcaption><\/figure>\n<div id=\"11352-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"3600\" height=\"2400\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=1024\" alt=\"New Zealand Country Leader Hamish Miles presents Agentforce to attendees.  \" class=\"wp-image-11352\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg 3600w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-075.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\" \/><figcaption class=\"wp-element-caption\">New Zealand Country Leader Hamish Miles told the Shed 10 crowd that Agentforce was &#8220;what AI was meant to be.&#8221;<\/figcaption><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>Across the day, Salesforce customers from all types of industries brought Agentforce to life, building more than 400 autonomous agents to address a variety of unique business needs and pain points that affect their organisations.\u00a0\u00a0<\/p>\n\n\n\n<p>Customers only needed to provide a simple description of their use cases through an AI-powered Slack app that interfaces with a <a href=\"https:\/\/www.salesforce.com\/blog\/what-are-large-language-models\/\">Large Language Model (LLM)<\/a>. In a matter of minutes, their inputs transform into a functioning AI agent prototype that they could take home with them to continue experimenting.<\/p>\n\n\n\n<p>Traditional chatbots and copilots have depended on human inputs, and thrive on fixed rules and rigid scripts, though they struggle \u200b\u200bwith complex tasks. Agentforce introduces a new level of autonomy, going beyond just assistance. It retrieves necessary data, reasons and creates action plans, and executes them independently. Agentforce uses real-time data to adapt to changes and operates within an organisation\u2019s customised guardrails, ensuring every customer interaction is informed and valuable. When needed, Agentforce smoothly transitions to human employees, providing a summary of the interaction, customer details, and next-step recommendations.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"11355-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=1024\" alt=\"Hundreds of people sitting in Shed 10 to hear the keynote presentation from the Agentforce World Tour event in Auckland.\" class=\"wp-image-11355\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg 3600w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">Over 1300 attendees filled Shed 10 to discover more about how New Zealand businesses can implement autonomous AI agents.<\/figcaption><\/figure>\n<div id=\"11355-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"3600\" height=\"2400\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=1024\" alt=\"Hundreds of people sitting in Shed 10 to hear the keynote presentation from the Agentforce World Tour event in Auckland.\" class=\"wp-image-11355\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg 3600w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\" \/><figcaption class=\"wp-element-caption\">Over 1300 attendees filled Shed 10 to discover more about how New Zealand businesses can implement autonomous AI agents.<\/figcaption><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>\u201cThere\u2019s a real opportunity for New Zealand businesses to claim a first mover advantage here,\u201d said <strong>Hamish Miles. <\/strong>\u201cQuite often for technology it\u2019s been better to be a second mover, to gather the learnings from the first. But this isn\u2019t about throwing out yet another standalone AI model, this is about adding incredible new functionality right in a trusted and secure platform\u201d.&nbsp;<\/p>\n\n\n\n<p>\u201cAgentforce is so easy to implement, and so rapid to deliver impact, there&#8217;ll be a clear advantage to those organisations who adopt it.\u201d&nbsp;<\/p>\n\n\n\n<p>Abi Spence is the Global Head of Marketing for Parkable, a provider of parking management software across New Zealand, Australia, the United States and the United Kingdom. Speaking from the Campground at Agentforce World Tour Auckland, she said the impact of autonomous agents will be significant.&nbsp;<\/p>\n\n\n\n<p>\u201cIt&#8217;s hard to not be caught up in the hype surrounding Agentforce. It was great to be here in Auckland in person to see these new autonomous AI agents in action. This third wave of AI gives marketers like myself plenty to think about as we plan our customer engagement strategies.\u201d<\/p>\n\n\n\n<p>\u201cSalesforce has played a vital role in bringing our Marketing, Sales, and Service teams together here at Parkable.With it, we\u2019re able to provide each of our customers with a more personalised and effective experience\u2014and we&#8217;re excited to keep building on this as we grow,\u201d she concluded.<\/p>\n\n\n<div class=\"wp-block-image__wrapper\">\n<figure class=\"wp-block-image size-large\"><a href=\"#\" class=\"wp-block-image__modal-toggle\" aria-expanded=\"false\" data-modal-id=\"11356-modal\"><span class=\"screen-reader-text\">Open Image Modal<\/span><img loading=\"lazy\" decoding=\"async\" height=\"683\" width=\"1024\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=1024\" alt=\"Crowds of people in Shed 10 discussing Salesforce products and demos. \" class=\"wp-image-11356\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg 3600w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><figcaption class=\"wp-element-caption\">The Agentforce Campground was busy throughout the day, with attendees given the chance to build their own autonomous agent live. <\/figcaption><\/figure>\n<div id=\"11356-modal\" class=\"image-modal\" aria-hidden=\"true\" aria-labelledby=\"image-dialog-title\"><div class=\"image-modal__overlay\" tabindex=\"-1\" data-a11y-dialog-hide><\/div><div class=\"image-modal__content\" role=\"dialog\"><button class=\"image-modal__close-button\" type=\"button\" data-a11y-dialog-hide aria-label=\"Close this image dialog window\"><svg viewBox=\"0 0 26 