{"id":6788,"date":"2023-09-28T06:00:00","date_gmt":"2023-09-28T13:00:00","guid":{"rendered":"https:\/\/www.salesforce.com\/?p=6788"},"modified":"2023-09-28T06:00:00","modified_gmt":"2023-09-28T13:00:00","slug":"new-salesforce-report-reveals-how-asia-pacific-ai-readiness-will-impact-deployment-of-generative-ai","status":"publish","type":"post","link":"https:\/\/www.salesforce.com\/au\/news\/stories\/new-salesforce-report-reveals-how-asia-pacific-ai-readiness-will-impact-deployment-of-generative-ai\/","title":{"rendered":"New Salesforce Report Reveals How Asia Pacific AI Readiness Will Impact Deployment of Generative AI"},"content":{"rendered":"\n<p>Salesforce today released the 2023 <a href=\"https:\/\/www.salesforce.com\/content\/dam\/web\/en_sg\/www\/documents\/pdf\/salesforce_ai_readiness_index_2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Asia Pacific AI Readiness Index<\/a>, and it shows a growing divide between economies based on their readiness to adopt the technology.&nbsp;<\/p>\n\n\n\n<p><strong>Why it matters: <\/strong>The third edition of this bi-annual composite index measures businesses\u2019 and governments\u2019 multi-faceted AI readiness and its impact on socio-economic opportunities through 15 statistical indicators.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The report also provides recommendations for businesses and governments to help operationalize and maximize the use of AI.&nbsp;<\/li>\n<\/ul>\n\n\n\n<aside class=\"contextual-driver has-text-align-left contextual-driver--einstein\">\n\t<header class=\"tidbit-header\">\n\t\t<h2 class=\"tidbit-head\">\n\t\t\tFind out where Asia-Pacific countries ranked in AI readiness.\t\t<\/h2>\n\t<\/header>\n\t<div class=\"tidbit-body\">\n\t\t<p><\/p>\t<\/div>\n\t\t\t<p class=\"tidbit-link label\">\n\t\t\t<a class=\"label has-right-arrow has-right-arrow--small\" href=\"https:\/\/www.salesforce.com\/content\/dam\/web\/en_sg\/www\/documents\/pdf\/salesforce_ai_readiness_index_2023.pdf\" target=\"_blank\">\n\t\t\t\t<span>Read the report<\/span>\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 14 10\">\n\t<path d=\"M13.92 5.38a1 1 0 000-.76.9.9 0 00-.17-.26.25.25 0 000-.07l-4-4a1 1 0 00-1.46 1.42L10.59 4H1.07a1 1 0 000 2h9.52l-2.3 2.29a1 1 0 000 1.42 1 1 0 001.42 0l4-4a.25.25 0 000-.07.9.9 0 00.21-.26z\" \/>\n<\/svg>\n\t\t\t<\/a>\n\t\t<\/p>\n\t\t\t\t<img class=\"tidbit img-einstein\"\n\t\tsrcset=\"\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@0.5x.png 84w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png 168w,\n\t\t\thttps:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@2x.png 336w\n\t\t\"\n\t\tsrc=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/themes\/newsroom\/assets\/images\/article-tidbit-einstein-large@1x.png\"\n\t\talt=\"Illustration of einstein\"\n\t\tsizes=\"(min-width:1024px) 175px, 130px\"\n\t>\n\t<\/aside>\n\n\n\n\n<p><strong>The big picture:<\/strong> Generative AI is changing the way governments and businesses are thinking about AI. McKinsey <a href=\"https:\/\/www.mckinsey.com\/capabilities\/mckinsey-digital\/our-insights\/the-economic-potential-of-generative-ai-the-next-productivity-frontier\" target=\"_blank\" rel=\"noreferrer noopener\">projects<\/a> that generative AI could grow the global economy by $2.6 trillion to $4.4 trillion annually by 2030.\u00a0<\/p>\n\n\n\n<p><strong>Driving the news: <\/strong>Of the 12 countries surveyed, all saw gains in AI readiness driven by strategic government efforts. <a href=\"https:\/\/www.mfat.govt.nz\/en\/trade\/mfat-market-reports\/indonesias-national-strategy-for-artificial-intelligence-july-2023\/#:~:text=To%20support%20the%20Indonesia%202045,and%20mobility%20and%20smart%20cities.