{"id":13892,"date":"2026-10-20T11:55:52","date_gmt":"2026-10-20T00:55:52","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=13892"},"modified":"2026-10-20T13:50:00","modified_gmt":"2026-10-20T02:50:00","slug":"aiforce-world-tour-essentials-sydney-2026","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/news\/stories\/aiforce-world-tour-essentials-sydney-2026\/","title":{"rendered":"AI Agents Get Down To Work at AIforce Sydney"},"content":{"rendered":"\n

Agents are now doing real work inside Australian businesses, and the hype has started to give way to results<\/em><\/p>\n\n\n\n

For much of the past year, the popular view has been that a powerful enough model could simply run a company. In reality, models can reason and interpret, but they don’t know the unbreakable rules of your business. Enterprises run on data, permissions and workflows that behave the same way every time. The value comes when the model works inside the CRM, with its data and permissions.<\/p>\n\n\n\n

That gap is what local agentic enterprises<\/a> are closing, with more than 1600 Trailblazers attending AIforce World Tour Essentials Sydney<\/a> today to see what this looks like first hand. Customers like Gumtree Group, Lawpath and pay.com.au<\/a> are putting trusted AI to work on the data and rules they already have, sharing the impact it\u2019s having on their organisations and the lessons learned.\u00a0<\/p>\n\n\n\n

“The question for Australian businesses is no longer whether to adopt AI, but whether they can trust it to act. The leaders on our stages today have answered that by pairing the reasoning of agents with the data and guardrails of their business,” said Leandro Perez, SVP and CMO, Salesforce ANZ. <\/strong><\/p>\n\n\n

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Open Image Modal<\/span>\"Lisa-Marie<\/a>
Lisa-Marie Wong, Lead Solution Engineer, ANZ addresses the keynote at AIforce World Tour Essentials Sydney. <\/figcaption><\/figure>\n
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