25\" height=\"16\" width=\"16\" fill=\"currentColor\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><rect x=\".626\" y=\"22.753\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(-45 .626 22.753)\"\/><rect x=\"2.747\" y=\".125\" width=\"32\" height=\"3\" rx=\"1.5\" transform=\"rotate(45 2.747 .125)\"\/><\/svg><\/button><h1 id=\"image-dialog-title\" class=\"screen-reader-text\">Image Modal<\/h1>\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"3600\" height=\"2400\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=1024\" alt=\"Crowds of people in Shed 10 discussing Salesforce products and demos. \" class=\"wp-image-11356\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg 3600w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=300&amp;h=200 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=768&amp;h=512 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=1024&amp;h=683 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=1536&amp;h=1024 1536w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=2048&amp;h=1365 2048w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=264&amp;h=176 264w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=500&amp;h=333 500w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=678&amp;h=452 678w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=150&amp;h=100 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=290&amp;h=193 290w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-039.jpg?w=1218&amp;h=812 1218w\" sizes=\"auto, (max-width: 3600px) 100vw, 3600px\" \/><figcaption class=\"wp-element-caption\">The Agentforce Campground was busy throughout the day, with attendees given the chance to build their own autonomous agent live. <\/figcaption><\/figure>\n<\/div><\/div><\/div>\n\n\n<p>It was a busy week for AI Trailblazers in New Zealand\u2019s largest city, with more than 100 people attending the AI Now Tour the day before Agentforce to get free hands on learning with data and AI tools.&nbsp;&nbsp;<\/p>\n\n\n\n<p>\u201cWe remain absolutely committed to fostering AI innovation and reducing barriers to entry\u201d <strong>Hamish Miles<\/strong> said as part of his keynote address on the day. \u201cSince 2014 we\u2019ve pioneered Enterprise AI, and no matter where our customers are in their AI journey, we\u2019re helping them meet each new wave. The pace of change in technology is so fast, and this is the technological shift of our generation. We need to ensure everyone is equipped with the skills needed to succeed in the AI world.\u201d&nbsp;<\/p>\n\n\n\n<p>Auckland is one of more than 20 stops on the Agentforce World Tour that showcases the capabilities of the new program to customers on the ground. The Tour travels to Melbourne next on November 19.&nbsp;<\/p>\n\n\n\n<p><strong>More information:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>See the full schedule of upcoming Agentforce World Tours <a href=\"https:\/\/www.salesforce.com\/au\/events\/\">here<\/a><\/li>\n\n\n\n<li>Learn more about Agentforce <a href=\"https:\/\/www.salesforce.com\/au\/news\/press-releases\/2024\/09\/12\/agentforce-announcement\/\">here<\/a><\/li>\n\n\n\n<li>Explore <a href=\"http:\/\/agentforce.com\">Agentforce.com<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Agentforce World Tour arrived in New Zealand last week, as more than 1300 attendees filled Auckland\u2019s iconic Shed 10 to get hands on with AI agents.&nbsp; Salesforce leaders and innovative New Zealand companies such as Fisher &amp; Paykel, realestate.co.nz, MediaWorks, Parkable and McLeod Cranes demonstrated Salesforce&#8217;s AI vision to harness the third wave of [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":11359,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[],"tags":[],"sf_content_type":[1238],"sf_theme":[1114,1121],"sf_topic":[1092,1102,1093,1141],"sf_product":[3728],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1515],"sf_collection":[],"sf_visibility":[1539],"coauthors":[],"class_list":["post-11350","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_content_type-news-announcement","sf_theme-artificial-intelligence","sf_theme-customer-engagement","sf_topic-artificial-intelligence","sf_topic-customer-engagement","sf_topic-digital-transformation","sf_topic-salesforce-events","sf_product-agentforce","sf_location-anz"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Hundreds Of Autonomous AI Agents Come To Life In The Heart of Auckland<\/title>\n<meta name=\"description\" content=\"More than 1300 people packed Auckland&#039;s Shed 10 to get a glimpse of how autonomous AI agents will change the NZ business landscape.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Salesforce Customers Bring Hundreds of AI Agents To Life at Agentforce World Tour Auckland\u00a0\" \/>\n<meta property=\"og:description\" content=\"More than 1300 people packed Auckland&#039;s Shed 10 to get a glimpse of how autonomous AI agents will change the NZ business landscape.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/\" \/>\n<meta property=\"og:site_name\" content=\"Salesforce\" \/>\n<meta property=\"article:published_time\" content=\"2024-11-17T19:30:00+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Salesforce Customers Bring Hundreds of AI Agents To Life at Agentforce World Tour Auckland\u00a0\",\"datePublished\":\"2024-11-17T19:30:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/\"},\"wordCount\":818,\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg\",\"inLanguage\":\"en-AU\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/\",\"url\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/\",\"name\":\"Hundreds Of Autonomous AI Agents Come To Life In The Heart of Auckland\",\"isPartOf\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg\",\"datePublished\":\"2024-11-17T19:30:00+00:00\",\"author\":{\"@id\":\"\"},\"description\":\"More than 1300 people packed Auckland's Shed 10 to get a glimpse of how autonomous AI agents will change the NZ business landscape.