\" target=\"_blank\" rel=\"noreferrer noopener\">Indonesia<\/a> and <a href=\"https:\/\/www.nectec.or.th\/en\/about\/news\/cabinet-national-ai-strategy.html\" target=\"_blank\" rel=\"noreferrer noopener\">Thailand<\/a> introduced national AI strategies, while Singapore\u2019s public sector digital transformation, open government data policies, and more have helped the country retain the top position since 2019, when the report began.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Overall AI Readiness: <\/strong>Singapore leads the region (70.1), followed by Japan (59.8), and China (59.7).&nbsp;<\/li>\n\n\n\n<li><strong>Business AI Readiness: <\/strong>Singapore leads the region (53.6), followed by China, (43.1), and South Korea (42.7).&nbsp;<\/li>\n\n\n\n<li><strong>Government AI Readiness: <\/strong>Singapore leads the region (86.5), followed by Australia (77.7) and Japan (77.5).<\/li>\n<\/ul>\n\n\n\n<p><strong>Go deeper: <\/strong>The adoption and utilization of generative AI requires a level of AI readiness, which includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Infrastructure<\/strong>: Generative AI models require massive computational resources and specialized hardware.&nbsp;<\/li>\n\n\n\n<li><strong>Data<\/strong>: Generative AI models require large amounts of high-quality training data to learn meaningful patterns and generate realistic content.<\/li>\n\n\n\n<li><strong>Workforce Development:<\/strong> Developing and deploying generative AI models require expertise in AI and machine learning.<\/li>\n\n\n\n<li><strong>Ethical Design<\/strong>: Generative AI can raise ethical concerns, such as the potential for biased or harmful content.<\/li>\n\n\n\n<li><strong>Integration<\/strong>: AI readiness also encompasses the ability to integrate generative AI models into real-world applications and workflows.&nbsp;<\/li>\n<\/ul>\n\n\n\n<aside class=\"more-from-block more-from-block--2 alignfull wp-block-newsroom-moreontopic\">\n\t<div class=\"more-from-block__content\">\n\t\t\t\t\t<h4 class=\"more-from-block__title\">Related<\/h4>\n\t\t\n\t\t<div class=\"more-from-block__cards more-from-block__cards--2\"\n\t\t\t\t>\n\t\t\t\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13204\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/au\/news\/stories\/agentforce-for-communications-announcement\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2026\/02\/Salesforce-Launches-Telco-Specific-Agents-to-Improve-Customer-Service-and-Maximize-Revenue.png?w=1024\" class=\"content-card__image\" alt=\"A screenshot of the Quadstar COMS Sales Console showing an SD-WAN quote interface\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2026\/02\/Salesforce-Launches-Telco-Specific-Agents-to-Improve-Customer-Service-and-Maximize-Revenue.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2026\/02\/Salesforce-Launches-Telco-Specific-Agents-to-Improve-Customer-Service-and-Maximize-Revenue.png?w=300&amp;h=169 300w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2026\/02\/Salesforce-Launches-Telco-Specific-Agents-to-Improve-Customer-Service-and-Maximize-Revenue.png?w=768&amp;h=432 768w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2026\/02\/Salesforce-Launches-Telco-Specific-Agents-to-Improve-Customer-Service-and-Maximize-Revenue.png?w=1024&amp;h=576 1024w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2026\/02\/Salesforce-Launches-Telco-Specific-Agents-to-Improve-Customer-Service-and-Maximize-Revenue.png?w=264&amp;h=149 264w, 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\/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/au\/news\/stories\/agentforce-for-communications-announcement\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tSalesforce Launches Agentforce for Communications to Turn