{"id":5993,"date":"2023-09-13T08:00:00","date_gmt":"2023-09-13T15:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=5993"},"modified":"2023-09-13T08:00:00","modified_gmt":"2023-09-13T15:00:00","slug":"ai-for-employee-experience","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/news\/stories\/ai-for-employee-experience\/","title":{"rendered":"How AI Is Transforming the Employee Experience at Salesforce"},"content":{"rendered":"\n

Generative AI<\/a> is already disrupting the consumer experience, but companies are still racing to figure out how to apply these innovations to the workplace \u2013 and the pressure is mounting. Sixty-two percent of workers<\/a> say generative AI will require a new set of skills at work; at the same time, 80% of employers<\/a> say generative AI will increase revenue. <\/p>\n\n\n\n

This is not the next tech bubble \u2013 it\u2019s already having real business implications. As AI continues to disrupt every industry and role, it\u2019s the responsibility of employers to help prepare their workforce for the jobs of the future.<\/p>\n\n\n\n

At Salesforce, we\u2019re using data, AI, CRM, and trust to help our customers transform \u2014 and we\u2019re customer zero. Earlier this year, we recognized the impact AI will have on our business, so we quickly stood up an AI Council with leaders across IT, product, ethics, legal, and trust, to help give our employees access to new technology in a way that\u2019s innovative, responsible, and trusted. With their support, we\u2019re enhancing critical areas of the employee experience to unlock new levels of productivity and accelerate customer success. <\/p>\n\n\n\n