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-AU\",\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#primaryimage\",\"url\":\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg\",\"contentUrl\":\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg\",\"width\":3600,\"height\":2400},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.salesforce.com\/au\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Salesforce Customers Bring Hundreds of AI Agents To Life at Agentforce World Tour Auckland\u00a0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.salesforce.com\/au\/news\/#website\",\"url\":\"https:\/\/www.salesforce.com\/au\/news\/\",\"name\":\"Salesforce\",\"description\":\"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.salesforce.com\/au\/news\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Hundreds Of Autonomous AI Agents Come To Life In The Heart of Auckland","description":"More than 1300 people packed Auckland's Shed 10 to get a glimpse of how autonomous AI agents will change the NZ business landscape.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/","og_type":"article","og_title":"Salesforce Customers Bring Hundreds of AI Agents To Life at Agentforce World Tour Auckland\u00a0","og_description":"More than 1300 people packed Auckland's Shed 10 to get a glimpse of how autonomous AI agents will change the NZ business landscape.","og_url":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/","og_site_name":"Salesforce","article_published_time":"2024-11-17T19:30:00+00:00","twitter_card":"summary_large_image","twitter_image":"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#article","isPartOf":{"@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/"},"author":{"name":"","@id":""},"headline":"Salesforce Customers Bring Hundreds of AI Agents To Life at Agentforce World Tour Auckland\u00a0","datePublished":"2024-11-17T19:30:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/"},"wordCount":818,"image":{"@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg","inLanguage":"en-AU"},{"@type":"WebPage","@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/","url":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/","name":"Hundreds Of Autonomous AI Agents Come To Life In The Heart of Auckland","isPartOf":{"@id":"https:\/\/www.salesforce.com\/au\/news\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#primaryimage"},"image":{"@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#primaryimage"},"thumbnailUrl":"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg","datePublished":"2024-11-17T19:30:00+00:00","author":{"@id":""},"description":"More than 1300 people packed Auckland's Shed 10 to get a glimpse of how autonomous AI agents will change the NZ business landscape.","breadcrumb":{"@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/"]}]},{"@type":"ImageObject","inLanguage":"en-AU","@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#primaryimage","url":"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg","contentUrl":"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg","width":3600,"height":2400},{"@type":"BreadcrumbList","@id":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-agents-come-to-life-at-agentforce-world-tour-auckland\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.salesforce.com\/au\/news\/"},{"@type":"ListItem","position":2,"name":"Salesforce Customers Bring Hundreds of AI Agents To Life at Agentforce World Tour Auckland\u00a0"}]},{"@type":"WebSite","@id":"https:\/\/www.salesforce.com\/au\/news\/#website","url":"https:\/\/www.salesforce.com\/au\/news\/","name":"Salesforce","description":"Get the latest Salesforce press releases, announcements, stories, and media contacts. See today\u2019s CRM news.","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.salesforce.com\/au\/news\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"}]}},"jetpack_featured_media_url":"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2024\/11\/AWT24-Auckland-030_288b0a.jpg","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Salesforce","distributor_original_site_url":"https:\/\/www.salesforce.com\/au\/news","push-errors":false,"_links":{"self":[{"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/posts\/11350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/comments?post=11350"}],"version-history":[{"count":3,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/posts\/11350\/revisions"}],"predecessor-version":[{"id":11362,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/posts\/11350\/revisions\/11362"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/media\/11359"}],"wp:attachment":[{"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/media?parent=11350"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/categories?post=11350"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/tags?post=11350"},{"taxonomy":"sf_content_type","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_content_type?post=11350"},{"taxonomy":"sf_theme","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_theme?post=11350"},{"taxonomy":"sf_topic","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_topic?post=11350"},{"taxonomy":"sf_product","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_product?post=11350"},{"taxonomy":"sf_industry","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_industry?post=11350"},{"taxonomy":"sf_role","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_role?post=11350"},{"taxonomy":"sf_multimedia_asset","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_multimedia_asset?post=11350"},{"taxonomy":"sf_location","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_location?post=11350"},{"taxonomy":"sf_collection","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_collection?post=11350"},{"taxonomy":"sf_visibility","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/sf_visibility?post=11350"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/coauthors?post=11350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}