Every Customer Interaction into a Growth Opportunity for Telcos\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\n\n<article\t\t\titemscope=\"\"\n\t\titemtype=\"https:\/\/schema.org\/Article\"\n\t\tdata-card-id=\"13114\"\n\t\tclass=\"content-card content-card--large-inline is-entire-area-clickable content-card--is-boxed\"\n\t\t\tdata-clickable-area-link=\"https:\/\/www.salesforce.com\/au\/news\/stories\/state-of-sales-report-2026\/\"\n\t>\n\t\t\t<div class=\"content-card__image-container\" itemprop=\"image\" itemscope itemtype=\"https:\/\/schema.org\/ImageObject\">\n\t\t\t<img width=\"1024\" height=\"576\" src=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Lets-Talk_-How-Conversation-Design-Enables-the-Agentic-Enterprise.png?w=1024\" class=\"content-card__image\" alt=\"How Conversation Design Enables Agentic AI\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" loading=\"lazy\" decoding=\"async\" srcset=\"https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Lets-Talk_-How-Conversation-Design-Enables-the-Agentic-Enterprise.png 1200w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Lets-Talk_-How-Conversation-Design-Enables-the-Agentic-Enterprise.png?w=300&amp;h=169 300w, 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https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Lets-Talk_-How-Conversation-Design-Enables-the-Agentic-Enterprise.png?w=150&amp;h=84 150w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Lets-Talk_-How-Conversation-Design-Enables-the-Agentic-Enterprise.png?w=314&amp;h=177 314w, https:\/\/www.salesforce.com\/au\/news\/wp-content\/uploads\/sites\/19\/2025\/12\/Lets-Talk_-How-Conversation-Design-Enables-the-Agentic-Enterprise.png?w=343&amp;h=193 343w\" \/>\t\t\t\t\t<\/div>\n\t\n\t<div class=\"content-card__content-container content-card__content-container--style-\">\n\t\t\n\t\t\n\t\t\t\t\t<h3 itemprop=\"headline\" class=\"content-card__title\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\thref=\"https:\/\/www.salesforce.com\/au\/news\/stories\/state-of-sales-report-2026\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\t\t\tclass=\"content-card__title-link\"\n\t\t\t\t\t>\n\t\t\t\t\t\t\t\tThe Productivity Gap: New Survey Shows ANZ Sales Teams Are Betting On AI Agents To Help\t\t\t\t<\/a>\t\t\t<\/h3>\n\t\t\n\t\t\t\t\n\t\t\n\t\t\t\t\t<div itemprop=\"readTime\" class=\"content-card__read-time\">\n\t\t\t\t6 min read\t\t\t<\/div>\n\t\t\n\t\t\t<\/div>\n\n<\/article>\n\n\t\t<\/div>\n\t\t<noscript>\n<div class=\"pagination-fallback\">\n\n\t\t<a href=\"https:\/\/www.salesforce.com\/au\/news\/wp-json\/wp\/v2\/posts\/6788\/page\/2\/?bc=OTH#section-title\">\n\t\t\tOlder Posts\t\t<\/a>\n\t\t<\/div>\n<\/noscript>\n\t<\/div>\n<\/aside>\n\n\n\n<p><strong>Fast facts:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Singapore leads the Index and has launched many decisive AI-related initiatives, with an aim to empower public- and private-sector organizations to adopt AI responsibly.<\/li>\n\n\n\n<li>Japan and China, second and third on the list, have a strong focus on AI innovation.<\/li>\n\n\n\n<li>New Zealand is leading in digital government and open government data, which refers to the free and open publication of government data.<\/li>\n\n\n\n<li>Australia is among the top scorers in government AI readiness, reflecting its sustained momentum to build on its rich open data sources.<\/li>\n\n\n\n<li>South Korea leads in terms of creative outputs, which include intangible assets.<\/li>\n\n\n\n<li>India leads in terms of number of AI start-ups.<\/li>\n<\/ul>\n\n\n\n<p><strong>What\u2019s next: <\/strong>The report predicts that business AI readiness is poised to accelerate as micro, small, and medium enterprises (MSMEs) start to invest and adopt AI technology. Actions that businesses and governments can take to further expedite AI readiness include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Implementing national AI strategies.<\/li>\n\n\n\n<li>Adopting a <a href=\"https:\/\/www.salesforce.com\/news\/stories\/ai-regulation\/\" target=\"_blank\" rel=\"noreferrer noopener\">risk-based approach<\/a> to AI regulation, and harmonization and consistency around existing rules.<\/li>\n\n\n\n<li>Enabling <a href=\"https:\/\/www.salesforce.com\/news\/stories\/generative-ai-guidelines\/\" target=\"_blank\" rel=\"noreferrer noopener\">responsible AI<\/a> and ethics.<\/li>\n\n\n\n<li>Boosting <a href=\"https:\/\/www.salesforce.com\/blog\/learn-ai-skills-on-trailhead\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI talent<\/a>.<\/li>\n\n\n\n<li>Leveraging AI for societal and economic benefit, together with an education campaign.<\/li>\n<\/ul>\n\n\n\n<p><strong>The Salesforce perspective: <\/strong>\u201cFor countries to succeed in this exciting AI environment, including the adoption of generative AI, their economies require a sufficient level of AI readiness,\u201d said Sassoon Grigorian, VP of APAC Government Affairs, Salesforce.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Strong institutional, infrastructural, organizational, and ethical foundations around AI will be critical to success now and in our global AI future<\/p>\n<cite>Sassoon Grigorian, VP of APAC Government Affairs, Salesforce<\/cite><\/blockquote>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u201cStrong institutional, infrastructural, organizational, and ethical foundations around AI will be critical to success now and in our global AI future\u201d he continued.<\/li>\n<\/ul>\n\n\n\n<p><strong>Explore further:&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.salesforce.com\/content\/dam\/web\/en_sg\/www\/documents\/pdf\/salesforce_ai_readiness_index_2023.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Read the full report<\/a>*<\/li>\n\n\n\n<li>Explore <a href=\"https:\/\/www.salesforce.com\/news\/wp-content\/uploads\/sites\/3\/2023\/09\/Salesforce-IDC-AI-Economy-Infographic-Final.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">the topline results<\/a> from an IDC study about the Salesforce AI ecosystem<\/li>\n<\/ul>\n\n\n\n<p><em>*The 2023 AI Readiness Report was commissioned by Salesforce and prepared by Access Partnership.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Salesforce today released the 2023 Asia Pacific AI Readiness Index, and it shows a growing divide between economies based on their readiness to adopt the technology.&nbsp; Why it matters: The third edition of this bi-annual composite index measures businesses\u2019 and governments\u2019 multi-faceted AI readiness and its impact on socio-economic opportunities through 15 statistical indicators.&nbsp; The [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":6789,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"sf_subhead":"","sf_i18n_disclaimer":false,"_jetpack_memberships_contains_paid_content":false,"alternateThumbnailId":0,"sf_product_cta_id":0,"footnotes":""},"categories":[],"tags":[],"sf_content_type":[1095],"sf_theme":[1115],"sf_topic":[1092,1093],"sf_product":[],"sf_industry":[],"sf_role":[],"sf_multimedia_asset":[],"sf_location":[1094],"sf_collection":[],"sf_visibility":[],"coauthors":[],"class_list":["post-6788","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","sf_content_type-news-highlights","sf_theme-digital-transformation","sf_topic-artificial-intelligence","sf_topic-digital-transformation","sf_location-global"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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